so i bought a Lincoln 3200 hd weld pack (welder, gas reg, MiG+ flux wire, cart) about 7 mo ago and was just using flux core wire on my '88 Monty Carlo ss for general welding and around the house use. a buddy needed some body panels welded, so i figure it's about time i buy some gas. $130 later and i got a tank and some 70/30 argon/co2. get home, plug in the reg, open the tank...HISS! ****, regs leaking. it doesn't matter what l/min i have it on, it leaks from behind the flow adjuster ****. i looked around my room and of course i could not find the receipt. so i call home depo where i bought it, and they're like "ya just bring it in and we'll take a look".
So i pack it all up and take it in, and talk to the service counter where they give me a dumb look as if i didn't just call them. anyways, they look at the unit, then at me, and say "well...just go and get a new one off the shelf". so i do. a brand new $500 unit. i go back up to the counter and without even testing the old one they say "have a nice day!". and i did. with my brand new welder. with no receipt, not even a i.d./purchase check. could of bought it anywhere.

 

nice come up.

 

so you basicly stole it?

 

% finger discount

Well at least their customer service was good to you

 

The contractors call it the free rental plan.Buy the tool for an odd job and return it when the job is done.

 

i just one of these myself i love it great little welder for a beginner.

 

home depot is rediculous, you can pull of some awesome scams there lol

 

i would hope people wouldnt take advantage of home depot like that.... such trust is rare... i hate being treated like a criminal everywhere i go.

home depot sounds like a nice place. something not to take for granted.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by dmonitto &raquo;</TD></TR><TR><TD CLASS="quote">home depot is rediculous, you can pull of some awesome scams there lol</TD></TR></TABLE>

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by LordAphotic &raquo;</TD></TR><TR><TD CLASS="quote">i would hope people wouldnt take advantage of home depot like that.... such trust is rare... i hate being treated like a criminal everywhere i go.

home depot sounds like a nice place. something not to take for granted.</TD></TR></TABLE><TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by E-Rok &raquo;</TD></TR><TR><TD CLASS="quote">

</TD></TR></TABLE>

Exactly

grndcont: I looked at your profile and expected to see this type of behavior out of maybe an 18 year old, not a 28 year old. Which by the way isn't right no matter what age you are.

Come on guys, would you want someone to take advantage of you?

 

now hold on...i did originally buy this welder from that home depo, i was just bringing up the weird exchange i had which did not included any proof of purchase from the store. you would think this day in age people would be less trust worthy. hence the title of the post "home depo rocks".

 

eh i guess it could go either way.

 

it's not like he broke the thing and then tried to return it.....it was faulty, so he replaced it.....

i dont see a scam going on here

 

exactly .....you guys are saying that if you went in there and thy offered a new welder 2 you ,you wouldent take it ???? i would ,they just send it back to the plant and its fixed and sold again ,no biggie ,im sure they can afford it

 

on the customer service. From a business standpoint that is pretty awesome. Customer service sells most products anyway.

Thats awesome you got your welder replaced though.

 

exactly, there are not many places left who honer a warranty anymore. most of my encounters end up with " you have to send it to the manufacture yourself" which is still a " warranty" but who wants to wait!