yeah so i just got my AC jack today from fedex and the package looked like it went through the trenches during WWI!!!! the box was all ripped and falling aprt and bung where the jack lever is inserted was ripping out of the box and was all SCRATCHED UP!!!

the little plastic cover at the bottom is cracked and the damn handel is a little cracked. when you screw the nut in the handel splits open alittle!!!!!!

the jack is nice, its the cheapest and lowest i have found but damn they really need to pack this thing better!!!

 

better packing might help, but it doesn't help when UPS runs over the fugn box

 

At least you got yours!

Mine was supposed to be a Christmas present (awesome fiancee) but it wasn't delivered until Jan 15........oh and they devlivered it to the wrong house and left it h
there! Now I have to wait for the claim to go through and wait to get another one.

Can't wait to get it. Nice choice!

Yoshi, that's crazy! I once bought some high end curround sound speakers and when the UPS driver was delivering them, he dropped them on the steps in his truck, they wedged there so he kicked them out onto the street!!!!! Right in front of my kids! Needless to say I got all new ones, but still

You would think they would treat these packages a little better, especially since they make over 40k a year!


[Modified by TodaSi, 7:54 PM 2/14/2002]

 

Yeah, mine was scratched up when I got it too, especially around the lift plate. My first thought was, "This thing has been used!"

BTW, I couldn't get the bolt on the handle through properly either.

 

Maybe the UPS people were p!$$ed off because they shipped it in a FedEx box.

 

sorry yoshi!!! that looks really bad man!!! fuggin morons!!!!!! i mean this is there job to deliver packages and they cant even do that right!!!!!!

floyd, you have to shove the plastic handel all the way down and allign the holes up.... its pretty shitty if you ask me....i called krazedkustomz and left them a message, i think i should get some money back for this thing.

i mean this is supposed to be a NEW product not a used one and my jack looks like it was used at NASCAR event. the whole thing is scratched up sooooo bad!!!! i am reall pissed!!! we should all get some money back!

 

Actually, what happened was the handle wouldn't slip on easily, so I put the bottom of the tube on the ground and leaned over the handle and then put all my weight on it. It wasn't really moving, then all of a sudden it slipped all the way down and actually past the alignment of the holes by a hair. Short of putting the tube in a vise, I don't think I'm going t be able to back the handle off a fraction of an inch, so I threaded the bolt through, but it doesn't line up on the nut side. Oh well, that handle isn't going anywhere.

 

i second that hah

 

Cali-R. i think you need to dispute this with the shipping company not blame us for it (krazed kustomz).

 

We did not package the jack. I had all these dropshipped from our supplier. I apologize for the damage caused by the FedEx. I don't know how they packaged the jack. Just give me a call tommorow and we'll work sumthing out.

Thanks,
John

 

SWIFTTYPER: im not blaming you (krazedkustom) for anything!! if you would kindly reread my post, i did not write anything about blame towards your company. you guys have the cheapest prices and seemed very nice over the phone. i have nothing but good about your company, i even recommended you to a friend who will be purchasing a jack.

i am upset becasue the jack looks like ****. plane and simple. YOU (Krazedkustomz) are the VENDER and YOU are providing ME the CUSTOMER a product. i dont care what else you have to say about it, because that is the fact of the matter. im not dealing with AC directly i am dealing with you (krazedkustomz). if i have a problem with it i direct towards you (krazedkustomz) the company that sold the p[roduct to me.

By you telling me to take pictures of the jack and email it to you, i think is really bad business. i am the customer and i am telling you the jack looks like ****. and you telling me that the jack is not as bad as i claim it to be, is also really bad business i think. why dont you send me a digicam?? becasue i know i dont have one!!

so to reiterate, i was not blaming you (krazedkustomz) but after you telling me to take pics of the damage and email it to you.....

 

nice to see a vendor helping a customer out

 

Yoshi,

How the hell did UPS run over that FedEX box?

Was he out to "crush" the competition?

THUD

 

just to update:

John from krazedkustomz emailed me within minutes of this post and offered a solution. hopefully this will be worked out, but thanks to John for such a quick response.

 

LMAO! That was the first thing that popped into my head too.