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just wanted to say thanks to erl

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Old 05-29-2010, 04:09 PM
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Default just wanted to say thanks to erl

just wanted to say thanks to erl performance. i sent my block back to them to be looked at for an oil leak problem.it cost almost 300 dollars to send it. once they recived it they found the problem and fixed it, but thats not why im thanking them, the resleved it, replaced all the bearings and put new rings in on a block that ive had for 7 yrs and no warranty. on top of this they reinstalled everything and sent it back with no charge.
thanks to SEAN Ragains and all at erl performance for the great work and the extra mile that you guys go to help out
Old 05-29-2010, 07:52 PM
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Default Re: just wanted to say thanks to erl

wish more shops/companys were like this, thanks for sharing, AND A HUGE THUMBS UP TO SEAN & ERL!!!!!!
Old 05-30-2010, 12:38 PM
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Default Re: just wanted to say thanks to erl

im sure that there are. evans tuning has always been on the ball with my orders, calling me and sending e-mails to let me know the status on parts and shipping, even though ive never asked them.
Old 06-01-2010, 07:41 AM
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Default Re: just wanted to say thanks to erl

We are committed to customer service. I'm hoping everything works out for you and this build.
Old 06-01-2010, 04:50 PM
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Default Re: just wanted to say thanks to erl

wow is really all i can say, wow sounds like some great customer service
Old 06-01-2010, 08:19 PM
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Default Re: just wanted to say thanks to erl

I've been meaning to send back a K-series motor for years that was built out of the wrong block, its been sitting in the plastic forever.. Maybe I'll get around to doing that.. Glad to hear they stand behind their work!
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