Honda CR-V & Element 2WD & 4WD Element & CR-V

Be aware if you order from prothanesuspensionparts.com for your CR-V

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Old Sep 18, 2013 | 06:56 AM
  #1  
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Default Be aware if you order from prothanesuspensionparts.com for your CR-V

Hello i want to share with you my exp with this site. At the end of august i ordered from this site bushings for my CR-V. Front lower and upper control arms, shock bushings for front and rear shock for CR-V RD1. After around 12 days everything arrive i payed custom taxes and go happy to local speed shop. Everything from the front was soon on the ground and old rubber bushings was pressed out. All was good until i tried to put front shock bushing. What was my disappointment when i saw that Prothane bushing that they send me and is listed on their site to fit CR-V was too short Original bushing metal sleeve is 70mm long and this was only 50mm. Urethane bushing itself is also 50mm long .... 24mm shorter that we need. I left V in the air and bought some sh1ty rubber bushing so i can drive my car. On the next day i found the bushing on their site that work for our CR-Vs. It was listed for 99-00 Civic Si model. I contacted sales division and told them about my problem. The answer was: These are the correct parts listed
for your vehicle. Unfortunately the only thing I will be able to do is set
up a return for you...
What return...i live in EU and the top shock bushings was already mounted on my car. Shipping to my country is ~40$ for bushings that cost 22.17$
After that mail no more answers from sales division. So people if you order from prothanesuspensionparts.com bushings for CR-V 98 4WD don`t order the listed kit 8901 --> http://www.prothanesuspensionparts.c....asp?prod=8901
but the kit number 8905 --> http://www.prothanesuspensionparts.c....asp?prod=8905

Here are some pics:








But these are the correct parts listed.....same "correct" bushings are part of their total kit for CR-V that cost ~300$
Now i have to pay 70$ for the correct bushings BUT you will know and don`t make the same mistake like me

Last edited by no1else; Sep 19, 2013 at 06:17 AM.
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Old Sep 18, 2013 | 08:19 AM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

If the metal sleeve is long enough you have no problem there. The 2 bushings don't have to touch each other inside the control arm.
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Old Sep 18, 2013 | 12:21 PM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

Sure if this was for my 900kg Civic i`ll make the new metal insert, but not for my 1500kg CR-V that i drive with my wife and little son. The problem is that they made a mistake and trying to tell me i`m wrong. Before 3 years i ordered full urethane kit for my EG from ES. One piece from one of the bushings missing....i mailed ES and after few days our mail service bring me a little package with missing piece inside. But now i`m wrong I`m just trying to warn other HT members for that little inconvenience as they says
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Old Sep 18, 2013 | 02:04 PM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

I don't think you are understanding, it's not wrong or dangerous as is. There is nothing wrong with the product
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Old Sep 18, 2013 | 07:20 PM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

Bushings don't have to touch each other, but if you want it to be stiffer, go to the hardware store buy some polyurethane in a tube, and fill the void with it, problem solved. I do this to all my stock honda mounts to make them stronger.
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Old Sep 18, 2013 | 11:00 PM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

I have had this problem and that was with two different front shock lower control arm bushing set. Bought from July-August 2013
The problem is that who ever picked the parts picked the wrong parts.
The sleeves are way to short and the bushings themselves are not correct. This doesn't even fit on a 99-00 Civic SI since they use the same exact lower control arm as the 1st Gen CRV. I called energy suspension 4 times to straighten out this mess in order to get 4 sleeves and 8 bushings to fix the two f*cked up sets I bought from two different sellers.

Even the installation manual points out what your supposed to get in the kit and all the parts number were all wrong.

If they won't send you the right parts I would b*tch at them till they send you the correct parts.
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Old Sep 18, 2013 | 11:01 PM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

I have had this problem and that was with two different front shock lower control arm bushing set. Bought from July-August 2013
The problem is that who ever picked the parts picked the wrong parts.
The sleeves are way to short and the bushings themselves are not correct. This doesn't even fit on a 99-00 Civic SI since they use the same exact lower control arm as the 1st Gen CRV. I called energy suspension 4 times to straighten out this mess in order to get 4 sleeves and 8 bushings to fix the two f*cked up sets I bought from two different sellers.

Even the installation manual points out what your supposed to get in the kit and all the parts number were all wrong.

If they won't send you the right parts I would b*tch at them till they send you the correct parts.
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Old Sep 19, 2013 | 04:08 AM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

Maybe I missed it, but I was under the assumption that the sleeve was fine, it was just the bushing that was your concern. If the sleeve is wrong then you have a point here and they should fix it
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Old Sep 19, 2013 | 06:21 AM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

@jdm bones - CR-V RD1 has the same front LCA as the the Civic Si. If the bushing pieces don`t have to touch each other why the kit number 8905 has longer bushing as you can see in the links above ? Following your logic people must pay for bushing, pay in hardware store for new longer metal sleeve and pay for some liquid urethane....and everything is fine....no problems...what are you smoking dude ? Listed bushing that they send me are not for CR-V! If some other CR-V owner order this he will have the same problems like me....
Can someone please give me some mail to contact guys from Prothane? I can`t find anything on the site ?
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Old Sep 19, 2013 | 08:10 AM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

I was not aware that your sleeve was wrong as well, if sleeve was correct with bushing that were the correct fitment diameter, but shorter then that would be no problem, but with your issue, then yes contact them and get your money back.
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Old Sep 19, 2013 | 04:48 PM
  #11  
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

Prothane:

1-888-406-2330 Mon-Fri 8am-5pm

I just looked at the part numbers and the correct ones are for a 99-2000 Civic SI. The non SI ones may be different, but just a heads up. Energy suspension also sells a kit similar to this and the sleeves and bushings for the front shock mount is not the correct Part Numbers if any of you guys order them for your CRV.

The part number is 16.8111G for the black and 16.8111R for the red bushings.
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Old Oct 19, 2013 | 04:06 AM
  #12  
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

After long waiting the right bushings are here...ordered from another site. Find the ten diffs:




6th gen bushings on the left and Civic 99-00 Si bushings on the right....guess wich one will fit our CR-Vs
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Old Oct 19, 2013 | 08:04 AM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

Civic 99-00 Si bushings?
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Old Oct 19, 2013 | 09:21 AM
  #14  
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

Yes! The Civic Si 99-00 front shock bushings fit CR-V RD1. But on Prothane and ES sites you will find listed normal Civic 96-00 bushings that don`t fit our SUVs. You can use every bushing from Civic 96-00 and he will fit BUT NOT the front shock one. For there you need Civic Si bushing.
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Old Jul 12, 2014 | 02:19 PM
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Default Re: Be aware if you order from prothanesuspensionparts.com for your CR-V

Thanks for sharing this, I can tell it worked for me.
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