www.cheapturbo.com rebuild service
12-22-2003, 12:25 PM
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www.cheapturbo.com rebuild service
I just purchased a used fmax kit with the turbo in need of a rebuilt. The guy i bought it from brought the turbo to turbonetics, and they estimated the rebuild cost of $560. Thinking that was expensive i told the guy to just send me the turbo and i would send it to cheapturbo.com because i read some good reviews about them.
I sent it to them about a month ago (November 29th). When asked if they received it i received an email back saying i would have a complete quote that afternoon. (December 9th) The end of that day yielded no email from them.
I called them the next day and i think Ken answered, saying he would have to talk with the technician and he would call me back at the end of the day with a quote. The end of that day yielded no call from them.
That was on a friday so i waited till the next week to call them (Dec 15th). They gave me a price of 405 shipped, which included rebuild and a few missing parts. Great price, i was happy. I gave credit card information and he said it would be shipped out on friday (Dec 19th)
I called today (dec 22) to find out if it was shipped and i got the answer that it won't be shipped out until tommorrow, because they were behind on the holidays. They are located in phoenix, me in michigan so i wondered how long it would take with standard UPS ground. He said probably won't get here until next friday due to the holidays. Ok, understandable. I decided to pass on next day/2nd day air because i was still waiting on my egt, and since the holidays were here it would take long time to get here.
I was just wondering how long a rebuild would take, it seems that it took 11 business days for the whole process (taking apart for estimation/rebuild) Now i haven't seen the work that they have done, but i was a little irritated that it took longer then expected because i planned to install this sunday, should i be irritated or is this normal?
I sent it to them about a month ago (November 29th). When asked if they received it i received an email back saying i would have a complete quote that afternoon. (December 9th) The end of that day yielded no email from them.
I called them the next day and i think Ken answered, saying he would have to talk with the technician and he would call me back at the end of the day with a quote. The end of that day yielded no call from them.
That was on a friday so i waited till the next week to call them (Dec 15th). They gave me a price of 405 shipped, which included rebuild and a few missing parts. Great price, i was happy. I gave credit card information and he said it would be shipped out on friday (Dec 19th)
I called today (dec 22) to find out if it was shipped and i got the answer that it won't be shipped out until tommorrow, because they were behind on the holidays. They are located in phoenix, me in michigan so i wondered how long it would take with standard UPS ground. He said probably won't get here until next friday due to the holidays. Ok, understandable. I decided to pass on next day/2nd day air because i was still waiting on my egt, and since the holidays were here it would take long time to get here.
I was just wondering how long a rebuild would take, it seems that it took 11 business days for the whole process (taking apart for estimation/rebuild) Now i haven't seen the work that they have done, but i was a little irritated that it took longer then expected because i planned to install this sunday, should i be irritated or is this normal?
12-22-2003, 01:01 PM
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Re: www.cheapturbo.com rebuild service (rOby)
I dont think you should be irritated. It is the holiday season so basically EVERYTHING in small businesses runs slower... And 3 weeks is a lot different than a month 
12-22-2003, 03:06 PM
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Re: www.cheapturbo.com rebuild service (lazerus)
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by lazerus »</TD></TR><TR><TD CLASS="quote">11 days isn't bad, it's X-mas time!</TD></TR></TABLE>
I think that it's CHRISTmas time
Rob
I think that it's CHRISTmas time
Rob
12-22-2003, 03:16 PM
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From the time it left me to the time that they estimated it get back to me is 39 days
It's just the fact that i kept getting told i would receive a call or email and it never happened, which could have made the process go faster
I don't know, i guess i'm just over reacting
It's just the fact that i kept getting told i would receive a call or email and it never happened, which could have made the process go faster
I don't know, i guess i'm just over reacting
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12-23-2003, 09:15 AM
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yeah, i guess it was just momentary anger, it passed. I called today and he was a lot nicer about it, apologizing for putting me off and everything. i guess yesterday he was just in kind of a hurry
12-23-2003, 10:11 AM
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Re: (redline201)
Well, keep in mind also, with all the different stages/trims of wheels, and such, they might not have every single style on hand, so they might have to order parts from a supplier, and with holiday shipping, that could have held it up a week or so...
-PHiZ
-PHiZ
12-23-2003, 10:19 AM
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Re: (PHiZ)
talk about shipping delays fedex ground told it would take 10-14 biz days for a package from ohio to cali. It the holiday time people are busy cut him some slack
12-23-2003, 10:34 AM
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Re: (Howitt)
agreed cheapturbo.com is normally the shiet sux u had to wait none the less good luck on the build im sure next time u do bussiness with them (not holidays) it will be a better experience
12-23-2003, 10:57 AM
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Re: www.cheapturbo.com rebuild service (rOby)
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by rOby »</TD></TR><TR><TD CLASS="quote">welcome to the wait game</TD></TR></TABLE>
overall, i spend about 4-5 years (dog years) waiting for this and that to be shipped, done, installed, fabricated, repaired.
overall, i spend about 4-5 years (dog years) waiting for this and that to be shipped, done, installed, fabricated, repaired.
01-01-2004, 02:39 PM
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Re: (Dracord)
ordered my turbo from them and i told them i needed it in a week, two days go by and they did not ship it, called Ken and told him my story and bam , i got it in 4 days( he 2 day'd it) 
good people , **** i waited in ups line for 2.5 hours to ship something before x-mas lol holiday season sucks for all
good people , **** i waited in ups line for 2.5 hours to ship something before x-mas lol holiday season sucks for all
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