Autozone ITR Rear Rotors Part # fixed by Autozone
Since peolpe keep getting the wrong ITR rear rotor from Autozone I sent them an email and they are fixing the problem. I gave them a link to Honda-Tech to straigten out their problem.
EMAIL MESSAGE:
Hello Adam !
I have been charged with investigating your information and have verified that it is correct.. Thanks to you and your information 3 data entry errors have been indentified and corrected ( Aimco,Beck Arnley and Raybestos brands were incorrect ). Therefore reducing future inconvienences to our customers.You should see the correction in our web and store catalogs in approximately 10 to 14 days. However I'm sorry to say none of our brake part vendors currently supply a rear rotor for your Integra Type-R
Thanks for the feedback.
Rick Johnson
Coordinator, Research Resource, Customer Satisfaction
AutoZone Merchandising Content Team
Dept. 9012 - Electronic Catalog
P.O. Box 2198
Memphis, TN. 38101-2198
Phone: (901) 495-7521
Fax: (901) 495-8309
e-mail: rick.johnson@autozone.com
'Relentlessly Creating The Most Exciting Zone For Vehicle Solutions!'
Dennis Johnson
To: Bill Lipsey/Merchandising/AUTOZONE@AUTOZONE
12/03/2002 02:47 cc: Rick Johnson/Merchandising/AUTOZONE@AUTOZONE
PM Subject: Wrong parts under car
DJ
----- Forwarded by Dennis Johnson/Merchandising/AUTOZONE on 12/03/2002 02:46 PM -----
From: "Adam Paternostro" <adampaternostro@hotmail.com>
To: <customer.service@autozone.com>
cc:
Subject: Wrong parts under car
12/03/2002 02:31 PM
Just to let you know you have the Rear Rotors for a non-Type-R Integra
listed under the Type R.
I have a 2000 Acura Integra Type R and when I went to your store to pick
up the rear rotors they were the wrongs ones. Type R's have a 5 bolt
pattern and the ones in your store had a 4 bolt pattern. I believe that
these are for an Acura Integra GSR/LS/RS/etc? not a Type R. When we
looked up rotors for a non-Type R you had nothing (which seems odd since
this a more popular car).
Here are some more comments with part numbers:
https://honda-tech.com/zerothread?id=348029
EMAIL MESSAGE:
Hello Adam !
I have been charged with investigating your information and have verified that it is correct.. Thanks to you and your information 3 data entry errors have been indentified and corrected ( Aimco,Beck Arnley and Raybestos brands were incorrect ). Therefore reducing future inconvienences to our customers.You should see the correction in our web and store catalogs in approximately 10 to 14 days. However I'm sorry to say none of our brake part vendors currently supply a rear rotor for your Integra Type-R
Thanks for the feedback.
Rick Johnson
Coordinator, Research Resource, Customer Satisfaction
AutoZone Merchandising Content Team
Dept. 9012 - Electronic Catalog
P.O. Box 2198
Memphis, TN. 38101-2198
Phone: (901) 495-7521
Fax: (901) 495-8309
e-mail: rick.johnson@autozone.com
'Relentlessly Creating The Most Exciting Zone For Vehicle Solutions!'
Dennis Johnson
To: Bill Lipsey/Merchandising/AUTOZONE@AUTOZONE
12/03/2002 02:47 cc: Rick Johnson/Merchandising/AUTOZONE@AUTOZONE
PM Subject: Wrong parts under car
DJ
----- Forwarded by Dennis Johnson/Merchandising/AUTOZONE on 12/03/2002 02:46 PM -----
From: "Adam Paternostro" <adampaternostro@hotmail.com>
To: <customer.service@autozone.com>
cc:
Subject: Wrong parts under car
12/03/2002 02:31 PM
Just to let you know you have the Rear Rotors for a non-Type-R Integra
listed under the Type R.
I have a 2000 Acura Integra Type R and when I went to your store to pick
up the rear rotors they were the wrongs ones. Type R's have a 5 bolt
pattern and the ones in your store had a 4 bolt pattern. I believe that
these are for an Acura Integra GSR/LS/RS/etc? not a Type R. When we
looked up rotors for a non-Type R you had nothing (which seems odd since
this a more popular car).
Here are some more comments with part numbers:
https://honda-tech.com/zerothread?id=348029
Honda-Tech Member
Joined: Oct 2002
Posts: 889
Likes: 0
From: DEEP IN THE HEART OF TEXAS AND COLORADO
I wonder how they feel about some peoples' utilization of their lifetime warranty?
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