I've been a customer from there since 2000 and I've been loyal to them. But I can't stand it anymore. All they do is give you the run around. Since I was going to have them build my block, I was going to have them take it to Golden Eagle to have it sleeved. Brian said it would be 2 weeks for the sleeving to be done. I've waited patiently for months. I didn't get mad because I changed my mind and didn't want to have the block built anymore. So I've been recently trying to call him to get my block back but he is avoiding my phone calls. I know for sure he is aboiding my calls because I called prospeed with different phones and he would always pick up, just not my phone calls. I am very disappointed in this kind of service for a long time customer like me. So think twice before you go to prospeed

 

sucks to hear.

Good luck w/ the block situation

 

sorry to bring back a old thread...but I recently did business with PROSPEED and they SUCK bad!!! it's been 3 months now...everytime i get a hold of brian it's another excuse...I lost your address, i shipped it yesterday, the shipment got lost, oh yeah, we had to redo that, etc...

 

That's why I go to Autolink, a reputable shop!

 

wow, very surprising to hear you had problems with them Vu. I personally never had anything major done by them, but everytime I had something done Brian helped me out fine. Good luck to you and the other guy who said he had issues.

 

I already got my stuff resolved, so its cool now. I like the work he does, just sometimes lags a lot.

 

i know a place like that called Engineuity .....

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Al Bundy &raquo;</TD></TR><TR><TD CLASS="quote">I've been a customer from there since 2000 and I've been loyal to them. But I can't stand it anymore. All they do is give you the run around. Since I was going to have them build my block, I was going to have them take it to Golden Eagle to have it sleeved. Brian said it would be 2 weeks for the sleeving to be done. I've waited patiently for months. I didn't get mad because I changed my mind and didn't want to have the block built anymore. So I've been recently trying to call him to get my block back but he is avoiding my phone calls. I know for sure he is aboiding my calls because I called prospeed with different phones and he would always pick up, just not my phone calls. I am very disappointed in this kind of service for a long time customer like me. So think twice before you go to prospeed </TD></TR></TABLE>

yeah, he is doing the exact same thing to my friends neighbor who is building a block through him.. keeps getting the run around and all kinds of BS... its been like more than 3 months now..

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Al Bundy &raquo;</TD></TR><TR><TD CLASS="quote">I already got my stuff resolved, so its cool now. I like the work he does, just sometimes lags a lot.</TD></TR></TABLE>

what people in the import scene always forgets is that once a business gives bad service and somehow manages to provide you with product needs you as a customer feel better and forget the bad business you had to deal with. i wish that more people realize that you can avoid this by reporting these businesses to the better business bureau. the more negative reports a buisness has from the bbb the less customers and soon their own attitudes change.

this is why there are a million shops out there. you have the option to choose the best to do the work for your hard earned money.

 

yeah im bringing this post back from the dead because brian has my deposit from about 1.4 years ago, he has avoided me and given me the run around for that long. shortly i will take legal action against him if he doesnt set things straight. i just wanted to let others know that he doesnt care about customer service. he has told me for weeks that my items shipped or that he forgot to ship them, there alot of excuses. he just doenst care anymore, at least about my situation, he already took and spent my deposit a year ago. Im not going to let this guy continue doing buisness without people knowing how he is.

 

bump this to the top, i want people to read this, and later ill put it in general discussion

 

are u guys talking about prospeed in anahiem?

good thing i read this...i was gonna socket my ECU with them.

 

Dam that sucks.

 

KillaB-: Wow, thats insane to have gone on that long. But if you're in Corona, why didn't you just go pick up the stuff? (or was it coming from somewhere farther?)

 

Sucks to hear

 

damn.. how much was the deposit?

 

the deposit was only 300 but hey money is money, and brian from prospeed contacted me and will resolve this by the end of the week, and about the ecu socketing, im not saying he does poor work, he just takes much longer than normal ordering and following up on things. IF you can do same day ecu socketing go right ahead, its not his skill that i have complaints about its his customer service

 

$300 is a lot of money.. hope everything gets worked out

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by SHystrdyGSRtdy &raquo;</TD></TR><TR><TD CLASS="quote">$300 is a lot of money.. hope everything gets worked out </TD></TR></TABLE>

Keep us updated

Prospeed has treated me good in previous years. I just been doing things more on my own now, so I haven't used his services.

 

i keep trying to take my car to him but ne never answer the damn phone. already the bad customer starts!!!