Factory Service Bulletin for Rear Control Arms
#101
Re: Factory Service Bulletin for Rear Control Arms
This is not the first issue that Honda has regarding the Civic. I am sure many of you are aware of the engine block crack issue too. I ran in to that issue driving home one day. As I live almost 100 miles from work I decided to stop at the Honda near work. Before taking it in I checked the oil, checks for fluids on the ground and did visual inspection to ensure the car was drivable. (At the time I had no idea what was wrong with the car just that it was making alot of noise.)
The dealer asked me when I last changed my oil. I told them it was about 7000 miles ago. Proof? No I did it myself. Sorry, no oil in car. I told them they were full of crap and talked to the "tech". He proceeded to show me a can with about 1/2 quart of oil in it and told me it was what was from my car. BS. Oil was full when I checked, no blue cloud as I drove and no increase in temp.
Another dealer then notified me about the engine block problems for cars in AZ, CA and TX.
Now this. I have already paid for three sets of tires and new struts. Really?
Hey you Honda employees: Your cars are not as good as they used to be. Your overall service and your willingness to back your vehicles sucks. I would put Honda on par with Ford (whom, due to customer service and support issues I refuse to buy from any more).
Brass tacks: I don't care what your legal obligations are, people go to you because they trust you. I trusted you. No more. You are no better than any of the Big Three and have ensured that your reputation, which was once well-regarded, is now tarnished. If you guys eff up on something own it and fix it. In this economy we cannot, nor do we want to, continue to pay for your poor service and manufacture. Don't chide people with legitimate issues about their failures to properly maintain their vehicles when the subject is YOUR companies failure to provide safe and economically viable vehicles.
I payed money I could have used to pay other bills on tires and struts because YOU GUYS EFFED up. And you refuse to reimburse? Really? How...utterly conceited. Your problems became ours due to poor workmanship.
I won't even talk about the fingernail polish you call paint/clear coat.
Toyota? Really? After the professional and humble way they handled/are handling the sudden acceleration issue?
Toyota and Honda are making Yugo look like world beaters now.
The dealer asked me when I last changed my oil. I told them it was about 7000 miles ago. Proof? No I did it myself. Sorry, no oil in car. I told them they were full of crap and talked to the "tech". He proceeded to show me a can with about 1/2 quart of oil in it and told me it was what was from my car. BS. Oil was full when I checked, no blue cloud as I drove and no increase in temp.
Another dealer then notified me about the engine block problems for cars in AZ, CA and TX.
Now this. I have already paid for three sets of tires and new struts. Really?
Hey you Honda employees: Your cars are not as good as they used to be. Your overall service and your willingness to back your vehicles sucks. I would put Honda on par with Ford (whom, due to customer service and support issues I refuse to buy from any more).
Brass tacks: I don't care what your legal obligations are, people go to you because they trust you. I trusted you. No more. You are no better than any of the Big Three and have ensured that your reputation, which was once well-regarded, is now tarnished. If you guys eff up on something own it and fix it. In this economy we cannot, nor do we want to, continue to pay for your poor service and manufacture. Don't chide people with legitimate issues about their failures to properly maintain their vehicles when the subject is YOUR companies failure to provide safe and economically viable vehicles.
I payed money I could have used to pay other bills on tires and struts because YOU GUYS EFFED up. And you refuse to reimburse? Really? How...utterly conceited. Your problems became ours due to poor workmanship.
I won't even talk about the fingernail polish you call paint/clear coat.
Toyota? Really? After the professional and humble way they handled/are handling the sudden acceleration issue?
Toyota and Honda are making Yugo look like world beaters now.
#102
Re: Factory Service Bulletin for Rear Control Arms
This is not the first issue that Honda has regarding the Civic. I am sure many of you are aware of the engine block crack issue too. I ran in to that issue driving home one day. As I live almost 100 miles from work I decided to stop at the Honda near work. Before taking it in I checked the oil, checks for fluids on the ground and did visual inspection to ensure the car was drivable. (At the time I had no idea what was wrong with the car just that it was making alot of noise.)
The dealer asked me when I last changed my oil. I told them it was about 7000 miles ago. Proof? No I did it myself. Sorry, no oil in car. I told them they were full of crap and talked to the "tech". He proceeded to show me a can with about 1/2 quart of oil in it and told me it was what was from my car. BS. Oil was full when I checked, no blue cloud as I drove and no increase in temp.
Another dealer then notified me about the engine block problems for cars in AZ, CA and TX.
Now this. I have already paid for three sets of tires and new struts. Really?
Hey you Honda employees: Your cars are not as good as they used to be. Your overall service and your willingness to back your vehicles sucks. I would put Honda on par with Ford (whom, due to customer service and support issues I refuse to buy from any more).
Brass tacks: I don't care what your legal obligations are, people go to you because they trust you. I trusted you. No more. You are no better than any of the Big Three and have ensured that your reputation, which was once well-regarded, is now tarnished. If you guys eff up on something own it and fix it. In this economy we cannot, nor do we want to, continue to pay for your poor service and manufacture. Don't chide people with legitimate issues about their failures to properly maintain their vehicles when the subject is YOUR companies failure to provide safe and economically viable vehicles.
I payed money I could have used to pay other bills on tires and struts because YOU GUYS EFFED up. And you refuse to reimburse? Really? How...utterly conceited. Your problems became ours due to poor workmanship.
I won't even talk about the fingernail polish you call paint/clear coat.
Toyota? Really? After the professional and humble way they handled/are handling the sudden acceleration issue?
Toyota and Honda are making Yugo look like world beaters now.
The dealer asked me when I last changed my oil. I told them it was about 7000 miles ago. Proof? No I did it myself. Sorry, no oil in car. I told them they were full of crap and talked to the "tech". He proceeded to show me a can with about 1/2 quart of oil in it and told me it was what was from my car. BS. Oil was full when I checked, no blue cloud as I drove and no increase in temp.
Another dealer then notified me about the engine block problems for cars in AZ, CA and TX.
Now this. I have already paid for three sets of tires and new struts. Really?
Hey you Honda employees: Your cars are not as good as they used to be. Your overall service and your willingness to back your vehicles sucks. I would put Honda on par with Ford (whom, due to customer service and support issues I refuse to buy from any more).
Brass tacks: I don't care what your legal obligations are, people go to you because they trust you. I trusted you. No more. You are no better than any of the Big Three and have ensured that your reputation, which was once well-regarded, is now tarnished. If you guys eff up on something own it and fix it. In this economy we cannot, nor do we want to, continue to pay for your poor service and manufacture. Don't chide people with legitimate issues about their failures to properly maintain their vehicles when the subject is YOUR companies failure to provide safe and economically viable vehicles.
I payed money I could have used to pay other bills on tires and struts because YOU GUYS EFFED up. And you refuse to reimburse? Really? How...utterly conceited. Your problems became ours due to poor workmanship.
I won't even talk about the fingernail polish you call paint/clear coat.
Toyota? Really? After the professional and humble way they handled/are handling the sudden acceleration issue?
Toyota and Honda are making Yugo look like world beaters now.
Honda no longer builds quality products and worse yet, they don't stand behind them even when they clearly come defective from the factory.
I tell every friend/ co-worker ect. about how much I hate my civic and will never buy another honda again in my lifetime. Honda's lack of support for their customers products will cost them dearly $$$$ in the long run. I must have told over a thousand people who said they will never buy another honda/ or a honda after hearing that. You figure if honda made only 10k profit per car, and only 1/3 of the people I told who were planning to buy a honda didn't, that would be $3,330,000 in profit that honda just lost because they didn't want to fix their rear defective control arms on my car.
Even if we can't make honda fix these crappy cars they sold us, we can sure hit them in the pocketbooks by telling our friends, family, co-workers ect about all of the problems that our cars came with from the factory.
#103
Re: Factory Service Bulletin for Rear Control Arms
the upper control arms are to short and cause tire wear to the point were theyy are dangerous i bought my civic for the honda name.... never again POS
#104
Re: Factory Service Bulletin for Rear Control Arms
I have a 2007 civic with 60,000 miles. I just found out about the tsb about rear control arms after I found that the tires I had replaced 20,000 miles ago are unevenly worn and there is a roaring and vibration in the rear. Will or should honda replace the control arms with this mileage? Also, does anyone know the phone number to contact honda directly about this problem to get them to pay for it? Thanks.
#105
Re: Factory Service Bulletin for Rear Control Arms
I have a 2008 Hybrid that must have been produced in Feb 08 as my warranty ended Feb 2011. I have seen that many with 08's are still having this problem is the work being warrantied?
As for the whole Dunlop tire issue everyone is talking about. I am told by a tire company that this Dunlop tire is rated at a 28,000 mile tire, pretty pathetic. I just put Continental Ecoplus tires on my car as recommended by Tirerack.com (where your dealer gets their tires) and is an 80,000 mile tire.
I just experienced the whole cupping issue starting around 18-19k miles and replaced tires at 22k miles. I also was told by the tire company that the factory control arms do not have enough adjustment in them.
I called the dealer last week and they didn't know anything about any control arm issue with Civic's, I will print the bulletin out and see if I can get anywhere with them, thanks
As for the whole Dunlop tire issue everyone is talking about. I am told by a tire company that this Dunlop tire is rated at a 28,000 mile tire, pretty pathetic. I just put Continental Ecoplus tires on my car as recommended by Tirerack.com (where your dealer gets their tires) and is an 80,000 mile tire.
I just experienced the whole cupping issue starting around 18-19k miles and replaced tires at 22k miles. I also was told by the tire company that the factory control arms do not have enough adjustment in them.
I called the dealer last week and they didn't know anything about any control arm issue with Civic's, I will print the bulletin out and see if I can get anywhere with them, thanks
#106
Re: Factory Service Bulletin for Rear Control Arms
let us know what happens.. i just came from the dealership and they want to charge me $347 to change it plus Alignment (about $80 more)
#107
Re: Factory Service Bulletin for Rear Control Arms
i think its funny how everyone thinks that its someone elses job to take responsibiltiy for their car, and how people are saying it is unsafe and life threatening. i work at honda and of the many hundred i have seen i would say only probably 1 or 2 were so badly cupped that they were a saftey issue. and this isnt the first honda to ever have a tire issue like this alot of hondas will cup tires if you do not rotate properly, which im guessing most of the people complaining didnt. i have seen plenty of the cars that needed the arms have very minimal cupping because the owners took care of the car properly, and as far as rotating ever 10k i dont know anyone who minder system has gone over 8k, most of the time it is 5-7k. and stock tires are known to wear out very fast because the car manufatures ( not jsut honda) put a very soft tire on to make the ride comfortable so people will buy the car, also there is alot more to think about than just that tires have speed ratings and treadwear, and you shouldnt just put the cheapest tire on your car, alot of people want to act like they know exactly what they are talking about but have no idea how intricate suspension design and tire choicce really is,
#108
Re: Factory Service Bulletin for Rear Control Arms
Dealer quoted me about $310 to fix control arms plus another $60 for alignment. Honda is suppose to call tomorrow after I have already talked to a "case manager".
#109
Re: Factory Service Bulletin for Rear Control Arms
I just bought an 07 4-door Si. Had really crazy wear on the rear tires and thought there was a camber kit on it... odd. Alignment from a tuner fixed that right up, though. I'll mention it when I take it in for the TSB on the Master Cylinder... and the visor. Holy crap. I had better build quality on my SVT Focus.
#110
Re: Factory Service Bulletin for Rear Control Arms
Update : Honda Corporate and the Dealer made me an offer to do repairs for $230 so they are deducting around $140 off original quote. I told them that offer was not good enough since they admit they put a faulty part on at the factory and they want me to pay for replacement. Anybody have any suggestions?
#111
Re: Factory Service Bulletin for Rear Control Arms
Update : Honda Corporate and the Dealer made me an offer to do repairs for $230 so they are deducting around $140 off original quote. I told them that offer was not good enough since they admit they put a faulty part on at the factory and they want me to pay for replacement. Anybody have any suggestions?
I have had my 06 LX Sedan for 5 years, didn't really notice the LCA problem until about a month ago. with over 114k miles on the car I was outside of the extended warranty. I said eff it and bought a Ingall's Camber Kit and installed it last weekend. After my alignment everything seems fine now (Along with buying a pair of tires to replace the unevenly worn rear tires).
#112
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Re: Factory Service Bulletin for Rear Control Arms
Why have I not read anything about a class action suit? I received notice not too long ago about the visor settlement. I'm going to contact those law firms and see what is involved.
I have always done my own car maintenance and repairs. That is until I bought my 06 Civic brand new (the first time I've ever done that). I have taken it to the dealer religiously and last time I was there they told me I need the LCA replacement at over 400 clams. This is just crazy. Like most of you, we bought this Honda so the wife would have reliable transportation. What a joke. I should have bought a Hyundai (or a Dodge!).
I have always done my own car maintenance and repairs. That is until I bought my 06 Civic brand new (the first time I've ever done that). I have taken it to the dealer religiously and last time I was there they told me I need the LCA replacement at over 400 clams. This is just crazy. Like most of you, we bought this Honda so the wife would have reliable transportation. What a joke. I should have bought a Hyundai (or a Dodge!).
#113
Re: Factory Service Bulletin for Rear Control Arms
If your car is under warranty/extended warranty, then you shouldn't pay a dime, but if it's out of warranty/extended warranty, just man up and pay outta pocket?
I have had my 06 LX Sedan for 5 years, didn't really notice the LCA problem until about a month ago. with over 114k miles on the car I was outside of the extended warranty. I said eff it and bought a Ingall's Camber Kit and installed it last weekend. After my alignment everything seems fine now (Along with buying a pair of tires to replace the unevenly worn rear tires).
I have had my 06 LX Sedan for 5 years, didn't really notice the LCA problem until about a month ago. with over 114k miles on the car I was outside of the extended warranty. I said eff it and bought a Ingall's Camber Kit and installed it last weekend. After my alignment everything seems fine now (Along with buying a pair of tires to replace the unevenly worn rear tires).
#114
Re: Factory Service Bulletin for Rear Control Arms
My 2006 Civic was just diagnosed with the control arm issue as well. My wife purchased the car new with an after market warranty from Honda. The car has 85,000 miles on it. I was hearing what I thought was a failing rear bearing when driving at speeds over 35mph. I took it to Honda expecting them to replace the bearing as there is a recall on the issue.
Honda called and said it is the rear control arm: it would cost something like $400 plus the cost of new tires. The TSB out by Honda explains that the control arm was created with a design flaw, but Honda refuses to recall it... why should they fix something that is their fault???
Anyway, the BS extended warranty my wife bought would not cover the cost because they blamed Honda's design flaw and said the part is not broken. So, naturally the dealer tried to spin it as a warranty problem and the warranty company spun it to Honda.
So let's see, a casting problem on the engine block, control arm flaws, visor design flaws... this is the 6th Honda I have bought: I also own a Honda lawnmower and powerwasher.
Looks like I will be trading the Civic in for another make that A. is reliable and B. will back their product when they produce a POS.
It was a good run Honda!
Honda called and said it is the rear control arm: it would cost something like $400 plus the cost of new tires. The TSB out by Honda explains that the control arm was created with a design flaw, but Honda refuses to recall it... why should they fix something that is their fault???
Anyway, the BS extended warranty my wife bought would not cover the cost because they blamed Honda's design flaw and said the part is not broken. So, naturally the dealer tried to spin it as a warranty problem and the warranty company spun it to Honda.
So let's see, a casting problem on the engine block, control arm flaws, visor design flaws... this is the 6th Honda I have bought: I also own a Honda lawnmower and powerwasher.
Looks like I will be trading the Civic in for another make that A. is reliable and B. will back their product when they produce a POS.
It was a good run Honda!
#115
Honda-Tech Member
Re: Factory Service Bulletin for Rear Control Arms
has anyone had this problem on a 2011 civic? mine is at ~26k miles and the left rear tire is pretty much trashed, the other 3 are in decent shape.
#116
Re: Factory Service Bulletin for Rear Control Arms
Purchased car from Honda dealership in May 2008, Honda service bulletin regarding problem was issued in February 2008. Therefore, the dealership knew of the problem, but did not fix it or inform me prior to purchasing vehicle. At 42k miles in July 2010, I replaced the tires at NTB due to vibration in car & excessive sliding on wet roads. (I thought issues were related only to bad tires.) Now, 30k miles and a little over a year later, I am experiencing the same problems. Vibration, Tire cupping, etc. After investigating the problem online, I feel like I have been scammed by Honda.
#117
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Re: Factory Service Bulletin for Rear Control Arms
the 07 Si runs more rear negative camber than the other model civics, leading me to believe that it has a different pn rear upper control arm[i have no access the pn's to confirm] you people that think honda is conspiring against Si owners should rethink that .My 07 Si runs 1-1/2degree neg on the rear,have had no tire cupping/inside edge wear issues. Probably why the Si is not included in the tsb is because it came with a different[correct] rear upper control arm. i just got 20k on a set of general summer tires which took some spirited use.
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