RANT: About a shop in CA called Upgrade Engineering.... horror story

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Old Aug 27, 2002 | 08:06 PM
  #1  
shadowdawn's Avatar
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From: Somewhere, NJ, USA
Default RANT: About a shop in CA called Upgrade Engineering.... horror story

Well I placed an order for RC 440cc saturated injectors with clips the 2nd of this month.... was oringally told it would take a few days to ship out (Tim was the guy that took my order)... well a week passes and I haven't recieved anything. I keep calling them and days would go by where I could not get in touch with "Tim" since he's the only one that can help me with whats going on with my order...

I keep calling and find out they are going on vacation at the end of the week for a week.... needless to say I never got in touch with tim and left numerous messages and they said he would call back.... Well I never got a call back and had no idea if they shipped them or not... well after they get back from vacation 2 1/2 weeks later I try calling him ALL week and get in touch with him once, complain at this point wondering where the hell my injectors are and he says they shipped to the wrong address.... I smell bullshit and say well ship them NEXT DAY since you fucked everything up already and give him my address again (this was on last friday).. monday goes by NOTHING, call all day and can't get tim on the phone.... tuesday (today) goes by and still NOTHING and I still can't get tim on the phone..

Now I am fed up, waiting 25 days and still nothing can't even get this ******* on the phone to cancel my order. So I just called up my CC company and am having them reverse the payment and investigate them, in other words I'll have my money back in 4 days thankfully since they will have no proof or confirmation that anything was sent to me, because it wasn't..

For ANYONE in the cali area, or who are thinking about ordering from these ********* don't waste your time, they have the most HORRIBLE customer service I've EVER come across in my life.... Please don't use these people to buy your parts or tune/build your car cause apparently they do that also.... ok I'm done ranting, thank you.
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Old Aug 27, 2002 | 08:24 PM
  #2  
earl's Avatar
Honda-Tech Member
 
Joined: Jun 2001
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From: Irvine, CA, usa
Default Re: RANT: About a shop in CA called Upgrade Engineering.... horror story (shadowdawn)

What city are they in?
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Old Aug 27, 2002 | 08:26 PM
  #3  
shadowdawn's Avatar
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From: Somewhere, NJ, USA
Default Re: RANT: About a shop in CA called Upgrade Engineering.... horror story (earl)

No idea, they emailed me from honda-tech after I posted needing 440cc injectors.... their number is a 1-866 so I couldn't help you with a area code either
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Old Aug 27, 2002 | 08:37 PM
  #4  
ekb18c's Avatar
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From: nj
Default Re: RANT: About a shop in CA called Upgrade Engineering.... horror story (shadowdawn)

yikes! You should have just order them through me!
Well sorry to hear about your horror stories.
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Old Aug 30, 2002 | 01:08 PM
  #5  
All Motor EG's Avatar
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From: So Cal, Ca, USA
Default Re: RANT: About a shop in CA called Upgrade Engineering.... horror story (shadowdawn)

first off your a moron.....for you to even go on here and talk **** about them is totaly dumb.....they are very reliable...everyone needs a damn vacation you ****. this shop is one of the best around. they actualy do good work and have good prices....
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Old Aug 30, 2002 | 01:11 PM
  #6  
All Motor EG's Avatar
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Joined: Apr 2002
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From: So Cal, Ca, USA
Default Re: RANT: About a shop in CA called Upgrade Engineering.... horror story (All Motor EG)

one more thing.....honda tech seems to like them concidering that there add comes up when you open up honda tech.......look for there ad on the top of the pag. keep refreshing
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Old Aug 30, 2002 | 02:10 PM
  #7  
GraphiteAccord's Avatar
B*a*n*n*e*d
 
Joined: Aug 2001
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From: Todays date is, UK
Default Re: RANT: About a shop in CA called Upgrade Engineering.... horror story (All Motor EG)

your a very bright human being. when i grow up, i want to be JUST like you all motor eg.

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Old Aug 30, 2002 | 02:17 PM
  #8  
p0pk0rn's Avatar
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Joined: May 2002
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From: Mesa, AZ, USA
Default Re: RANT: About a shop in CA called Upgrade Engineering.... horror story (All Motor EG)

.....they are very reliable...
Well obviously not....
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