Ordered a moly roll cage from them for my new crx since no one in my local area could do it. Very nice people to deal with. Sent out the cage on a tuesday in three boxes. Friday, 2 of three showed up, one of which had the end missing. The final hoop showed up the following monday. I was still missing the plates. Called Ken's and spoke to both kerry and joan at different times, both were very helpful, and I got my new plates today(three days after calling them to let them know they were missing). So a big to Ken's, great product, great customer service. And a big to the ignorant *** fedex guy that screwed my stuff up.
thanks,
Jared

 

Man, doesnt Fedex (ground) suck? Last week we received 3 of 4 tire/wheels for a customer who was going out of town. The fedex guy said oh it should get here in a day or two. WTF. I dont need it in a day or two.

 

i recieve 5-10 fed-ex's a day at work and they definately have issues with their handling/losing/damage of boxes, ups

 

KKC is no joke. Awesome work.

 

They could definitely improve their service by using UPS or a dependable carrier. They do too good of work to have it f'ed up by the shipping company.

 

sorry for off topic: but the reason for Fed EX by many companies is that the prce for larger items are generally cheaper through Fed Ex compared to UPS. but UPS service is way better.

 

I have purchased 2 Ken's products in the past few months and had nothing but good experiences. Ken and Kerry are very good people.

 

interestingly, when they sent me my new plates, they came via UPS.

 

Thanks for the we always keep quality and customer service the best we can

 

Ken's did my chassis work

 

I guess if you're buying big items, you get the immediate response and service.. I'm still waiting for bushings for my Orangez wheels. Guess it's not worth shipping all the way to Canada.

 

Kens and kerry these guys called me to tell me exactly when the stuff was leaving thier place. Im looking forward toa great season with my car running thier stuff.