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Arai Customer Service

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Old Jun 11, 2009 | 03:37 PM
  #1  
Jasper_db1's Avatar
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Joined: Dec 2003
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From: Aliso Viejo, Ca, USA
Default Arai Customer Service

I broke the shield holder on one of my Corsairs and finally got around to ordering a replacement. I called a local shop and they said that the Edwards Valencia White was discontinued and they can't get the part. They offered a standard white replacement for $30.

I passed and called Arai directly. I told them I broke a tab on the shield reinstalling my visor and asked if they had model specific replacements which they did! I didn't mind paying the $30 + shipping.

If any of you have an Arai an need help with it, call 610-837-4210.
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Old Jun 11, 2009 | 03:55 PM
  #2  
marmaladedad's Avatar
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From: San Gabriel, CA
Default Re: Arai Customer Service

I'm surprised they didn't just send you one for free. Maybe Arai is suffering from the economic downturn too.
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Old Jun 11, 2009 | 07:27 PM
  #3  
sayanything's Avatar
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From: Las Vegas, NV
Default Re: Arai Customer Service

awesome, i had to do the same thing to my sete gibernau, i got an arai model specific replacement off ebay same price.
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