Who here has had an issue with Axiom? I'm looking for serious issues. Did you have work performed on your vehicle and ended up having issues with the work? Did you have an agreement with Axiom for work performed and Axiom did not meet those agreements?


EDIT:

I paid Axiom to build an engine and provide a turbo that would yield 350WHP. I am currently tuned at 265WHP.
Here are some of the issues that I had with the engine:

* Skunk2 Pro 1 cams not degreeded

* Two piston rings chipped

* Three piston rings not gaped properly

* wrong main caps and over torqued to compensate

* No dowel pins on crank girdle

* D series flywheel bolts instead of B series

* OBD 1 oil pump instead of OBD 2

* Valve seals not installed properly/crushed

* Valves not seated

* No sealant on cam seals

* Oil pickup was crushed against bottom of oil pan so it wasn't sucking up oil

* Excessive amount of sealant on head gasket; to the point where it wasn't making a seal because of too much Honda bond

* Sand paper scratch marks on cam galleys from sanding

* Paid for new wheel bearing, they greased old one to mask noise

* Installed a pusher radiator fan in the puller position

* Didn't hook up catch can correctly

* Didn't drill out oil hole on GSR head, the head was from a LS/VTEC setup so the oil hole had been filled, the engine was never seeing the correct oil pressure

* They had my vehicle for three months trying to install the engine

* Didn't port match Skunk2 intake manifold to Blox 68mm throttle body

* Used wrong vacuum source of waste gate, boost controller, and blow off valve

* Oil line for turbo was restrictive

* Can't produce machine shop paper work for anything

* Stripped distributor adjuster bolt so distributor wasn't secure

* Put a crack in the bottom of transmission

* And the list goes on

 

i heard bad things about this shop from a friend of mine. not sure what happened.

 

If you friend has a HT account point him to this thread.

 

why not search out the business for yourself? BetterBusinessBureu.com will tell you about the business. If their certified, if they have had negetive feedback about them, all that stuff

 

I'm looking for recent events. The BBB is a joke. Anyway, the BBB only had three listings and were all unresolved.

 

Intec Racing got an F rating. lmao

 

Count in Fluidmotorsport for F rating as well...

Ok, i'll asking.
I think they screwed him over with something. not sure if it was for parts or labor.

 

I got an XSI tranny from kyle at axiom and had it in writing no grind no pop out gaurantee and worked great when I put it on the car and a buddy of mine had his alignment done there and had no problem... There's always gunna be those people that have had a bad experience with any shop out there tho

 

theres always someone with a bad experience somewhere..


its LIFE

 

I should clarify that way there is no question as to what my issue with Axiom is and it will clear up the two previous posts.


Every shop has a bad day and does something wrong. But Axiom did more than just make a simple mistake. I paid them to build an engine and they made several "mistakes." The engine was suppose to be assembled at a machine shop but it was not. I'll list out a few of the issues:

Skunk2 Pro 1 cams not degreeded

two piston rings chipped

three piston rings not gaped properly

wrong main caps and over torqued to compensate

no dowel pins on crank girdle

d series flywheel bolts instead of b series

OBD 1 oil pump instead of OBD 2

valve seals crushed

sand paper marks on cam galleys from sanding

paid for new wheel bearing, they greased old one to mask noise

installed a pusher radiator fan in the puller position

didn't hook up catch can correctly

didn't drill out oil hole on GSR head, the head was from a LS/VTEC setup so the oil hole had been filled, the engine was never seeing the correct oil pressure

they had my vehicle for three months trying to install the engine

and the list goes on


Axiom completely screwed up this engine build. And they refuse to admit they did anything wrong. Also, I have a written contract for an engine build plus turbo to produce 350WHP, I am currently dynoed at 265WHP.

I know there are a few people that have had similar issues such as myself, I know this because Axiom's insurance company told me such but obviously couldn't give out detailed information. Axiom tried to solve this issue by filing a claim through their insurance company but they only have liability coverage. Which means if the flywheel would have came off because of the wrong bolts and caused an accident I would be fully covered. Axiom tried to pass this through their insurance knowing full well that they didn't have the appropriate coverage. Insurance fraud? Anyway, the insurance adjuster just mentioned that a few other individuals have similar cases like mine with Axiom and Axiom is doing nothing to solve the issue.

 

^ they screwed up big time

 

you have a written contract that was not completed, you could always sue them for services rendered and get your money back at the very least. so you have a shitty motor that could be rebuilt from someone else.
It always pays to check out a shop first though, so let that be a lesson learned

 

HAHAHAHA...

 

I created this thread for the sole purpose of finding others that have had similar experiences with Axiom because I am preparing to sue them and having the consumer protection act on my side will make things easier. But in order to do that I need to find other people who have gone through what I have gone through.


Please people, this thread is for experiences with Axiom, not opinions on how this matter should be handled.

 

I've ordered parts from them before. The last time was when I ordered coilovers and my car got totalled so I asked that I be refunded my money and they said that their 'restocking fee' would have to be paid so they couldn't give me any portion of my money back. So I'm sure by now they've conned some other kid into buying it for their EG/DC and making more money. I've never looked back since then.

 

That's pretty much common practice for most business, especially when they have to order whatever you are buying. I don't think selling product that you ended up not buying is a con at all.

 

Yeah, I figured. I would've paid the restocking fee jsut to get some of my money back but guy really wasn't interested. I wasn't too mad about it or anything; I really didn't care. I liked SpeedFactory better; Kyle was just a really weird dude though. lol.

 

Kyle does not care about customer service. He is full of broken promises and lies. If he would actually try he would have a great business but he is into taking shortcuts at the expense of the customer. If anyone has noticed, his business is basically a "lube and oil" shop now. He barely does anything performance oriented because he is just not that knowledgeable. He was competitive when the scene was I/H/E and basic engine swaps but he just cannot keep up with the times. It is actually kind of sad because Kyle was one of the first "speed shops" in the area and now he is just an old dinosaur. Compared to other business in the surrounding area Kyle's shop is a joke and it is affecting him because he knows there is not much he can do about it so he is bitter.

 

Yeah, so it seems.

 

Life's surprising challenges is the inevitable.

Developing a good customer base for businesses can be controlled.