I think if you go in there and ask for a manager and try to reason with him/her than they may be more likely to help you out or at least cut you a deal on replacing it?

 

Here are the facts. They didn't try and slip ANYTHING by you. YOU KNEW!!! All day long you knew and you bought the car ANYWAY!!! Re-read the first post people.

If you were so adamant about the damn cat you would have demanded that they fix it PRIOR to you purchasing it. Hell, you didn't even have to buy the car in the first place KNOWING it had "substandard" parts on it but you did anyway. Don't try and make it out to be that you got burned by some dealer because you didn't. You knew good and damn well what you were getting into. Anyone that doesn't see that you didn't do your due diligence before the fact is crazy and because you didn't you somehow are trying to get something out of the dealer to rectify your oversight? So now it starts to dawn on you how much you might have to come out of pocket because of your failure to get any warranty on the cut rate cat that is on there and you're scrambling to find some way to stick the dealer with the problem should it happen. OMG!!!

Yes this is America and the "it's not my fault" generation is fairly rooted in every facet of society.

 

http://www.epa.gov/oms/consumer/warr95fs.txt

The federal laws are there for anyone willing to research. Just a quick glimpse at the info and I was able to see that a vehicle which is less than 2 years old and has less than 24,000 miles has a certain federal warranty which applies to emissions control.. Don't know if this pertains to you or not, but have a read. It can only help.

 

Really Grumblemark,stick the dealer? Do you work for a car dealer? Ive posted enough about this. I dont have to explain myself any further. I apreciate all the help and opinions here. Grumblemark it sounds like you need a hug or maybe a massage. Merry Christmas!

 

Then tell the story straight. That you went into it with eyes wide open and when you realized how much a replacement cat was going to cost, you needed a way to not have to pay for a replacement if and when it failed. If not you then who else but the dealer. I don't see anything where they tried to hide anything from you.

The O2 sensor issue is being worked on diligently BY THE DEALER! Does that sound like a dealer that is trying to pull a fast one? Hardly.

 

"Yes this is America and the "it's not my fault" generation is fairly rooted in every facet of society."

Is the dealership part of this American Generation you speak of? Do you think they told it to him straight? If there was honesty in this situation, it should have started with dealership and their choice to replace parts with O.E.M. Parts instead of doing what they did. Wouldn't you agree?

 

Absolutely not. It was a Nissan dealership. The put on an OEM replacement. So what? The fact of the matter was that the OP knew what the situation was BEFORE he even bought it. How many times do I have to say it? Hell, he even said it himself! In fact he and his uncle knew. They could have pushed to get the cat replaced with OEM but they did not and took possession of the car. Now a month later when the seriousness of that decision dawns on him NOW the dealer is at fault? Psssh.

Apparently people are being driven by emotion reading this thread and not logic.

 

You seem fairly emotional too. You've taken a strong position against the OP because he bought a vechicle from a Non-Honda dealership which has had substandard emissions parts installed at the DEALERSHIPS REQUEST.

Mucho logic in that!!

 

No. I'm against those who have no reading comprehension skills. It infuriates me. I have a problem with people trying to twist the truth to make themselves out to be the victim. it pisses me off.

Please answer this. Why would he NOT insist the part be replaced with OEM when he found out that it wasn't? BEFORE he bought the car when he already knew? If it was THAT important, why would you not do that before you did the deal?

Also, if the dealer was that shady why are they trying so hard to fix his O2 issue? Doesn't sound like the type of dealer that would pull a fast one to me.

 

Actually, Those two are right...I'm not taking sides but hear it out. YOU bought the ELEMENT, FULL KNOWINGLY, that there was a problem. Heres something no one has mentioned, the part also is needed for SMOG inspection, but you bought the car anyway becuase the temptation of buying a new car at a used price was to good to pass up. I'm surprised your Dad in law didn't make you back away from this deal...

 

Perhaps as a consumer he trusted the Dealership and the work they performed. After all it is a DEALERSHIP. Those guys are the epitome of good business practices, right?

Grumpymarc , do you own any part of the dealership in question? I'm guessing you own all dealerships, everywhere, because you've obviously have never been lied to by a dealership.

 

**** trust. Get it in writing. I'm armed with knowledge so dealerships and shops cannot take advantage of me. Can't say the same for everyone else.

But PLEASE tell me where he was lied to? Where was the cover-up that he didn't discover until after he bought the car? Answer? None. There was no work performed on the car on behalf of the OP. The replacement was done before he ever showed up on the lot and the OP and his uncle identified the issue and bought it anyway sans warranty on the part. How many ways can I say it before you get it?

Sounds like you're talking about yourself and some bad experiences you've had. The OP knew what he was getting into and you all know it. I can do this all day.

 

What was he getting into exactly?

 

You know what, disregard what I've been saying. I should have never engaged in an argument with an idiot. They usually bring me down to their level and beat me with experience. 18k posts is a lot of experience ayy

 

I'm with this guy, I think it may be two years 80k. They have an obligation to the epa to replace it with factory equipment.

 

I see you cannot answer the questions put before you.

From your article.
He didn't so he's screwed.
Reading comprehension owns you people.

 

i work for a dealer and this is different everywhere you go but we do a 1000 mile or 30 day warranty on used cars that only covers the transmission its a 50/50 warranty so dealer pays half and you pay half but then again that's trans only if you bought from a reputable dealer they should help you out customer service is the key to success if they want your business for years to come they will do something for you just make a big deal about it and complain you will get your way i see it everyday and i work for a huge dealership selling 3 lines of new cars. but then again if you bought from a jippo used car lot then i really dont know what to tell you other than to get it replaces they arent that expensive. and never shop at a used car lot like that again. thats my 2 cents

 

I still say he needs a hug. Cmon everbody group hug for grumpymark!

 

Its a big Nissan dealer in town here. There is a 60 day warranty Talked with the GM and expressed my concerns and frustrations about the engine light. The element is going to the Honda dealer so they can figure it out. They will stretch out the warranty untill this issue is fixed. I was calm and reasonable and so was the GM. So we will see how this goes.

 

you guys have it confused. its 8 year 80k if found defective. it was not defective. it was stolen. Warranty does not cover that. I actually work at the dealer and just hate it when these whiney people come in looking only for warranty. The dealer did nothing wrong but diagnose the o2 sensor incorrectly.

 

Makes sense to me. Can't argue logic. Buyer Beware. Hopefully the buyer is able to get some type of resolution out of this.

 

I dont feel im being whiney about anything. They replaced a stolen factory cat with an inferior product. Why else would it only have a year warranty? All im trying to do is get the dealer to replace the inferior part with a quality honda part. We will see how it goes.

 

i donno why this still alive.
i worked at the shops and i can tell that neither side is innocent
dealers pull some **** you wouldnt belive to sell their crap

and so do the customers trying to get free **** from a shop.

so to blame one and not the other is kinda unfair...


i do strongly belive that dealer's (or any other business) attitude towards customer is a direct reflection of how honest the customers are.

in our shop we have at leas 2 mothasuckers a week trying to blame us for car damages that were there prior to us working on a car
most of the time is not even in same area that we worked on
sometimes even throw a fit.
then we ask them how long they own a car and point out 10 more damaged spots and they be like oh i bought the car last month i didnt know about any of that stuff... wtf.



if you deal with cheap *** customers that want to buy a lambo for the price of honda you have to be tough

and some people just too stupid to understand that better quality/more features etc, costs more money. they want fully loaded for a price of base model...

if the dealer replaced a part they should have mentioned that in the contract that theres no warranty or some other special warranty on the replaced part.
but if you saw it and "assumed" that its cool and didnt ask before buying then its kinda 50/50 fault.. you didnt ask they didnt tell...

did you pay full asking price or bargain them down?
because if they would have bought an OEM cat i guarantee the price of the car would be higher as well.

 

yes and no.. as it's a 2011 model it's under NCW and so tghe part should be replaced to OEM spec. any aftermarket parts such as this could void warranty at the time of making a claim.

 

Absolutely wrong.

Aftermarket parts, can not, ever, void a warranty.

Warranty claims can certainly be denied for claims on aftermarket parts, or for claims for damage caused by aftermarket parts, but the warranty can never be voided for them.