crazyimport

We'll 3 weeks ago i ordered an electric cutout for my exhaust.. which cost me 199 american and 89 bux duty...... it finally came last week...

And i got it installed today, the muffler shop did an awesome job installing it.. and is very clean.....

15 mins later driving home i hear a small exhaust leak and im like wtf...... my friend is driving behind me and calls my cell saying the wiring and motor just came out and flew down the street! so we turn around and grabbed it....

anyways the HOLE motor came right out of the gears and is completly fucked up now that it fell out....
IM SO PISSED

what do you think i should do??? call them and snap?

here's where i got it from

http://www.quicktimeperformance.com

Rod.

yep, call them and get another one. Is their any warranty

crazyimport

yup 30 day.... but now i gotta pay shipping and duty AGAIN... if they let me return it

_BEN_

Hell Yeah I would call them. Post some pics of your setup.

Off Topic: 89 bucks duty fees is crazy can you have it shipped to someone in the u.s. and have them ship it to you as a gift or something to avoid the fees?

crazyimport

ill post pics of the peice of **** 2nite...

if i knew someone in the states it would help lol

sporkcrx

wtf is duty fees?

crazyimport

when you ship products over the border ... the government taxes it

beepy

It looks like the motor and transmission is only held on by a pair of bolts. Did your mechanic have to undo this to install it? If the bolts were loose I could see it falling off and rolling down the street.

crazyimport

nope he didnt touch any of that.... maybe it came loose when they shipped it

Turbo E

send it as a WARRANTY REPLACEMENT. that should keep you from payin duty 2X on the same item.

crazyimport

is anyone else using this cut out ????
any problems ?

hulkhb

I have there new 3.5" cutout and Mine just doesn't work only used it about 10-15 times (open - close). I emailed them and I need to send it back for a full replacement. There customer service is great.

crazyimport

so i shouldnt have any problem getting a new one ?
i emailed them.. no response yet

danl

Mine works fine. Have a year and about 8000 miles on it. Open it allmost every day.

Chip

Dad's been using one for a year and a half on his daily driver without issue.

pdiggitydogg

cant you have them mark the box as a gift to get around duty laws?
Ive done that when shipping to Canada

crazyimport

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by pdiggitydogg &raquo;</TD></TR><TR><TD CLASS="quote">cant you have them mark the box as a gift to get around duty laws?
Ive done that when shipping to Canada</TD></TR></TABLE>


tried doing it but they wouldnt do it because there a registered business..

i really hope they come threw with there customer support.

if it works it would b a sweet peice

JDMCRX

iTrader: (2)

U use to be able to ship **** as warrenty now u get fucked.

Best way to ship is UPS under 13us funds

Or USPS as a $10us old part.

SiRkid

HAS to be MARKED "WARRANTY REPLACEMENT"

crazyimport

i still dont understand why the motor came out.... its fucked

0xenocron

Are you lowered? Could you have possibly hit a bump and bottomed out the unit, ripping it off the cutout pipe?

crazyimport

nope car is raised back to almost stock height.... theres no way it could of hit the motor out because it would of hit the bottom of the metal cut out first

HXMan

Kinda hard to say their product is a piece of crap.

Some are bound to have problems.

int3gra

we just tuned a 350hp integra from woodbridge with the quicktime cutout, didnt have any problems with that.

INVALID

Sounds like a pretty f'ed up situation, not that the product had a defect, but that you have to pay so much just to get it shipped there and back...Almost doesn't seem worth it.