my bro order a tsudo exhaust kit from modacrap and two months later they said that the exhaust has been back ordered... that suck ***...

 

 

have u ever been in the store it's not 1/2 bad they only way to get good prices there, if u know the poeple working there, to get the good deal, mostly eveything else is a bit overpriced for my taste.

 

I bought some stuff from them before, and heard the same excuses. Their customer service sucks!

 

i bought an aem Cold Air for my old eclipse and i had that thing in like 4 days. I guess it all depends. but that was like a year ago so who knows.

 

I ordered some DC strut bars for my 97ex about 4 years ago. I had no problems.

 

i just cancelled an order from them... customer service was good

 

I bought a progress sway bar and koni's from them, but picked them up personally. Good customer service from my point of view.

 

Sounds like they are quick when they have the product in stock. I don't know about other vendors, but a lot of times, if the product is out of stock, it is all in the hands of the distributor...
which is too bad though, because it's the retail location that gets the blame. Also, with a company like modacar, although large, I'm guessing their in-stock parts is on the light side... which wouldn't surprise me.. overhead kills companies. (well, sounds like poor customer service too).

 

Did you ASK them before hand if they had the exhaust in stock? You have to do that.

I have ordered two full cat back systems from them.

One of them also came incomplete (was missing a pipe) and they payed for shipping it back to them, and replaced it.

I would continue to buy things from them, but I always make sure it's in stock first. But to tell you the truth, theres not alot of parts I want on their site anyways..

 

when a product is on back order it is the distributors fault not the store....what most people don't understand(unless you work at/own a shop) is that 50% percent of the companies making or distributing parts in this industry are flaky as hell. They tell you that products are and will be available and a shop commits to marketing their product. Then without any notice they either quit production or put items on backorder(without telling you exactly when the parts will be available again or lying and telling you a time and not delivering) at don't notify the shops until they have an order. So in the end the shop gets fucked by having upset customers(posting their stories on all the forum boards) and the customer gets fucked by not getting the parts they had been waiting for. This is just my opinion....I"ve dealt with many shops and Modacar has been pretty good to me..

 

They shipped my stuff right awaay and I received it a week later. They pretty good. No bad comments yet for me.

 

Modacar is great i bought alot of stuff from them. it took them 2 days to have my Nos Kit to me. plus i get 25% off.

 

friend bought a toda flywheel from em. it was backordered, but he had it in like 2 weeks.

decent customer service, nothing incredible.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by shortys_ek9 &raquo;</TD></TR><TR><TD CLASS="quote"> my bro order a tsudo exhaust kit from modacrap and two months later they said that the exhaust has been back ordered... that suck ***... </TD></TR></TABLE>

Because a part is back ordered, you say they suck? WTF dude? Parts get back ordered all the time. Thats life.

I've purchased many parts from them. No problems ever. Great customer service too.

Don't bitch at a shop/store for not having a product/parts....bitch at the vendor, Tsudo in your case, for not having the supply for the demand. And the exhaust you're wanting is only in high demand cause it's hella cheap.

 

They suck. I bought "real" JDM Vision corners, they sold me fakes. I was able to return them but it took a long time. They suck.

 

i never had any problems with them. i have order a few things from them.

 

i agree..they suck hella good..never going to order from them again..

 

modacar is good , ive had nothing but good service from them and i like the guys that work there , just cause you order an exhaust thats backordered and you dont ask them first doesnt mean they suck , YOU just didnt do your homework

 

oh i did..ask them if they had and they were llike yeah..2 days later called for tracking# and they said they had to back or which will take 2weeks to 1 month...which ended up taking 1 1/2 months..so i said F@#K it..