Honda part warranty problem
My GF's 02 RSX has a shitty wheel bearing in the back, and we JUST replaced it. I followed the procedure in the manual to the T and torqed it down to the correct specs and everything. It was silent for a couple weeks and then on my trip back down to Charlotte, it started to hum, LOUDLY. I called Honda down here where we bought it and they said that it gets covered under their 12month 12K mile warenty.
The catch though is this: They need to have a work order from the "technician" who installed it so that they know it was really installed. Since I did it myself, how can I "get" a work order?
They looked my personal info up on the computer and that was it. They asked what kind of car it was, obviously, and ordered the part. Is there a way that I can make my own work invoice on Excel or some word type program?
When I called Honda they just said I needed to bring in the "work order" from "whoever installed it". They said "we just need to see what the mileage was when it was installed and what it is now. Since you bought it here, we can look it up in the computer to see when it was bought but we need to verify your mileage"
Im not looking to fake a HONDA receipt. I want to basically make my own for MY labor/install.
The catch though is this: They need to have a work order from the "technician" who installed it so that they know it was really installed. Since I did it myself, how can I "get" a work order?
They looked my personal info up on the computer and that was it. They asked what kind of car it was, obviously, and ordered the part. Is there a way that I can make my own work invoice on Excel or some word type program?
When I called Honda they just said I needed to bring in the "work order" from "whoever installed it". They said "we just need to see what the mileage was when it was installed and what it is now. Since you bought it here, we can look it up in the computer to see when it was bought but we need to verify your mileage"
Im not looking to fake a HONDA receipt. I want to basically make my own for MY labor/install.
Don't try to make fake documentation. Just pull the part off and take it back in, with receipt. They'll be able to tell the age and if the part was faulty.
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