I've got some problems with our 03 Accord. I took it in yesterday for them and they can't seem to replicate any of them and they also can't seem to see the oil leaking from the head (all the way across it). I have found numerous TSB's for all the problems I'm having but can't find the TSB in it's entirety to be able to read the whole thing to see if it applies. Does anyone know where I can get a copy of the full thing? I have all the TSB numbers. If anyone can help please let me know. If some of these specifically apply to me I'll have a lot better chance to get them corrected (we're almost out of warranty)


I know there is a few guys on here that are Honda Tech's so I'm really hoping you can give me some help.

 

Have you tried putting the TSB numbers into google?

 

i could not find a tbs on oil leak on a 2003 accord

 

Honda jealously guards it's dealer service info IE: TSB's and doesn't allow second parties to publish or duplicate them. Even AllData has been enjoined from issuing Honda data.
You're only hope is several current Honda techs in here may be able to help (IF they see your post)

Sorry

P

 

There are 3 in this list

11132003 Head leak
03085 wind noise
03079 Crank time
090103 Head leak again
072103 cracked windshield
9878 Crank time
010503 head leak again

 

I knew it was "secret" info. That is my hope though that one of the tech's on here can help me.

 

The following bulletins were found.... the other numbers you stated don't seem to be bulletins at all.... but rather service news articles.... and they really don't pertain to your vehicle.


03-080
http://community.webshots.com/...tkBaT


03-079 pages 1 & 2
http://community.webshots.com/...ewPTe
http://community.webshots.com/...pXzWN

Also, even if there is a service bulletin, it doesn't mean that the dealer can just go ahead and fix it. For warranty the technician needs to be able to duplicate the problem. It would be nice if we could just replace parts, but Honda pays the dealer for doing the warranty work, and if we can't prove there was a problem, they won't pay us, so while your dealer wants to help you out... they can't do it if they can't find a problem.... or it will come out of their pocket.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by P_Adams &raquo;</TD></TR><TR><TD CLASS="quote">Honda jealously guards it's dealer service info IE: TSB's and doesn't allow second parties to publish or duplicate them. Even AllData has been enjoined from issuing Honda data.
You're only hope is several current Honda techs in here may be able to help (IF they see your post)

Sorry

P</TD></TR></TABLE>
we use the all-data and it is updated every 3 months.they list all the bulletin that Honda has .....we just got the 4th quarter 2005 and there were no tbs on oil leaks for 2003 accords ..

 

Thanks I appreciate the info. I do realize what you're saying but for instance the wind noise with our car. I told them it's not always noticeable and also told them you really have to be setting on the passenger side to notice it if you aren't used to riding in the car. They didn't have anyone other than the tech ride around. It'd just be nice if they'd look up in the TSB's to see if it's a known problem. I'd just think a tech could say to themselves "gee this is exactly what the customer is describing" and go ahead and apply the fix. What sort of proof do you guys have to submit? Wouldn't it be easier on some of these small things when they are a known issue to go ahead and fix them and give the customer the benefit of the doubt especially since it IS a problem they are aware of?

I won't get into it very far but I just wrapped up a lawsuit against Honda for a problem we were having with our 03. 5 trips it took us to get anything done. They recognized the problem the first time, thought they'd fixed it. After the second or third trip they started saying they couldn't replicate the issue because in my opinion they were getting frustrated that they couldn't fix it and started to give me the ol' standby "no issue found" that we've all heard too many times. They finally fly an engineer out and found and fixed the problem. What do you know? There is now a TSB about this exact problem. 2 of the issues it was taken in for are interrmittent. 3 of them are plain as day, I still have oil on seeping from the back side of the head that after checking it for 2 days nobody could seem to see although it's along the entire length.

Mass production manufacturing is pretty simple. When you have hundreds of thousands of products that are basically identical the same problems will creep up on just about all of them. Not looking up TSB's and taking them into consideration before telling a customer they're nuts or just imagining things is not professional. Believe me, it's not a walk in the park to try and readjust my entire day to drop off and pick up my car for warranty work. I don't have that kind of time.

 

Sorry, I'm not trying to come across brazin at you about it. I know you're trying to help and not the guy that worked on my car.

The problem is that the customer doesn't want to (or need to for that matter) to hear that the dealer is going to have to haggle over who's going to pay for it. That isn't our concern, we payed big money for something and want it to work properly. We should have no involvement in the finger pointing afterwards between the dealer and manufacturer. That's their problem.

 

I understand your frustration. As a tech i would love to just replace parts and fix cars.... unfortunatly the world runs on money. As a business and as an individual we have to make sure we are going to get paid for what we do, before we do it. This is not usually a problem... but sometimes it can be. The resolution i would recommend is find a different dealer.

 

Apparently I'm wrong... and right, both at the same time.
available to Alldate subcribers (shops) but
unavailable to Alldata DIY subscribers

[quote]
"Note: Currently, information is available for Model Years 1982 to 2003. 2004 Model Year information is scheduled to be released this winter. Unfortunately, information for Honda, Acura and BMW is not available to consumers through ALLDATA DIY by request of the manufacturers." [unquote]
http://www.gearheadcafe.com/al...ndard

 

Things like that wind noise though are what really irritate me. What is their to prove? There is a TSB for the exact problem I describe but the tech says he couldn't hear it on his 1 mile trip sitting in the drivers seat (passenger door). I can imagine what the dealership has to prove. It's easy enough to just agree on something that small and apply the fix. They didn't even look it up to see if it was a TSB. If we were talking motor replacement that'd be different.

 

If you've got a garage, a cigarette and about twenty minutes; you can find your wind noise yourself.

P

 

the wind noise is most likely behind the pass mirror there is a spot that needs more seam sealer did one today! have seen 18 or 20 of these try it and let me know or take a good pic and i will show you where the bad spot it!

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by P_Adams &raquo;</TD></TR><TR><TD CLASS="quote">If you've got a garage, a cigarette and about twenty minutes; you can find your wind noise yourself.

P</TD></TR></TABLE>
If it's under warranty he shouldn't have to.

 

Would that be litterally behind the mirror as in I need to take it off or are you talking about the weatherstripping in the door frame right about where the mirror is at?

 

no really behind the mir.