Recently I brought my car into the dealership and they would not pass my car for PA Inspection unless I had new, rear brake pads and machine my rotors.

It's been two weeks now and this annoying, light squeak is coming from the rear brakes when I lightly apply the brakes. When I bear down hard on them, it stops. The longer I drive (and the warmer my brakes get), the worse it becomes. This problem did NOT occur prior to the Acura dealership touching my car.

I phoned the dealer and I'm going in for my 3rd appointment this Saturday. The Acura service manager believes the cause of the squeak is that in 1998 they used asbestos brake pads, and in 2000 they now use non-asbestos brake pads that have a tendancy to squeak. Is this true? Or does this sound like a load of bull to you?

Like I said, this is the third time I've been back to the Acura dealership, and I'm about ready to contact Acura and the owner of the dealership about this problem since it wasn't happening prior to them servicing my vehicle. What do you fine folks recommend? Thoughts greatly appreciated.
_______

UPDATE:

I was telephoned this morning by Apple Acura (who is looking at my vehicle for the 4th Saturday in a row) and they decided that replacing my rear rotors (which were just machined/resurfaced by them a few short weeks ago would solve the problem. Keep in mind this noise was NOT happening prior to my visit with the dealership when they told me resurfacing my rear rotors and using new pads was the only way my car would pass state inspection. The service manager offered to wave the installation fee, but still wanted to charge me roughly $283.00 for parts. Unbelievable. I'm at a loss for words. I told them no, and that I'll be in to pick up my car this morning.

What do you folks recomend I do? Because at this point I'm telling them that I will be sending 3, detailed letters of dissapointment. 1 to Acura of America, 1 to the owner of Apple Acura (who happens to be my girlfriends friend of the family), and 1 copy to the service department at Apple Acura.

Why should I pay for the problem they caused?

What should I do?

Shame on you Apple Acura.

 

damn bro dat ******* sux. i work for an acura dealership. im dissapointed at them. did you give them permission to change the brakes and the rotors. did the rotors look bad enough to be changed or even be resurfaced cuz those you relaly dont resurface the rears cuz there thin rotors? and did they show you the pads that were on your car? i would go and complain cuz das bullshit. shouldved asked to see the pads.

 

Not only should I have asked to see the pads, but the rotors too. I'm not at all happy paying $200 for them to resurface my rotors which caused this brake squeal, and then spend another $285.00 because they've decided that replacing the rear rotors altogether would resolve the brake squeal problem.

Not at all happy, and Acura will be hearing from me. 2nd rate mechanics from a second rate town (York). Go figure.

 

*bump*

 

i think you just got jerked big time.rotors dont cause brake squeal the pads do. if the pads are close to the wear sensor itll make noise. or if the sliders on the calipers were stuck from rust.rear rotors usually get replaced cuz of rust or the wheel sensor on teh brake pads starts digging into the rotor.
and originally was yoru car going in for an inspection??

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by vtekstorm &raquo;</TD></TR><TR><TD CLASS="quote">i think you just got jerked big time.rotors dont cause brake squeal the pads do. if the pads are close to the wear sensor itll make noise. or if the sliders on the calipers were stuck from rust.rear rotors usually get replaced cuz of rust or the wheel sensor on teh brake pads starts digging into the rotor.
and originally was yoru car going in for an inspection?? </TD></TR></TABLE>

Yes, my car was going in for state inspection. They would not pass my rear brake pads and rotors. So, they resurfaced my rear rotors and installed new pads. After they did this, my brake squeal problems began.

 

you could have saved like a total of 400 bucks by just doing your rotors yourself, it's like changing oil... This is why I only trust myself to work on my car...

I would look up the regulations for PA safety inspections, and see if brake pads is indeed a criteria. Is resurfacing the same as "turning", cause that is just putting them on a lathe device, and making them thinner, yet more uniform. Do you have maintenance records, was it an appropriate time to service the rear disks?

They should refund you the original 200 service charge, because their diagnosis did not fix the "problem" and presented more of a problem.

In my experience however brake squeal on new pads is cause by the fact that the brake pads are not uniform material, and sometimes you get a small chunk of metal that needs to wear down...

Dunno, good luck, give em hell. This is also why I use my credit card for everything, so I can charge it back...
-PHiZ

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by PHiZ &raquo;</TD></TR><TR><TD CLASS="quote">you could have saved like a total of 400 bucks by just doing your rotors yourself, it's like changing oil... </TD></TR></TABLE>

a.) no garage
b.) no tools
c.) 9 degrees last night

They are willing to cut the cost of labor to install 2 new rear rotors. But I'll still be paying for parts/shipping. That's non acceptable. They will be handling the problem they've created, come hell or high water.

 

BLAH