so i took my S in for them to adjust my headlights, and i went home because do to the fact that there were others in front of my car. and so an hour later i get a call from the dealership to pick up my car, and when i get there i asked them to let me talk to the guys that worked on my car, cuz i wanted to kno how to adjust the lights myself, but they werent there.

so i got in my car and to my suprise that half way to school i notice my steering wheel emblem is dented in, there was grease on my passenger side floormats, 3 small but noticable scratches on my steering wheel, my sound system was messed with so was my navi. and to top that off, i take a walk around my car and theres grease marks my passenger side door handle and grease streaks on my rearview mirror. and this takes the cake i looked at my rear tires, and i could tell that they were burning out in my car.

what should i do? im going to talk to the dealership tomorrow about this, but what if they deny any of this?

thank you for helping a fellow S owner in need
-Lucky

 

I wouldn't have taken my car back if I noticed all of that.

If all that is true then you need to talk to them immediately. Tell them what you noticed what done to your car. Bring a lawyer or threaten with one if they give you trouble. But you've got to keep your cool about it.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by lucky13AP2 &raquo;</TD></TR><TR><TD CLASS="quote">so i got in my car and to my suprise that half way to school i notice my steering wheel emblem is dented in, there was grease on my passenger side floormats, 3 small but noticable scratches on my steering wheel, my sound system was messed with so was my navi. and to top that off, i take a walk around my car and theres grease marks my passenger side door handle and grease streaks on my rearview mirror. and this takes the cake i looked at my rear tires, and i could tell that they were burning out in my car.

what should i do? im going to talk to the dealership tomorrow about this, but what if they deny any of this? -Lucky</TD></TR></TABLE>

Take pictures, and if you taken pictures of the before, even better.

 

ALso plan ahead what you are going to say! Sound smart and stick to your story. Be polite and they should help you out. Tell them that is is your 3, 4, 5 honda and maybe your last if Honda plans to treat its customers this way. Also ask them, if they give you any troubles, if this is how they normally treat customers who purchase their most expensive car(according to base price)? I have had a half a car painted for 2 small spots that messed up on the clearcoat. I was 1. very nice 2. Stuck to my story 3. Was firm in my belief that Honda should take care of their customers who have purchased hondas before and will do so until they die

Maybe this wil help out....??

 

You'd want/need proof of before and after conditions. It's too late to say this, but inspect your car before it leaves the shop, always. Good luck.

 

good the luck the dealer i use, left two 3 inch scrathces on my steering wheel and they told me to to go **** in a hat, i calle dhonda care and they sided with the dealer. filed a complaint with the better business beareu and they didnt do **** either

 

i totally agree with u, i had a good experince the 1st time i went. the 2nd time i went to rick case they pissed me off. it was minor **** but all the rest check this, they didnt do there who complete job when u go in for a lube up. they didnt check my tire pressure my air filter box fluids nor nothing, all i got was an oil change when the rest is part of the job. ok so i get home, i notice they played with my radio, cause i was bumpn to my 36 chambers album and had it on # 3, then noticed it was on 8 ok.....i get home open the hood. i see oil drop on my valve cover, and noticed the hood stick that holds up the hook wasnt properly put back in the plastic thing. I usally just sit around and wait but next time, ima get on them. My car is only there for service, not for some1 to fk around with. Fukn ********!

 

yea i totaly get what you mean, i called them i was cool about it and i told them my first time there it was cool everything was done right and they even washed my car but now my 2nd time around this is complete bs. the service person was on my side a little bit, im waiting for the manager to call me. this isnt the first time the honda dealership screwed around with cars, one of my buddies takes...correction took his honda there and they did everything half ***, and his mom was on the way to pick up his car and she noticed them racing up and down the lot, mind you he only have a single cam vtec honda.

 

i used to work for two honda dealerships, i must say you got a shitty deal.


take it back to them and talk directly to the service manager. i used to think this stuff didnt happen, but one day on my lunch break, i did see two technicians joy riding in an s2000.