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Paint Code Problems

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Old 05-09-2008, 12:26 PM
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Default Paint Code Problems

I bought a rear bumper online and gave them the paint code for the bumper "NH623M".

A month later i receiver the bumper and the paint is wrong. They claim that I gave them the wrong paint code. I just sent them pics of the paint code on the car and also my VIN number. They claim that I did not give them the additional code "A". WTF, how was I suppose to know that? Aren't they liable for not asking me for additional codes? Especially if they know there is more than one NH623M???

Am I at fault for this mistake? How should I go about handling this? Let me know. Thanks!
Old 05-09-2008, 05:37 PM
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Default Re: Paint Code Problems (D21X)

Well my Accord is B92P on the Door. You have to add the A if A is the 11th number of your vin. Its always the paint code and the 11th on the Vin. But if you gave a company the code and the vin they should be smart enough to figure it out. Not like your the one whos painting it.
Old 05-10-2008, 11:02 AM
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Default Re: Paint Code Problems (D21X)

Definitely not your fault. If they needed MORE information, they should have asked for it.
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