most of you would probably think tirerack as one of the biggest tires company... which they are. but the way they do things really makes u wonder....

not sure how many of you guys noticed the HUGE $100 rebate deal for bridgestone tires at tirerack. as of last friday 4/8/2005 they had the tire price listed as $85 EACH for 195/50-15 potenza s-03 and if you purchase a set of 4, you will also qualify the $100 mail in rebate. on the same day, i tried to add 8 tires to cart, but the website wouldn't let me... so i tried 4 and it still asked me to make a call during their business hours.
since saturday on, they have changed their price to $114 EACH. some of my friends have been monitoring or shopping around for a set of potenza s03 tires for a few weeks now, so we are very aware of what the price is like. their price was at regular $89 each, and then the special came up for $85. as soon as we saw the mail in rebate on 4/7/2005 with those tire at $85 each, this was the deal can't be passed.
like most of shady companies would do, they restricted the buying for those s03 tires, and raised the price all the way up to $114.... the more i thought about it, the more pissed off i got... so i called them yesterday afernoon.
got a rep on the phone and i was being nice and curious about the price change on those s03... guess what he said, he told me i have been reading the wrong price, those s03 were never at $89 or $85 ever, b/c that would be way too low... i confirmed with him 2-3 times and he firmly believe me and many of my friends were looking at the wrong price...... at that point, i didn't want to say much to him anymore... b/c this company just got some issues
i would rather get my s03 from costco then freaking tirerack.

 

hehe shady can come in all sizes. You should've printed out the screenshot w/ the price and shoved it in his face or something.

 

That is unfortunate to hear. I have bought I think my last 4 sets of tires from them and are always on time, and helpful when needed. That sucks you had that experience with them, but that does sound shady.

 

Hope you aren't judging a whole company by just speaking with one person. These were my 4th set of tires ordered in the past 3 years with no problems at all. Sounds like the sales rep was giving u the wrong info. should have asked for a supervisor if you felt he was lying to you.

the price for s03's in 195/50/15 had been $85 since at least April 1, and it was still $85 on April 7th at 10 am pst. Though low on stock, and only at the lousiana warehouse. I bet they sold out later that afternoon.

You gotta figure that the sales rep you were talking to didn't/couldn't authorize a discount from the $114 price. Especially since that size is now on backorder. But that isn't an excuse to give you wrong information whether he knew or not.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Mt3c &raquo;</TD></TR><TR><TD CLASS="quote">Hope you aren't judging a whole company by just speaking with one person. These were my 4th set of tires ordered in the past 3 years with no problems at all. Sounds like the sales rep was giving u the wrong info. should have asked for a supervisor if you felt he was lying to you.

the price for s03's in 195/50/15 had been $85 since at least April 1, and it was still $85 on April 7th at 10 am pst. Though low on stock, and only at the lousiana warehouse. I bet they sold out later that afternoon.

You gotta figure that the sales rep you were talking to didn't/couldn't authorize a discount from the $114 price. Especially since that size is now on backorder. But that isn't an excuse to give you wrong information whether he knew or not.
</TD></TR></TABLE>

if i remember correctly not only they raised on the 15" price, they also did it for the 16"-17" i know the rep on the phone is full of @#$% and i just didn't feel good when you know what the price are like "prior" to the rebate, and in order for them NOT to take any lost, they raised the price... then, what's the point for rebate? i'll end up paying more for a set of tires and also have to wait for rebate? that's the part i think it made me really upset. i know it's a good company, and just like many of you, i purchased tires from them before as well.

 

I ordered a set of s03 at $85 when the rebate came out. after my order went throught, i got a email from a tirerack rep , saying the s03 wounldnt be in stock in the next 30 days, and he want me to cancel the order. ok, I believed this
bit?h, then the next day the price went up to $114. yes, tirerack is a shady company.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by fastmx5 &raquo;</TD></TR><TR><TD CLASS="quote">I ordered a set of s03 at $85 when the rebate came out. after my order went throught, i got a email from a tirerack rep , saying the s03 wounldnt be in stock in the next 30 days, and he want me to cancel the order. ok, I believed this
bit?h, then the next day the price went up to $114. yes, tirerack is a shady company.</TD></TR></TABLE>


anyone else got a story to tell?

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by gakkuken &raquo;</TD></TR><TR><TD CLASS="quote">
anyone else got a story to tell?</TD></TR></TABLE>

I do! This is what I've ordered from The Tire Rack...6 sets of tires, 2 sets of brake pads, and 2 sets of brake rotors. The service has always been impecable, and the shipping was faster than I expected. I couldn't be happier with The Tire Rack...but I am sorry that you had a shitty experience with them

 

Write a letter to their customer service/complaints department. Any company that really cares will have qualified personel to handle these types of compaints opening the letter. The guys on the phone aren't really in the loop with regards to changing prices, etc.

Or you could call back and ask to speak with the supervisor... I find letters work much better.

 

You act like you had a god given right to purchase the tires at that price. If you didn't place the order when the tires were $85 or $89, then you have no foot to stand on. They are not shady by increasing the price or not allowing people to purchase tires at a given price. It could have been an error in their pricing that took them awhile to catch. You happened to try and purchase while they were fixing their error.

 

oh man that stinks big time
I've delt with them many times and they have been awesome.
infact once gave us a rebate we knew nothing about for being a repeat buyer.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by King Tut33 &raquo;</TD></TR><TR><TD CLASS="quote">You act like you had a god given right to purchase the tires at that price. If you didn't place the order when the tires were $85 or $89, then you have no foot to stand on. They are not shady by increasing the price or not allowing people to purchase tires at a given price. It could have been an error in their pricing that took them awhile to catch. You happened to try and purchase while they were fixing their error.</TD></TR></TABLE>

Yeah there are alot of pricing errors alot of times. I don't think that falls under "shady". Not only that, they may have been out of stock and paid a higher price for another batch/order of the same tires so they raised the price. Sometimes manufacturers offer companies cheaper pricing due to over producing a specific model.

 

sorry to hear about all this....ive had really good experiences everytime i order from them

 

don't get me wrong guys, i purchased from them before as well... just like you guys too... many times as well.

i just didn't like the way they handled this issue.... i mean if it is price error, be like a good company would do, admit it. instead bs me around...

let's just watch their price for the s-03, i promise you after the rebate is gone, the price will be back down to $89 or less, there is no way this s03 tire is worth more than goodyear eagle F1.

 

You a ******* idiot. If those tires were listed at 50 dollars, and you bought them but they said no way those tires cost 115 a piece. YOU WOULD HAVE TO PAY, becuase you know as a buyer that there is no LOGICAL way they can offer you those tires for that price. Its a ******* law dude. So shut up and gtfo.

 

I think it's BS too. I tried to buy a set when I saw the rebat as well and was shocked to see the price had jumped from 89 to 114. Hmmmm.. That's $25/ea tire, same as the rebate, right?!?! 2 months ago, tire rack was selling the 195/50/15 S-03 for $75/ea. It's frustrating to think they would raise the price $25 per tire just because there is a rebate.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Si Shane &raquo;</TD></TR><TR><TD CLASS="quote">You a ******* idiot. If those tires were listed at 50 dollars, and you bought them but they said no way those tires cost 115 a piece. YOU WOULD HAVE TO PAY, becuase you know as a buyer that there is no LOGICAL way they can offer you those tires for that price. Its a ******* law dude. So shut up and gtfo.</TD></TR></TABLE>


i'm only bitching about how they raised the price to an unreasonable level and the way they did it. As i'm only posting it to voice out my opinion, and also wanted to see if there are other ppl who were in the same situation.

your post is hard to understand, and i don't see your point either... perhaps you should re-take english 101 or something

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Si Shane &raquo;</TD></TR><TR><TD CLASS="quote">You a ******* idiot. If those tires were listed at 50 dollars, and you bought them but they said no way those tires cost 115 a piece. YOU WOULD HAVE TO PAY, becuase you know as a buyer that there is no LOGICAL way they can offer you those tires for that price. Its a ******* law dude. So shut up and gtfo.</TD></TR></TABLE>

gakkuken, let me help you out and translate what Si Shane really means via an analogy:

-Si Shane offers to blow my dog for $50
-I figure why not, $50 is cool and I dish out the money.
-After he's done blowing my dog, he figures "there is no LOGICAL way" anyone can expect him to blow a dog for only $50.
-Now, he wants to jack me for $115 instead.
-Si Shane then says, you better pay, "it's a ******* law dude."

I believe that was his point, is it a good point? No, because it makes no sense and doesn't even apply to gakkuken's situation.

Gakkuken wanted to buy some damn tires, but Tirerack's server wouldn't let him purchase them at the **advertised price** Then when he calls Tirerack after the price blew up, the toolbox over the phone flat out denies any change. That's why he's pissed. Si Shane, my advice to you is to read, comprehend, and then respond, otherwise you are going to be hearing "You a ******* idiot" a lot more than you are already use to.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by fangtl &raquo;</TD></TR><TR><TD CLASS="quote">gakkuken, let me help you out and translate what Si Shane really means via an analogy:

-Si Shane offers to blow my dog for $50
-I figure why not, $50 is cool and I dish out the money.
-After he's done blowing my dog, he figures "there is no LOGICAL way" anyone can expect him to blow a dog for only $50.
-Now, he wants to jack me for $115 instead.
-Si Shane then says, you better pay, "it's a ******* law dude."

I believe that was his point, is it a good point? No, because it makes no sense and doesn't even apply to gakkuken's situation.

Gakkuken wanted to buy some damn tires, but Tirerack's server wouldn't let him purchase them at the **advertised price** Then when he calls Tirerack after the price blew up, the toolbox over the phone flat out denies any change. That's why he's pissed. Si Shane, my advice to you is to read, comprehend, and then respond, otherwise you are going to be hearing "You a ******* idiot" a lot more than you are already use to.</TD></TR></TABLE>

Well it's been awhile since I've purchased from tirerack, but do they say what wherehouses are low in stock etc?

Gakkuken did you call tirerack right after it left you that message, or did you wait a day or so?

It is possible they were selling a limited amount of tires at this price in order to clear their inventory a bit. Maybe they over purchased? Overall a company can change a price if they want, they don't have to assure you a price unless they said it would last till a certain date.

[b] Also fangtl, the above analogy would only apply if Gakkuken had bought (been able to complete the transactiion). So technically SI_Shane would have offered then upon seeing the task ahead modified his quote .

 

I tried ordering two sets of wheels w/ tires from the a few years ago and both time they arrived scratched up once and the other time one was bent. They were very good about having them picked up and offering a refund..... but their packaging is just plain unacceptable two thin pieces of cardboard doesn't exactly protect a wheel from a shipping company that could care less about handling them.

I will never order a package mounted from them again only tires or wheels unmounted.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by fangtl &raquo;</TD></TR><TR><TD CLASS="quote">

gakkuken, let me help you out and translate what Si Shane really means via an analogy:

-Si Shane offers to blow my dog for $50
-I figure why not, $50 is cool and I dish out the money.
-After he's done blowing my dog, he figures "there is no LOGICAL way" anyone can expect him to blow a dog for only $50.
-Now, he wants to jack me for $115 instead.
-Si Shane then says, you better pay, "it's a ******* law dude."

I believe that was his point, is it a good point? No, because it makes no sense and doesn't even apply to gakkuken's situation.
.</TD></TR></TABLE>

holy **** i almost fell outta my chair laughing at that.

 

Well, unfortunately its retail for you. Ive worked retail for years and this happens quite often. Unfortunately, the company doesnt have to honor misprints, typos, etc. Its in the fine print on their website.

Its not fair to go and call them 'shady' for not wanting to loose a lot of money on something. So it was too good of a deal to be true. Ok fine. Get over it, and move on with your life.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Si Shane &raquo;</TD></TR><TR><TD CLASS="quote">You a ******* idiot. If those tires were listed at 50 dollars, and you bought them but they said no way those tires cost 115 a piece. YOU WOULD HAVE TO PAY, becuase you know as a buyer that there is no LOGICAL way they can offer you those tires for that price. Its a ******* law dude. So shut up and gtfo.</TD></TR></TABLE>

You a ******* idiot. Easy to understand english with a slight ebonic undertone.

If those tires were listed at 50 dollars, and you bought them but they said, "no way those tires cost 115 a piece." Well i dont see why you cant get that one, sorry i didn't punctuate it the way you might need to understand my complex engrish.

You would have to pay; because you know, as a buyer, that there is no logical way they could offer you those tires for that price ($50). Why dont you get that one? I sure as hell do.

The second to last sentence is true, it being very vague, and referring to the central theme of my post (other than his unfounded anger). lol


<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by FredoTheChimp &raquo;</TD></TR><TR><TD CLASS="quote">Also fangtl, the above analogy would only apply if Gakkuken had bought (been able to complete the transactiion). So technically SI_Shane would have offered then upon seeing the task ahead modified his quote .</TD></TR></TABLE>

My whole post was consistent in tense. I know i didn't punctuate the **** out of it, but come on. I think it was clear though, through the choice of such words as if and would , that my post was in reference to if he had actually purchased the tires. And for that very reason (remember now, he KNEW it was too good of a deal to be true)... he shouldn't be angry.