tygsr

First of all they get a in my book for customer service. Last weekend I was driving home from work and my car would hardly make any boost at all. We checked the wastegate, charge pipes, etc. When I would rev the motor I heard an awful sound, like metal hitting metal. The worst thing that could happen did, the turbo was blown. I am frieking out, this thing is only a few months old and only seen 25psi for one day. The rest is daily driving.

So what happened is the bolts that hold the compressor housing on had come out! This must have happened due to vibration. To me this sounded like a warranty issue. Luckily my good buddy own a shop and called them up and got them to warranty the damage. So I get a brand new compressor housing! I was so worried I was going to haft to pay all this money to get it fixed.

Oddly enough the turbo wasnt boosting past 25psi on the dyno and was spooling alot slower than it should. I think that when we dyno tuned that maybe it was already leaking boost and one of the bottom bolts must have come out? Could be. I hope so. So we plan to make another dyno pull with the new turbo and try to reach 30psi..wish me luck

G"UNIT

Good luck to you man.... Precision turbos are the ****.. they get a from me.. there custmoer servive seems pretty good. they sent one of my friends a new turbo when his went out.. it was under warrenty.. and now its my turbo.

tygsr

Thanks!

Alchemist

They have excellent customer service. Im glad to hear that they took care of you.

TURBODC4TEG

yes my sc61 main bearing went out and it was only 3months old it took 1 week to get a new one

precision

ask for patrick or sam when u call

tygsr

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by JDMDC4TURBO &raquo;</TD></TR><TR><TD CLASS="quote">yes my sc61 main bearing went out and it was only 3months old it took 1 week to get a new one

precision

ask for patrick or sam when u call </TD></TR></TABLE>

Thanks its already taken care of. Just waiting patiently. Luckily my friend had his old t4/60-1 laying around for the mean time..

gitwidit

for good customer service. Can't wait to see the #'s @30psi!!

tygsr

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by GITWIDIT &raquo;</TD></TR><TR><TD CLASS="quote"> for good customer service. Can't wait to see the #'s @30psi!!</TD></TR></TABLE>

Ya I cant wait my self..

m R g S r

Damn, this isn't the first thread I've seen about BRAND NEW precision turbo's blowing.

tygsr

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by m R g S r &raquo;</TD></TR><TR><TD CLASS="quote">Damn, this isn't the first thread I've seen about BRAND NEW precision turbo's blowing. </TD></TR></TABLE>

I was wondering about that. I think this is why they switched to a garrett housing instead of their own..

DaX

iTrader: (1)

Didn't Cody [Tinker219] have a problem with his Precision turbo?

GRTechnologies

precision is all i use!!

alpha

Precision is all we use down here. Their customer service gets a from me.