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Autozone ITR Rear Rotors Part # fixed by Autozone

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Old Dec 5, 2002 | 07:14 AM
  #1  
rs's Avatar
rs
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From: Tampa, FL, USA
Default Autozone ITR Rear Rotors Part # fixed by Autozone

Since peolpe keep getting the wrong ITR rear rotor from Autozone I sent them an email and they are fixing the problem. I gave them a link to Honda-Tech to straigten out their problem.

EMAIL MESSAGE:

Hello Adam !
I have been charged with investigating your information and have verified that it is correct.. Thanks to you and your information 3 data entry errors have been indentified and corrected ( Aimco,Beck Arnley and Raybestos brands were incorrect ). Therefore reducing future inconvienences to our customers.You should see the correction in our web and store catalogs in approximately 10 to 14 days. However I'm sorry to say none of our brake part vendors currently supply a rear rotor for your Integra Type-R

Thanks for the feedback.
Rick Johnson
Coordinator, Research Resource, Customer Satisfaction
AutoZone Merchandising Content Team
Dept. 9012 - Electronic Catalog
P.O. Box 2198
Memphis, TN. 38101-2198
Phone: (901) 495-7521
Fax: (901) 495-8309
e-mail: rick.johnson@autozone.com

'Relentlessly Creating The Most Exciting Zone For Vehicle Solutions!'

Dennis Johnson
To: Bill Lipsey/Merchandising/AUTOZONE@AUTOZONE
12/03/2002 02:47 cc: Rick Johnson/Merchandising/AUTOZONE@AUTOZONE
PM Subject: Wrong parts under car



DJ
----- Forwarded by Dennis Johnson/Merchandising/AUTOZONE on 12/03/2002 02:46 PM -----


From: "Adam Paternostro" <adampaternostro@hotmail.com>
To: <customer.service@autozone.com>
cc:
Subject: Wrong parts under car
12/03/2002 02:31 PM

Just to let you know you have the Rear Rotors for a non-Type-R Integra
listed under the Type R.

I have a 2000 Acura Integra Type R and when I went to your store to pick
up the rear rotors they were the wrongs ones. Type R's have a 5 bolt
pattern and the ones in your store had a 4 bolt pattern. I believe that
these are for an Acura Integra GSR/LS/RS/etc? not a Type R. When we
looked up rotors for a non-Type R you had nothing (which seems odd since
this a more popular car).

Here are some more comments with part numbers:
https://honda-tech.com/zerothread?id=348029
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Old Dec 5, 2002 | 07:17 AM
  #2  
yoshi234's Avatar
I shoot brides
 
Joined: Jan 2000
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From: Catalina Island
Default Re: Autozone ITR Rear Rotors Part # fixed by Autozone (rs)

good work
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Old Dec 5, 2002 | 07:18 AM
  #3  
Chris N's Avatar
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Default Re: Autozone ITR Rear Rotors Part # fixed by Autozone (yoshi234)

Wow, most excellent. Good work!
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Old Dec 5, 2002 | 07:21 AM
  #4  
sackdz's Avatar
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From: Hockeytown, MI
Default Re: Autozone ITR Rear Rotors Part # fixed by Autozone (Chris N)

I wonder how they feel about some peoples' utilization of their lifetime warranty?
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Old Dec 5, 2002 | 07:27 AM
  #5  
Willard's Avatar
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From: Charlotte
Default Re: Autozone ITR Rear Rotors Part # fixed by Autozone (sackdz)

I wonder how they feel about some peoples' utilization of their lifetime warranty?


they may find me..
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Old Dec 5, 2002 | 07:32 AM
  #6  
Reid's Avatar
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From: Yokohama, Japan
Default Re: Autozone ITR Rear Rotors Part # fixed by Autozone (sackdz)

We don't have Autozones.
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Old Dec 5, 2002 | 07:35 AM
  #7  
REDNECK TYPE-R's Avatar
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From: DEEP IN THE HEART OF TEXAS AND COLORADO
Default Re: Autozone ITR Rear Rotors Part # fixed by Autozone (sackdz)

I wonder how they feel about some peoples' utilization of their lifetime warranty?
YEAH I KNOW......HMMMM WONDER IF THAT WAS A GOOD IDEA??
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Old Dec 5, 2002 | 08:01 AM
  #8  
ITR#00-1077's Avatar
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From: Central Cali, CA, USA
Default Re: Autozone ITR Rear Rotors Part # fixed by Autozone (rs)

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Old Dec 8, 2002 | 08:56 AM
  #9  
BERT-O's Avatar
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From: FL, USA
Default Re: Autozone ITR Rear Rotors Part # fixed by Autozone (Reid)



We don't have Autozones.
Kinda like Pep-Boys. In some ways if not others.
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