OT: Tech Support Issues
#1
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OT: Tech Support Issues
Our company prides ourselves on our quality service and tech support. We put quite a lot of our resources into offering our customers the best support possible. Recently we have been overrun over email and AIM with tech support questions for products that were not purchased through our company or were purchased used. I'm to going to come off sounding not so nice but:
IF YOU DID NOT BUY YOUR PRODUCT FROM OUR COMPANY, DO NOT ASK US FOR TECH SUPPORT FOR THIS PRODUCT!
If you are one of these persons, please understand that you are taking away precious time we can use to help our customers who have questions about products they have purchased from us. I'll continue to answer tech questions on the boards because I usually do it away from company hours. Thanks for understanding.
IF YOU DID NOT BUY YOUR PRODUCT FROM OUR COMPANY, DO NOT ASK US FOR TECH SUPPORT FOR THIS PRODUCT!
If you are one of these persons, please understand that you are taking away precious time we can use to help our customers who have questions about products they have purchased from us. I'll continue to answer tech questions on the boards because I usually do it away from company hours. Thanks for understanding.
#2
Honda-Tech Member
Re: OT: Tech Support Issues (ben@importparts.com)
Ben, could you tell me what is needed for an oil feed line and also how to assemble it?
Just kiddin!
Yeah, people dont use Ben or importparts.com for tech questions! We have the oh so glorious search button.......
Just kiddin!
Yeah, people dont use Ben or importparts.com for tech questions! We have the oh so glorious search button.......
#3
Honda-Tech Member
Re: OT: Tech Support Issues (93LSivic)
Ben, can you tell me how to install USDM headlights on my car? J/K.
I should have an order for you next week!
Dee the horrible
I should have an order for you next week!
Dee the horrible
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