<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by PeakBoost &raquo;</TD></TR><TR><TD CLASS="quote">We don't expect the unpolished pipe back... lol

This is honestly the first complaint we've have had with our HVS topmount kit. I will personally be installing this kit on our shop EG thursday to create the installation guide

Levi and I are taking care of everything thru pm's


/thread


Ken Peak</TD></TR></TABLE>


We have install alot of the same kits and have had no issue's - so if there are issues PeakBoost will help you....How many comapnies have a toll free # for support ???? that has to show something

 

Honestly Whitfield, do you think I had not been on the phone with them for the past 2 monthes SOLID???? I am always on the phone with Todd at peakboost, probably once or twice a day I called to get my **** sorted. I checked my cellphone bill and I was on the phone with Todd for 1.5 hours total one day. I went through the steps and I still got nowhere so I made this to ask others if they had had issues.


NOW

If you ever need anything from PeakBoost

call KEN

he had sorted everything out, is helping me upgrade my kit because it is so far into our car season to be ready for brawling next year.
Thanks Ken

- Levi

ps. (I will update this thread when everything goes in and I will also throw in a huge 3rd gear anti-lag burnout/ripper w/ walkaround video)

 

Ken,

Call me Asap, I PM'd you

- Levi

 

pm'd you Levi


caught me on ht on my day off. Bday even

ken

 

happy birthday, i've enclosed a present just for you in my package back lol

 

yup i had talked to todd before he wasnt really helpful....im glad hes not with peakboost nemore...i talked to ken few times hes really helpful..talk to him if you gonna order anything from them...

 

Your company is only as good as your worst employee

 

ok, I am going to start out say that I haven't read the entire thread yet but I do have plenty to say about Peakboost as a company.

Of all the aftermarket companies I have dealt with Peakboost has been one of the best I have dealt with. Their customer support on my end have always been second to none. They have always been upfront and honest, they don't bullshit and tell you something that you want to hear, they tell you what is happening and why it is happening.

Of all the times I have called I have always been taken care of right away and if no one was available at the time I always recieved a prompt call back. I was also given a regular call on the progress of what was going on without me ever even having to call them.

I have to say Ken and Todd have always been there for me.

The craftmanship of their product was second to none. I have nothing but good things to say about them.

I recently received my turbo kit from them for my RSX and all I have to say is that it was worth the wait (I knew going into this that it was going to take awhile because I worked with them through the R&D phase of the kit).

The end result was a really well put together kit at a great price. I would recomend them to anyone.

Here are a few pics of the kit that I recieved from them:






















Modified by archull at 1:12 AM 10/1/2007

 

First, I would like to thank Levi (Urban Indian) for notifing us of this problem in our kit. Although at first, I was skeptical of the misfitment, due to the fact that we have over 100 of these kits on the market without a single charge pipe issue...

With that being said, after speaking with Levi about his issues, I became a little concerned that the charge pipe really was the problem.
So, i went ahead and came in on Sunday to install the kit on our EG/Bseries chassis, to check fitment. Since I am not personally able to make each and every charge pipe, I wanted to check the fixture for fit. So, I made a HVS charge pipe, installed the HVS manifold, FMIC, and checked fitment with the GT3076R (Levi's turbo), T3/To4E, T3/60-1 and the current charge pipe did not fit with any of them.

This allows us the opportunity to revise the pipe so that future users won't have the same issue. In fact, Levi's new revised pipe will be back out on UPS Next Day Air along with his free upgrades/Tshirts for helping us to make a better product!


Thanks again,

Ken Peak





Modified by PeakBoost at 8:24 PM 10/1/2007

 

Awesome customer service

 

I have been helping Levi install this kit, and I must say since, Ken took over on the customer service, it has been Second to None.

I'm looking forward to putting this turbo on tomorrow, and doing some rippers in the snow... Ok so we are actually crossing our fingers that it doesn't snow tonight, as some of the surrounding area's have gotten snow already.

This setup will be run for this weekend for the last track event within 8hrs drive, and then the motor will be torn down and we will be building to take advantage of everything that the GT35R has to offer.

 

Ken is the fking man. Every company will have issues, but how they rectifiy it is how you should judge em.

Peakboost has been around for like what 5-6 years i think ken told me one time.

 

Just spoke to Levi about the situation and i must say good show Peak Boost that is good customer service I have recommended Peak boost to two people now that have gone ahead and purchased the kits and i will now continue to do so

 

To PeakBoost:
Despite being a bit hostile to you earlier (felt another h-t guy was going to get screwed) I would like to thank and commend you for taking such a leading command in fixing and revising your pipes.
Thanks for work. I will recommend you in the future

 

Brett, Matt and Levi, does that mean you guys are coming down this weekend?

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by gunslinger &raquo;</TD></TR><TR><TD CLASS="quote">
Awesome customer service</TD></TR></TABLE>

thats all im reading here...

 

sorry dave, alas we cannot. Its last race in ashcroft. The next Mission race though........ We are coming down to give u cheese burgers and fly paper.

Winter time its 4" turbo back all v-band, cage, head work. all your specialties. Dont you worry you will be seeing alot of mine and white tent matt's cars this winter

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Urban_Indian &raquo;</TD></TR><TR><TD CLASS="quote">sorry dave, alas we cannot. Its last race in ashcroft. The next Mission race though........ We are coming down to give u cheese burgers and fly paper.

Winter time its 4" turbo back all v-band, cage, head work. all your specialties. Dont you worry you will be seeing alot of mine and white tent matt's cars this winter</TD></TR></TABLE>

Flys are gone now cause its too flippin cold! I'm working all weekend at coca cola for the next two weekend, but if you guys can swing buy just let me know when I'll get back to the shop in the evenings.

Nice!! You want a cage and stuff now too? Can't wait to turn yours and white tent matts cars into rippin street rides.

 

Apparently......

you need a cage to run 10's.......

 

i dont know exactly what to tell you on the missing parts, but as far as fitment (i have the exact same kit) this is hard to explain but hang with me...
on the bottom of your core support the rail that goes across the front is hollow? ok i cut the front half of mine off, not safe i know, but if you want it to work thats the way i got mine to work,.
by cutting the front half off when you remount your intercooler it sits back another 1.5 inches or more giving fitment on the piping a little more room.
took me forever to figure this out but thats the only way to get my kit to mount right sorry if thats not what you wanted to hear

 

1sick4dr.

Problem has been resolved, please read the whole thread next time

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by PeakBoost &raquo;</TD></TR><TR><TD CLASS="quote">First, I would like to thank Levi (Urban Indian) for notifing us of this problem in our kit. Although at first, I was skeptical of the misfitment, due to the fact that we have over 100 of these kits on the market without a single charge pipe issue...

With that being said, after speaking with Levi about his issues, I became a little concerned that the charge pipe really was the problem.
So, i went ahead and came in on Sunday to install the kit on our EG/Bseries chassis, to check fitment. Since I am not personally able to make each and every charge pipe, I wanted to check the fixture for fit. So, I made a HVS charge pipe, installed the HVS manifold, FMIC, and checked fitment with the GT3076R (Levi's turbo), T3/To4E, T3/60-1 and the current charge pipe did not fit with any of them.

This allows us the opportunity to revise the pipe so that future users won't have the same issue. In fact, Levi's new revised pipe will be back out on UPS Next Day Air along with his free upgrades/Tshirts for helping us to make a better product!


Thanks again,

Ken Peak

Modified by PeakBoost at 8:24 PM 10/1/2007</TD></TR></TABLE>


is my charge pipe gonna have fitment problem??i just got my kit today and still waiting on the charge pipe....

 

Any issue's that i've ever had with Peakboost products were always taken care of. **** happens, it just does. But Ken and Todd are always up for making the situation better any way that they can.

 

i just put my kit on.....fits great. only problem was the kit was 1 silicone coupling short. picked one up for 7 bucks, no biggie.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by PeakBoost &raquo;</TD></TR><TR><TD CLASS="quote">First, I would like to thank Levi (Urban Indian) for notifing us of this problem in our kit. Although at first, I was skeptical of the misfitment, due to the fact that we have over 100 of these kits on the market without a single charge pipe issue...

With that being said, after speaking with Levi about his issues, I became a little concerned that the charge pipe really was the problem.
So, i went ahead and came in on Sunday to install the kit on our EG/Bseries chassis, to check fitment. Since I am not personally able to make each and every charge pipe, I wanted to check the fixture for fit. So, I made a HVS charge pipe, installed the HVS manifold, FMIC, and checked fitment with the GT3076R (Levi's turbo), T3/To4E, T3/60-1 and the current charge pipe did not fit with any of them.

This allows us the opportunity to revise the pipe so that future users won't have the same issue. In fact, Levi's new revised pipe will be back out on UPS Next Day Air along with his free upgrades/Tshirts for helping us to make a better product!


Thanks again,

Ken Peak

Modified by PeakBoost at 8:24 PM 10/1/2007</TD></TR></TABLE>

Despite all the Bullshit that went on with AFI and the rumor that apparently peakboost having a hand in them getting banned, this right here is seriously how a business should be run. He didn't run from the problem and admitted that the piping was faulty and got it taken care of.

Seriously, mad props to Peakboost on this one!