Sorry if this is posted in the wrong thred but i wasnt sure where to put this.

I just wanted to let everyone know what a great experience i have had with Innovate Motorsports. Its very rare to get such great customer service and personability. I have a lc-1 wideband and it stopped working well over a year ago,for something i dont even think was the fault of innovate,Times got tough for me finacially and I wasnt able to send it back due to loosing my home and such. I finally got around to contacting Felipe again about this issue and by now my wideband was out of warranty. He said to go ahead and still return the unit.

Well i just received the wideband lc-1 back, to my surprise i opend up the package and found a new lc-1 in the box along with a new bosch wideband sensor. He went above and boyond i feel than was nessesary. I was expecting my old one fixed or even a bill for the repairs and i received new equipment. The is beyond my imagination of great customer service and i didnt want it to go unnoticed.

So a huge thank you to Felipe and Innovate MOtorpsorts for standing behind their products above and beyond the normal, and to a great product that has proven its worth in the sport compact scene and to me as very reliable and an excellent company to deal with.

 

Good to hear. I have had an LC-1 XD-16 for a couple of years and am very satisfied with the product.

 

i love great customer service...i wish more places were like this...its this kind of business that brings people back, because they are obviously trustworthy.

 

i also love my lc1!! innovate owns.

 

thumbs up to good businesses!