You guys can form your own opinions on whether or not to do business with him or not, but here's my story...

1) I pay for a set of koni yellows from him back in mid June. My order was for a set for a 98 Civic

2) He shipped quickly to my freight forwarding address in Miami. (BTW, I live in Barbados).

3) In the meantime, I order a bunch of other suspension parts. It takes a while but eventually I get everything I want.

4) Also during this time, my freight forwarder was keeping all my orders, so that he could ship everything to me all one time - saves me money on shipping.

5) I get everything last week, and plan to start my install during this week (which would put it at a mid Sept install).

6) Front shocks went on fine. Good. However, during the L-side rear shock install I discover that the koni fork is about 10mm too wide. I double check the part number on the Koni website, and, low and behold, he's sent me the wrong shocks.

7) I immediately sent an email outlining the situation, and ask for an exchange. And even though this is completely his error, I say that I'll pay for shipping direct to Barbados + shipping to get the wrong parts back to him.

8) No response by email. (Mind you - during the sale, he was all over that keyboard with his replies).

9) I find him online here. Basically he said that I waited 'too long' & that even if he was to take it back, I would incur a 'restocking fee'!!!!!

Hold on. Who's error was this again?!?!

OK, it's been 3 months, but it's not as if koni have changed their design. The shocks are still new, never used! ...Surely, you can understand my desire for wanting to save $$ on shipping, & keeping my orders in Miami (for a couple months) until everything else was ordered & arrived?

At the end of the day, I will NEVER buy from these guys again.




Modified by run-it-red at 6:42 PM 9/15/2005

 

dam, i hate when people get fucked over like that.

How hard is it for him to send you the correct part if he sent you the wrong one? lazy ****.

 

Too wide? Just use a washer. I remember years ago when I bought Tociko blue shocks. I guess they were for EG's and EK's because it came with 2 thick washers for each side for my EK application.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by TheIntegraGuy &raquo;</TD></TR><TR><TD CLASS="quote">Too wide? Just use a washer. I remember years ago when I bought Tociko blue shocks. I guess they were for EG's and EK's because it came with 2 thick washers for each side for my EK application. </TD></TR></TABLE>

When you pay over 400 bucks for a set of shocks, I'd damn well expect world class service and the correct parts to be shipped. **** using washers....I'd want the right parts.

 

Don't have experience with that vendor I went through Chris @ Red Shift Motorsprots when I got my Konis. He was awsome, had my konis sent to me and when Ground Control drop shipped me the wrong rear spring rate coil over he was right there when I needed info and he offered to replace it for me with the right one but it was such a little difference (they sent 420 in wanted 450) that I said not to worry about it.

 

I was thinking of buiding a couple spacers/washers, but not sure whether it would affect the integrity of the shock/suspension & its function?...

In truth, I just want the shocks I ordered!

 

well, now they look like an ***, and will loose a shitload of buiness cause of this post.. look at omnipower now..

 

Why is that a bad thing. If they don't want negative feedback when it's due...maybe they shouldn't be a vendor on this site.

 

good luck on your issue
**** like this happens all the damn time

 

**** that sucks.
ill be sure not to buy from them thanks for heads up
but **** them!

 

Can't let this thread die...

 

You really could use washers, it wouldn't be that big of a deal. As long as you have them sized properly (diameter and thickness) there won't be any issues. Of course, it would be nice to just have the correct thing, but if the dirtbag doesn't comply, it's not the end of the world.

 

People need to read this, so...Bzzmp!

 

you could use washers, but I agree with you. If i paid that much, then I would not want to use washers either....blah...hope it works out for you.

 

You're gonna have to stop bumping. I believe bumping is not allowed in this forum.

 

wow thats pretty fucked up...

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by sscguy &raquo;</TD></TR><TR><TD CLASS="quote">You're gonna have to stop bumping. I believe bumping is not allowed in this forum.</TD></TR></TABLE>

Since when? This is tech, bump away! Bump, bump, bump... for the OP. I was looking into buying from them, but not anymore. I'll spread the word about them ******* people over.

 

i've had bad experiences from sellers also. pretty much all im trying to say is that you take a big risk when you by online unless you really really really know they are one of the best or i would just go to a shop. just my opinion

 

yeah, i feel u on that dood, u can use washers and ****, but its a whole lot better when u pay for parts that u order specifically for your car. sucks man

 

ITR and RR/Autox are no bumping, I assumed this one was as well.

 

Thanks, Bond.

I think the next time I spend this much money, I'm gonna ask for pics showing part numbers, immediately prior to shipping.

 

**Update**

OK, it looks like EPO is willing to put things right. I'll let you know whether he pulls through...

EDIT: Nope, never did. My advise to anyone reading this, don't buy from these guys!


Modified by run-it-red at 3:25 PM 6/1/2006

 

That sucks man, best of luck to you. I've seen a lot of negative threads about them lately..

 

hey man hope it gets worked out

I was thinking of buying shocks soon but def will not be buying from this place.

gl

 

Those rear shock are most likely make for an Integra. I had the same problem when i purchase some kyb shock. I just used washers to fill the gab and 30k miles later they work fine...