Question on the warranty =(
As I said in my last thread, my car went in because it was shaking violently at high speeds.
I just got a call back from the dealer, and he couldn't replicate the shaking at all. He said he did find a very minor mis-alignment in one of the wheels, just not enough to cause it to shake.
Then at the end of the convo, he added that he re-aligned all my wheels for something like $90. Doesn't my warranty cover this? When I asked him about this, he said it didn't fall under the warranty. Now I'm puzzled... Shouldn't it be? I didn't do anything specific (altering the suspension or whatnot) to cause a mis-alignment in the tires..
I just got a call back from the dealer, and he couldn't replicate the shaking at all. He said he did find a very minor mis-alignment in one of the wheels, just not enough to cause it to shake.
Then at the end of the convo, he added that he re-aligned all my wheels for something like $90. Doesn't my warranty cover this? When I asked him about this, he said it didn't fall under the warranty. Now I'm puzzled... Shouldn't it be? I didn't do anything specific (altering the suspension or whatnot) to cause a mis-alignment in the tires..
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by elohel »</TD></TR><TR><TD CLASS="quote">As I said in my last thread, my car went in because it was shaking violently at high speeds.
I just got a call back from the dealer, and he couldn't replicate the shaking at all. He said he did find a very minor mis-alignment in one of the wheels, just not enough to cause it to shake.
Then at the end of the convo, he added that he re-aligned all my wheels for something like $90. Doesn't my warranty cover this? When I asked him about this, he said it didn't fall under the warranty. Now I'm puzzled... Shouldn't it be? I didn't do anything specific (altering the suspension or whatnot) to cause a mis-alignment in the tires..</TD></TR></TABLE>
an alignment to fix an issue your having SHOULDn't be out of pocket..
however.. tell them that the shake occurs over 60 and that its not YOUR fault that the dealers insurance hinders the techs to go 60 in a personal vehicle.
Contact the 1800 number for honda and question them
mention this at the dealer that you have an inquiry pending with corporate and they should "cover it" for you....
I just got a call back from the dealer, and he couldn't replicate the shaking at all. He said he did find a very minor mis-alignment in one of the wheels, just not enough to cause it to shake.
Then at the end of the convo, he added that he re-aligned all my wheels for something like $90. Doesn't my warranty cover this? When I asked him about this, he said it didn't fall under the warranty. Now I'm puzzled... Shouldn't it be? I didn't do anything specific (altering the suspension or whatnot) to cause a mis-alignment in the tires..</TD></TR></TABLE>
an alignment to fix an issue your having SHOULDn't be out of pocket..
however.. tell them that the shake occurs over 60 and that its not YOUR fault that the dealers insurance hinders the techs to go 60 in a personal vehicle.
Contact the 1800 number for honda and question them
mention this at the dealer that you have an inquiry pending with corporate and they should "cover it" for you....
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CALM_AS_A_BOMB
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Nov 5, 2015 04:03 PM



