I bought a brand new set of Hasport motor mounts for my DC2 Type R from a very reputable company and after only two months, this is what happened.

 

Damn WTF happened!!!

 

call them up if it's a product failure

 

Hasport should replace them for free for you if it's a manufacturer defect. What happened anyways?

 

I don't understand it myself. I mean, it started out by me sometimes missing my third gear but I brushed it off as shifting error, but then missing became the norm. I aslo started noticing the gearstick moving foward anytime I moved the car from a stand still. When it became apparent it was the mount was when you could literally feel and hear the engine moving back and foward while driving. This dam defected mount cost me three 5/reverse gear hubs and a third syncro through misshifts .

 

have you talked to who you bought them from or Hasport? If not and you just posted this stuff, I would say they are your's.

 

Ouch, id call them and see what they had to say.

 

Always contact the company before starting complaint threads. Not a good way to get help, or make friends. From what I hear, hasport has good customer service.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Runnerdown &raquo;</TD></TR><TR><TD CLASS="quote">Always contact the company before starting complaint threads. Not a good way to get help, or make friends. From what I hear, hasport has good customer service.</TD></TR></TABLE>
I agree, I betcha they would send you free replacement bushing no questions asked

 

good thing i bought innovative

 

damn they just lost a couple potential customers. but damn, that sucks that you had to find out that way.

 

Wow...that's scary. Polyurethane is pretty tough stuff. I would advise talking to Hasport about your problem.

 

finger nail clippers mannngg you need some.


but in topppc now. so you think the teans is causner the mounts to ***** up. trans nots teans,]. soory drunknees

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by 98ekhx &raquo;</TD></TR><TR><TD CLASS="quote">finger nail clippers mannngg you need some.


but in topppc now. so you think the teans is causner the mounts to ***** up. trans nots teans,]. soory drunknees </TD></TR></TABLE>WTF?

 

I did contact the buyer first and they said they can't replace it and to call Hasport about it. So I called Hasport, and when I told the guy what happened he was very coarse like he was upset with me that his mount failed. When I asked him if I will get another one he said I had to send the mount back to hasport for investigation. Now I live wayyy down in the Caribbean and to ship this mount to Hasport will cost me a left nut for which I don't have righth now, not to metion a **** load of down time on my much needed transport, all in the hope that their investigation"MAY" reward me a new mount.

 

Thats interesting, hasport will usually send out new urethane inserts with no hassle. The aluminum mount looks fine. It seems like you has the soft "street bushings. Ask them to send you the harder durometer inserts. it will take you 2 minutes to press the new bushings in.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by PURPLETERROR aka BIGMATT &raquo;</TD></TR><TR><TD CLASS="quote">The aluminum mount looks fine. It seems like you has the soft "street bushings. Ask them to send you the harder durometer inserts. it will take you 2 minutes to press the new bushings in. </TD></TR></TABLE>

The Aluminum mount itself looks fine but the insert is totally gone. I though that they would send me inserts also but this guy wants me to ship my mount to him for investigation. i thought this was unsatisfactory also, thats why I am posting so others will know what to expect if this ever happens to them .

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Teamdiesel &raquo;</TD></TR><TR><TD CLASS="quote">

The Aluminum mount itself looks fine but the insert is totally gone. I though that they would send me inserts also but this guy wants me to ship my mount to him for investigation. i thought this was unsatisfactory also, thats why I am posting so others will know what to expect if this ever happens to them .</TD></TR></TABLE>

Wow that stinks...

I met the owner of Hasport back at the 2000 SCCA Runoffs, He seemed like a great guy and I had talked with him about getting some parts, Later that same week I called Hasport and I had about some of the worst customer service.

Eric

 

That urethane definately failed, as to why, who knows. Regardless, that will be covered under warranty, regardless of where or when you bought the mounts. Hasport would like that urethane back to determine what caused the failure.

 

happened to a buddy of mine as well, his tranny mount was destroyed within a couple months, tried to get new inserts and had no luck from them.

Hasports customer service sucks, not to mention when i ordered my k20 mounts it took 1 month.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by locash &raquo;</TD></TR><TR><TD CLASS="quote">That urethane definately failed, as to why, who knows. Regardless, that will be covered under warranty, regardless of where or when you bought the mounts. Hasport would like that urethane back to determine what caused the failure. </TD></TR></TABLE>




Hasport will take care of it.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Teamdiesel &raquo;</TD></TR><TR><TD CLASS="quote">I bought a brand new set of Hasport motor mounts for my DC2 Type R from a very reputable company and after only two months, this is what happened.</TD></TR></TABLE>

..and?

I will bet my left nut that there is a lot more to this story.

good luck.

 

I would say PM brian g, but I don't know if he logs onto the account anymore. It looks like its been a while since he has posted.

 

Even if there is more to the story Hasport will replace the urethane free of charge if you send the mount back. Urethane failures are rare and need to be "investigated" to see if there is anything that can be done to prevent a similar failure in the future. If you can't or don't want to send the mount back replacement urethane can be purchased for $20 per mount plus shipping. http://hasport.com/shop/advanc...&y=10
I apologize if the person you spoke to you was anything less than courteous and if they did not offer you the option of purchasing the replacement urethane. (If you would like to PM me his name I can talk to him about it) And I am sorry for the inconvenience of the urethane failure. Thanks for your feedback.

 

Looks like something spilled on them and compromised the material.