well, i hate to do it, but im calling out itunedusa. for over a month i have been battling too get my parts. i was patient and still havent gotten anything. here is just a short sample of what happened. History
(9:21 AM 1/17/2006) raiden571: id also like to have a tracking no. too. thanx
(3:28 PM 1/17/2006) iTunedUSA.com: Yes sir
(5:42 PM 1/17/2006) raiden571: when should i expect to get my stuff?
(9:50 PM 1/18/2006) raiden571: ....
(7:07 PM 1/19/2006) raiden571: well, ive waited for some time now, and i cant wait any longer. it has has been a month and some days since i ordered my pars via telephone by credit card. i was told that it may be a little delayed due to the holidays, which i was fine with. one week after new years, i pmed you several times and finally got a reply saying there on ther way. i waited a few days and and called the no. left in one of your posts. a gentleman answered the phone and told me that there had been some sort of a mix up in which he wasnt sure what size bearings to ship with the rods. i stated that i needed standard bearings and eagle rods all for a 95 acura integra ith the b18b non-vtec engine. he said i would recieve them last thursday and i still havent. i would like to some how get my money back by either you removing it from the credit card or by paypal. i would prefer paypal and thats including the fee that is needed. unless i can be over nighted my parts, i would like my money back. my paypal addy is raiden571@neo.rr.com
the name of the credit card holder is----------. . -------------. please be promt as this may not seem like a big deal to some i have had to put this build on hold and my parts are no where to be found.
Eric Wojcik
(12:21 PM 1/22/2006) raiden571: .......my cell is 330-984-****
this is a very small amount amongst the numerous telephone calls and all the other pms. i even spoke to him a few times and i was promised my parts promptly, well....havent got them. SO, i dont even want my parts anymore. im takign my business elsewhere, but, i want my money backk, all of it, every penny. 1 week is understandable, 2 weeks is getting fishy, 3 weeks is unacceptable, over a month is bull sh*t. i apologize if this is the wrong section, but im not sure where to take it. please, itunedusa, refund my money via paypal or take it off my credit card. 400+ dollars may not seem like alot to some, but it is to me, and i need my parts. if this was summer and i had a downed car id be absolutely furious, but im tryign to be calm


Modified by raiden571 at 10:10 AM 1/25/2006

 

that sucks man, i hope everything works out for you. I bought some air fresheners from them and it took like 5 weeks. Obviously its a small order, but the thing that pissed me off was that they told me 3 times that my order was shipped, and then another 3 times saying sorry, but they didn't ship my order. itunedusa gets a big

 

i would also post them in the scammers list thread. if things work out you just put a response there that they finally came through..

heres their ebay page aswell....(definitely on my ebay blocked list)

http://stores.ebay.com/iTuned-USA

http://www.iTunedUSA.com (website not working)
TEL310)830-TUNE
Fax310)830-8861
Toll Free 1-866-321-TUNE
M-F 10:30am to 6:00pm

 

I have no experience with this company and thanks to this post I never will. ITUNEDUSA and go to hell for all I care.

 

Hey isnt itunedusa the new name of spark racing? Spark had some really bad service

 

finally got hold of someone over there, so well see if they come thru this time

 

im not gonna deal with them

 

I think there was a huge thread about how they fucked alot of people. Hope you get your stuff

 

topic noted never buying **** from itunedUSA

 

****, i ordered an air freshener refill from them and i've never received it. Horrible

 

thanx for the heads up

 

they're located in RS machines shop. they have a little room in there.

 

I have already reported them to paypal and my CC company...i hope they burn in hell for taking my (and our) money.....they suck hard

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by UNKNOWN_MEMBER &raquo;</TD></TR><TR><TD CLASS="quote">they're located in RS machines shop. they have a little room in there. </TD></TR></TABLE>


please dont confuse them with RS machine everyone lol....yes they do work out of there but they dont have ne thing to do with RS

 

i live in cali . i hate shops that do that **** . i will drive up there just to talk **** about their customer service. just to see the reaction on their faces.

BTW i work at a shop and the way i look at it is the customer is my BOSS cause with out them i wouldnt have a JOB..

boycott itunedusa

 

well for us so cal peeps there in west covina so local pickup will be best but i will not order from them unless i can pick up my parts in person.

good luck bro.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by EJ8 DAVID &raquo;</TD></TR><TR><TD CLASS="quote">well for us so cal peeps there in west covina so local pickup will be best but i will not order from them unless i can pick up my parts in person.

good luck bro.</TD></TR></TABLE>

it doesnt matter where you are if they are going to sell **** on the net they should take care of business and there customers

 

so true

 

just to update you guys, i was at RS machines today and itunedusa got the boot. so there you guys have it. I beleive owner was anthony from sparks racing?

 

wtf? ghetto

 

I ordered a squash air freshener from iTuned before Christmas sometime. They said it was sent, and when I asked where it was a week later they said they didn't actually send it before but now they had due to Christmas backups. Two weeks later I had it. I'm in Canada so 3 weeks isn't bad, but they did lie in the beginning. They didn't say "it'll be shipped today", they said "it was shipped yesterday". Take that for whay you will. At least I got my stuff!

 

i better get my parts or ill be so pissed

 

yeah me too!!!
i got my itbs (thank god)
but they beat me on a set of rc injectors
hey i tune f@#% you

 

no $$ from me...expletive them

 

God damn poor customer service pisses me off so bad, i work in retail and i just dont see why its so hard, if its your job and you're stuck there all day, to do it right, and every once in a while go out of your way for a customer. Good luck getting your parts or your money and I hope those derbs go out of business.