www.cheapturbo.com rebuild service
 

I just purchased a used fmax kit with the turbo in need of a rebuilt. The guy i bought it from brought the turbo to turbonetics, and they estimated the rebuild cost of $560. Thinking that was expensive i told the guy to just send me the turbo and i would send it to cheapturbo.com because i read some good reviews about them.

I sent it to them about a month ago (November 29th). When asked if they received it i received an email back saying i would have a complete quote that afternoon. (December 9th) The end of that day yielded no email from them.

I called them the next day and i think Ken answered, saying he would have to talk with the technician and he would call me back at the end of the day with a quote. The end of that day yielded no call from them.

That was on a friday so i waited till the next week to call them (Dec 15th). They gave me a price of 405 shipped, which included rebuild and a few missing parts. Great price, i was happy. I gave credit card information and he said it would be shipped out on friday (Dec 19th)

I called today (dec 22) to find out if it was shipped and i got the answer that it won't be shipped out until tommorrow, because they were behind on the holidays. They are located in phoenix, me in michigan so i wondered how long it would take with standard UPS ground. He said probably won't get here until next friday due to the holidays. Ok, understandable. I decided to pass on next day/2nd day air because i was still waiting on my egt, and since the holidays were here it would take long time to get here.


I was just wondering how long a rebuild would take, it seems that it took 11 business days for the whole process (taking apart for estimation/rebuild) Now i haven't seen the work that they have done, but i was a little irritated that it took longer then expected because i planned to install this sunday, should i be irritated or is this normal?

Re: www.cheapturbo.com rebuild service (Dracord)
 

welcome to the wait game

Re: www.cheapturbo.com rebuild service (rOby)
 

I dont think you should be irritated. It is the holiday season so basically EVERYTHING in small businesses runs slower... And 3 weeks is a lot different than a month https://honda-tech.com/forums/images...s/emsmilep.gif

Re: www.cheapturbo.com rebuild service (SoulSurfer)
 

11 days isn't bad, it's X-mas time!

Re: www.cheapturbo.com rebuild service (lazerus)
 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by lazerus &raquo;</TD></TR><TR><TD CLASS="quote">11 days isn't bad, it's X-mas time!</TD></TR></TABLE>

I think that it's CHRISTmas time https://honda-tech.com/forums/images...s/emsmilep.gif

Rob

From the time it left me to the time that they estimated it get back to me is 39 days

It's just the fact that i kept getting told i would receive a call or email and it never happened, which could have made the process go faster

I don't know, i guess i'm just over reacting

judge them on thier quality! Like everyone says everyone is slow as crap right now. To much eggnog I guess?

Re: www.cheapturbo.com rebuild service (rjardy)
 

exactly... https://honda-tech.com/forums/images/smilies/emthup.gif

yeah, i guess it was just momentary anger, it passed. I called today and he was a lot nicer about it, apologizing for putting me off and everything. i guess yesterday he was just in kind of a hurry

Re: (Dracord)
 

majestic turbo

they rebuilt and shipped my turbo the same day it got there

great service

Re: (redline201)
 

Well, keep in mind also, with all the different stages/trims of wheels, and such, they might not have every single style on hand, so they might have to order parts from a supplier, and with holiday shipping, that could have held it up a week or so...

-PHiZ

Re: (PHiZ)
 

talk about shipping delays fedex ground told it would take 10-14 biz days for a package from ohio to cali. It the holiday time people are busy cut him some slack

Re: (Howitt)
 

agreed cheapturbo.com is normally the shiet sux u had to wait none the less good luck on the build im sure next time u do bussiness with them (not holidays) it will be a better experience

bah! you will get it soon enough. they have a pretty good rep. so dont trip.

Re: www.cheapturbo.com rebuild service (rOby)
 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by rOby &raquo;</TD></TR><TR><TD CLASS="quote">welcome to the wait game</TD></TR></TABLE>

overall, i spend about 4-5 years (dog years) waiting for this and that to be shipped, done, installed, fabricated, repaired.

Re: www.cheapturbo.com rebuild service (vtec.dc2)
 

your gay

you're

Re: (Dracord)
 

ordered my turbo from them and i told them i needed it in a week, two days go by and they did not ship it, called Ken and told him my story and bam , i got it in 4 days( he 2 day'd it) https://honda-tech.com/forums/images/smilies/emthup.gif https://honda-tech.com/forums/images/smilies/emthup.gif good people , shit i waited in ups line for 2.5 hours to ship something before x-mas lol holiday season sucks for all