Hot air outputting on the driver side, cold air on passenger. (AC)

Pulled the actuator out after testing it by toggling the climate control. Actuator was not moving. Applied 9v to the motor directly and the motor actuated. Metered the input pins on the cable connectors while toggling the climate control and no evident of voltage. Is there something I'm missing here? Could it still be a bad actuator? Didn't test the circuit board in the housing. I know there's fancy equipment to test the actuator and I could just buy am actuator to test it out, but wondering if anyone actually tested the actuator themselves and or if they have experience some other than the actuator being the problem. From what I know, there's no fuses in line with these doors as they draw little ampere.