forevermemorabl

I took my 1996 Honda Odyssey into American Tire Depot for "4" brand new tires and a complete alignment done on the entire car. As soon as I left and went over a speed bump, my car bottom out really bad. It was a crunch, crunch noise, as if my wheels were hitting the wheel well. It sounded really bad. I have own the car for 3 years and it has never done that once...never, never, never. I took the car back the next day, explained the situation and an employee went along with me for a ride in my vehicle. I went over a speed bump gradually and the noise and crunch was very evident. Then, I went over a second speed bump slower...very slow, and the same crunch noise. As the van goes over the speed bump it raises some and than comes crashing down. It sounds really bad and does not look good.

Of course, the employee had the same assessment as anyone with a great brain would have...struts are bad. But I tell you, that I never had the problem before I took my car in and now it exists. Manager denies any wrong doing or intentional doing. I told him that I didn't believe in intentional harm to my car, but accidents do happen.

Manager wants to put two new struts and strut mounts on the front of my car for $475 (all parts and labor). I say forget that, because I don't trust this place any more.

Is it possible for struts to be destroyed in tire replacement via change, car lift, car alignment?

DELuth

Anything is possible, but it is highly unlikely they did anything to damage the shocks doing tires and an alignment.

Older Hondas can have issues after being on a lift. The shocks (no struts on a '96) will lock up and be very stiff. 1st gen CRVs are the worst about doing that. You can usually drive it around on big bumps and eventually the shocks settle back in. If not, you will need new shocks.

lostforawhile

look for any fluid leaking, there were some shady shops who drilled very small holes in the shocks to make the gas and fluid leak out, then sold the same customer new shocks