Hi bought a used honda 2011 element last month. I noticed with the help of my father in law who was a mechanic for thirty plus years the catalytic converter had been replaced.This was before I bought it. Found out yhat a bunch of cars on the lot had the converters stolen. They replaced the one on the element with an aftermarket converter. They have yet to give me any warranty info on the cat, dont know where it was replaced. They didnt do the work.They assured me there would be no problems with it. One week after I bought it the engine light came on. Bad o2 sensor. Two weeks later light on again. Bad 02 sensor. Sensing a trend here? What recourse do I have if any? Honda will not warranty this part since its not oem.

 

donno. tell them you bought it like that and they should have told you in advance that theres no warranty on it

if they didnt then it should be their liability.
did you buy it from a honda dealer or from local "buy, sell and disappear" dealership

 

We had this happen at the dealer I worked at(stolen cat part) but we didn't cheap out and buy shitty aftermarket cats. Was the car a certified used, if so it should make it easier to make them fix this. If they won't man up and fix this, call American honda and explain the situation

 

Well it was not at a honda dealer it was the big Nissan dealer here in town. I was there on friday when they scanned the code for the a/f sensor. Was told they would order the part and it should be in monday or tuesday well its 5 pm tuesday and no call. Im calling the GM tomorrow and telling them to take this junk off my car and put the oem stuff on or they can have the car back and I want a refund.

 

the dealer really has no obligation to put OEM parts back on the car.

 

Unless the Nissan dealer you bought it at offered a warranty you are stuck with repairing it yourself. The dealers shop more than likely installed the jobber cat, they should be able to warranty the part, but not the labour.

 

See if the state you live in has any kind of lemon law. I know NY has one. Timeframe is only 30 days for ours I believe so look into it quick.

 

putting an aftermarket CAT on a Honda is just irresponsible by the dealer.

This is a rotten deal and you need to get your money back asap.

 

That is definitely something they should be taking care of. If you took them to court on this (if that's what it comes down to) I think you would most definitely win.

 

your an American..... SUE THEIR ***!

 

Why is this thread still active? Check your warranty and your terms of sale. Is it under warranty?

If not, remember that you've purchased a used vehicle and don't expect everything to work like a brand new car forever.

If it is covered under warranty, why are you here?

Otherwise, why would you want to change the terms of agreement after you took the car home? The warranty should be worked out before you buy.


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steal some more cats from them

maybe thats why someone jacked their sht because they ripped off someone else and he took care of it his own way lol.

 

to josephcmiller......
I know this is a used vehicle. My issue is that they put a cheap aftermarkt cat on here and they didnt put the origina equipment back on. I have nothing in my warranty about this nor are they very forthcoming with any information such as where was the work done and the warranty on the cat! Honda will not warranty this part as this is not a honda part. So if this cat stays on this car and it goes bad next year im screwed. Besides aftermarket parts do not work well on newer hondas. Im just trying to get them to make it right.

 

Besides i was told by the service manager and the salesman that this part is coverd under hondas warranty. Its not! Its also the point that they shouldve put the right part on in the first place!

 

Get it in writing. Always! Now it's their word against yours. In other words, you're screwed because they can say whatever they want because you took ownership of the vehicle in the state that's it's in now. If it's not in the warranty you have no leg to stand on. And where did anything state that they had to replace parts with genuine OEM? Again. you have no leg to stand on.

 

What state do you live in? You should check to see if your state has consumer protection laws. Did the dealer say in writing the car is under factory warranty? If the cat would be covered by the Honda warranty under normal circumstances, the Nissan dealer voided the factory warranty by using non OEM parts. You should get an estimate by the Honda dealer to fix the car, and get it back to OEM, then take the Nissan dealer to small claims court, if they misrepresented the car being under factory warranty.

 

So you came to the terms of the sale, everything was ok, you bought the car, and now you don't like the terms of sale? If it's not in the warranty, you didn't get "screwed"

Is the O2 sensor under warranty? Why didn't you just get them to replace that?


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first of all i dont know why you are jumping to conclusions. which o2 sensor is it? if its a wideband than its the front o2 and has nothing to do with your cat.

 

I keep getting an a/f sensor code. I know this has nothing to do with the cat. Went to the dealer to talk about all of this yesterday. While I was there they replaced the same sensor. 24 hours later light came on again. Talked to the Service Manager who was of little help. Talked to the GM and they are taking it to honda to find out why the sensors keep going bad. Still working out the cat problem. I was told the aftermarket part only has a one year warranty. The orginal cat has a eight year eighty thousand warranty. Now Ill admit I shouldve pushed the dealer more before I bought the car, but on the other hand they never wouldve told me about this had I not seen it. How good of a part can this be if its only a year warranty. If this had gone bad and I had taken it to honda id be paying it out of my own pocket.

 

sounds about right eh

 

Heres what most likely went down-
Cats get stolen off the dealer lot... They claim it on their insurance and get reimbursed for factory parts anywhere from 600-1000+ each.
They pocket the money replace the cats with aftermarket ones, 100-300 each, making a decent profit.
Then they sell the car and make more profit. meanwhile your new car purchased from a reputable dealership is damaged.

Try calling the dealership, and speaking with as high up as a person as they will put you in contact with, tell them your story and let them know you are extremely unhappy with the results and just want it resolved.

If all else fails call a local news channel or newspaper and get them to do an expose on shady dealership practices. Im sure you arent the only one having issues.

 

Lemon laws are only for new vehicles. Unfortunately, I learned that the hard way. The only way you will get that dealer to do anything is threaten with bad publicity. Tell them your cousin works at a local station and you plan on letting everyone know what shady practices the said dealer has.

 

Wait. The OP knew what he was getting into. He knew the cat had been replaced before he bought the car. Didn't get any warranty info before he bought it. Bought the vehicle anyway KNOWING the cat was aftermarket and had no warranty and now the dealer is pulling a fast one? Bullshit.

 

He wants a brand new car for a used car price. Who knows what he would do if he found out the previous owner had replaced the oil filter with a Fram instead of OEM? He still hasn't diagnosed the O2 problem yet which he admits they are making every effort to fix. This is being blown way out of proportion. If it turns out there's nothing wrong with the cat I hope the dealer gets an apology.


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To the two previos posters Bite me!
Really....Im sorry Mr car dealer. I apologize to you for finding out that you were trying to slip one by the general public. They replaced a FACTORY OEM part with a cheap limited warranty part. I was told there was a warranty. Technically they werent worng. I was mislead and didnt do all my homework and I can admit that. Why do you think it only has a one year warranty cause it sucks and when it goes bad in a year Im footing the bill for a new one. Ive allready explained this. Were not talking about a 4 dollar filter here were talking about a part that could potentally cost me 1000 or more when ive allready put down 18000. But hey this is america and you are entitled to your opinion.