<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by nsxmatt &raquo;</TD></TR><TR><TD CLASS="quote">There is nothing wrong with a 5 month wait time on a product if the customer is aware it may take that long. Maybe if you would inform all the new customers there is a 6 month wait time on their manifold they will be a little more understanding and you'll have less stress. Plus if you have it done a month early they will be happy customers then.</TD></TR></TABLE>


My point Matt. I'm sure you make good product and that you will continue to due so, but if you don't stop jerking customers around they are the one that are (not going to make you their # "1fabricator"). Well i just hope for the best out of you and your company and i'm still wating for the money in my account and a tracking #

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by B18C1CYA &raquo;</TD></TR><TR><TD CLASS="quote">


Dont bring me into this , and how do you know what i do every day? , I just keep things to a managable level for me , so please leave my company out of this Thanks </TD></TR></TABLE>

I aopologize for mentioning your name, your customer was trying to point something out, I just used his example to illustrate what I had to say. Didnt mean to name you for any specific reason.

We (Sam BmcRace) and I (James BmcRace/JG-Fab) personally know Matt and Jason and both are legit guys
The reason it is hard for you to get hold of them is because they are usually working the night shift, like said before neither are out to take the customers money.
I personally build manifolds to and have had many of long waits for my customers (6 months is my record ) When posts like this are made and people start griping about when they will recieve their products is when orders take even longer to fill.
There is more to building manifolds than just welding metal together and even when all is going right (have all material, flanges, band saw blades, etc) it still takes time to build something of high quality.

-James

how can u have a waiting time of 6 months? dam, 6 months is a really really long time. a lot of **** can happen in 6 months and dam u might not even want the mani then.. no one should have to wait more then 3 weeks to get some kind of part. i dont know how u people would be able to wait 6 months for something. im my opppionion thats insane. if i new that i would have to wait over a month to have something made and sent to me, i would defently NEVER order from there.

sorry dont mean to flame on u 1fab but thats just dam rediculous to make people wait that long

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by JG-Fab &raquo;</TD></TR><TR><TD CLASS="quote">
There is more to building manifolds than just welding metal together </TD></TR></TABLE>

Exactly. That is why customers like myself who don't have a clue how to weld or make a manifold, turn to a company to do it for them. We just want to hand over the money and recieve a product in the time given with no worries of gathering materials, making a jig, welding, shipping, working hours to fill orders, ect. We don't want to deal with the hassle of all that, and we don't want to know that is why we spend the extra money to have someone else do it.

I think it's obvious Matt is a good guy, makes a killer product, and is not out to take anyones money. The only thing that is the problem is not letting customers know a correct wait time, and not having someone able to reply to e-mails and phone calls in a timely fashion.

I waited for my manifold as well...... however when I had problems with it matt took care of it right away and sent me a new manifold and even included a downpipe and v band adapter to help get the car running quicker.....which helped out alot.


maybe the new system will ahv eto be not to take anymore orders till everythings caguht up or to give a timeframe and if the manifold isnt done within the time frame you have the option ti wait or to recieve a full refund....keeps everyone happy

i waited 8 months for mine. finaly got mine. wasnt ac comp wasnt power steerin comp had to notch the mani to clear valve cover. downpipe sits to low. and now my mani is cracking. ive have contacted matt on this problem several times and every time he says i'll take care of it asap and ive yet to have it taken care of.

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by B18C1CYA &raquo;</TD></TR><TR><TD CLASS="quote">


Dont bring me into this , and how do you know what i do every day? , I just keep things to a managable level for me , so please leave my company out of this Thanks </TD></TR></TABLE>

sorry ron I was just trying to make a point about customer service.

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by zexifiedlude &raquo;</TD></TR><TR><TD CLASS="quote">how can u have a waiting time of 6 months? dam, 6 months is a really really long time. a lot of **** can happen in 6 months and dam u might not even want the mani then.. no one should have to wait more then 3 weeks to get some kind of part. i dont know how u people would be able to wait 6 months for something. im my opppionion thats insane. if i new that i would have to wait over a month to have something made and sent to me, i would defently NEVER order from there.

sorry dont mean to flame on u 1fab but thats just dam rediculous to make people wait that long</TD></TR></TABLE>

dood as i and others have explained... there's more to making manifolds than just welding some metal together. and when you have a large volume of orders it's not gonna be easy to say 3 months. we're talking about hand made parts here... we don't all have robotic welders and these specific parts don't roll off assembly lines in factories.

Im staying out of it


Modified by White Smoke at 5:10 PM 1/17/2006

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by M.A.R.C. &raquo;</TD></TR><TR><TD CLASS="quote">

dood as i and others have explained... there's more to making manifolds than just welding some metal together. and when you have a large volume of orders it's not gonna be easy to say 3 months. we're talking about hand made parts here... we don't all have robotic welders and these specific parts don't roll off assembly lines in factories.</TD></TR></TABLE>

Even with a large volume of manifolds, top mounts do not take eons to make. I think most of you would be surprised how many top mounts can be done in a week by one person working 10 hours a day.
I'm not trying to thread jack or direct comments in any way. I just feel wait times should be set, kept, and if there are too many orders the payment should not be accepted. My $.02 only, nothing more

Im staying out of it


Modified by White Smoke at 5:10 PM 1/17/2006

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by 5thgencivic &raquo;</TD></TR><TR><TD CLASS="quote">

Even with a large volume of manifolds, top mounts do not take eons to make. I think most of you would be surprised how many top mounts can be done in a week by one person working 10 hours a day.
I'm not trying to thread jack or direct comments in any way. I just feel wait times should be set, kept, and if there are too many orders the payment should not be accepted. My $.02 only, nothing more </TD></TR></TABLE>

yeah i understand that but we're dealing with human beings here. people have lives, families, responsibilities, outside of their job/work/business. but that's where the vendor should decide how to balance the workload and decide how much time time he is going to dedicate to work. that doesn't give them an excuse to tell a customer 2 weeks and make them wait 6 months, but if the seller/vendor decides that telling the customer there is a 6 mo wait... AHEAD of time then ****... it's their loss if a consumer doesn't want to wait that long. i definitaley agree with you about not taking the payment if their are too many pending orders though.

i was also told it would take only 2 to 3 weeks to make. even after i asked him about it taking so long for everyone to get it and that i didnt want to waite that long. 7- 8 months later i got the mani in noway the way i ordered it. fitment issues and quality..i aint trying to totaly down one-fab. i just dont think there customer service isnt all that great. considering how much you pay for product. if i knew my mani would come non ac after i paid for a ac comp one. i would of just ordered the top mount.

Im staying out of it


Modified by White Smoke at 5:10 PM 1/17/2006

hey matt.. if you need to hold off on my manifold for a little bit to get these guys theirs its cool with me.. it'll be at least a month before my block is together (decided to change things again )

Jdogg ~~ who orderd his manifold a year before he really needs it b/c custom **** takes 6-10 times longer than ANYONE ever realizes

Edited.


Custom parts should be ordered on Wednesday and on your doorstep on Friday.

Nothing takes time, Matt and One Fab suck and they make crappy products..

No one whines, no one jumps to conclusions and Honda-Tech is not known for being DRAMA-TECH or known for ONE person ruining a great product because of WHACK word of mouth..

Go Honda-Tech, down with great custom companies and lets all rise up and support the knock off bullshit SSAC !!!

Lets take one of our OWN down with us - and then threaten to kill him !! Great job H-T

(end sarcasm)


Modified by Drag_On at 7:00 PM 1/18/2006

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Drag_On &raquo;</TD></TR><TR><TD CLASS="quote">All the little whiney bitches in this thread are ******s with 200 posts, building their first FI car and expect that this is Burger King - Have it your way.

Custom parts take time - if your not willing to wait the time it takes to get a custom part - go buy an inline pro from someone who has one in stock and can ship it today..

Otherwise? Quit bitching you pussies. Matt is a stand up guy and is doing everyone a favor by starting a company, creating bad *** manifolds and helping the H-T scene.

I bet none of the weiners who are bitching in this thread OWN a business. They work for someone and work 8-5 and then surf the net and complain about the next guy.

Its a business - a business that makes CUSTOM parts. Get over yourself.

Thumbs up to One Fab</TD></TR></TABLE>

Real mature there buddy. I bet you didn't even read the thread did you? People were quoted less than 4 weeks for a manifold and having to wait 5 months or longer. All these people are "weiners" or "pussies" because they feel unhappy with their business transaction and choose to complain? Your right, it is a business and when customers are unhappy they will complain.

Your comments just show how useless your opinion is so take your own advice and get over yourself.

I just wanted to add a small bit of advice for Matt. Not that it will be easy but once you're caught up on these you should think about raising prices to somewhat control demand. You'll make the same money in the end on less work and provide quicker delivery times... it will also bring in more "quality" business... take it for what its worth.

my respects and continued success to you.

mike

Im staying out of it


Modified by White Smoke at 5:11 PM 1/17/2006

Im staying out of it


Modified by White Smoke at 5:10 PM 1/17/2006

The original Poster is a very very very good customer of mine! Greay guy! His mani, dp and Tial WG were all devlivered today. His brother called and confirmed since Ed is out in Belgium on business. Once Ed sees this or get's my voicemail he will be ECSTATIC and very HAPPY! Thanks Matt for getting Ed';s mani out finally dude

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by White Smoke &raquo;</TD></TR><TR><TD CLASS="quote">

Great ******* service right there
I have gotten the WORST customer service from Matt. He could give two ***** about me, my manifold, or my car. He got my money and thats all she wrote. </TD></TR></TABLE>

Maybe you should stop telling people your going to kill them.





Modified by This One at 2:44 PM 1/17/2006

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by This One &raquo;</TD></TR><TR><TD CLASS="quote">Post reported with your threats to both me and un-named.
</TD></TR></TABLE>
There was no threat made to you! I never PMed you ANYTHING like that! If you feel threatened go ahead and report it to the authorities, I have nothing to hide. There was a PM sent to someone else, in private, that I had expressed my anger in. It was not sent to you because I knew we had to do business together and wanted to keep it professional between us. I made no threats to you, your company, or your person in this pm. That person sent it to you in hopes that you would take care of me and get my order straight. We both realize it was a mistake as it has only made things worse. It was in no way a threat to you and im sorry if you took it that way, really. The person I sent it too knows exactly how I felt and only sent it to you to help us resolve our situation.


Edited for better wording
Im staying out of it


Modified by White Smoke at 6:13 PM 1/17/2006

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by White Smoke &raquo;</TD></TR><TR><TD CLASS="quote">There was no threat made to Terry and he knows this. Nor was there one made directly to you. If you feel threatened go ahead and report it to the authorities I have nothing to hide. That pm was sent to Terry in private NOT TO YOU. It was in no way a threat to you in any way and im sorry if you took it that way. The person I sent it too knows exactly how I felt.

You are just trying to push the blame off yourself.</TD></TR></TABLE>

If he Knew exactly how you felt, then why was it sent to me?
Dont Assume anything, it was sent to me for a reason

Terry was a seller of my products, all the customer information and customer udpates are sent to me. If you say something like you said, how can you not expect it to be forwarded. Just as I sent you Messages in this so called "private"