b20sedan

So after 6,000 miles it seems like my GT35R has some damage on the exhaust turbine (some tiny chips on the exhaust turbine and some metal shavings along the inside of the exhaust turbine too)... there turbine on the intake side is perfect and there's absolutely zero shaft play though. But I'm thinking I may have to get it rebuilt or replaced since the entire car is apart right now, so I wanted to see if anyone has had experience with Garrett's exchange program?

http://www.turbobygarrett.com/turbob...BBService.html

THANKS!

TheShodan

iTrader: (14)

Ouch. There's not much to exchange here. What it simply is, is that you talk to a Garrett authorized distributor for an RMA number, (which the distributor will call on your behalf for you) and you turn it in for a reduced cost on a replacement cartridge. It's been a while, so I'm not sure what % the discount will be, but it is worth exchanging. you might even be able to for a couple more bucks get a GTX3582R, since the cartridge has to be replaced.

b20sedan

Thanks for the reply; I actually found this PDF on Garrett's website:

If I can get a new cartridge for $399.99 I'd more than happy.

b20sedan

The document doesn't mention a core charge...

http://www.rx7club.com/showthread.php?p=10535352

http://forums.nasioc.com/forums/show...php?p=34015370

ryguy2588

iTrader: (11)

I called turbos direct about my GT3082R, and they quoted me $425 to replace the cartridge. They can also do seals for ball bearing garretts I found out.

TheShodan

iTrader: (14)

I know Mike and Scott and the guys. Those are for the compressor side, mainly. its on a case by case basis.

b20sedan

From what I’ve been reading it’s roughly $400-450, I’ll give a few Garrett dealers a call tomorrow and find out… Turbos Direct is about 40 miles from my house too.

http://www.dsmtuners.com/forums/turb...-exchange.html

http://forums.evolutionm.net/evo-eng...-turbos-3.html

TheShodan

iTrader: (14)

it's not a core charge its what it will cost for the new CHRA once you send in your original CHRA.. Its up to the distributor to decide what the true value is when they receive it, or if its valid.

I see how I mistyped my earlier explanation, so I deleted it. The red is what it typically costs for a Replacement CHRA when you send the original CHRA back to the master Garrett distributor. They typically don't care about the turbine wheel itself, just the cartridge itself. So what happens is when you send in the cartridge, it will cost 399.99 + your old CHRA to get a reman'd CHRA. More than likely it will not be a new cartridge. If its a non-Garrett compressor cover, make sure you take it off, and send it in without that cover, or they may not accept the warranty.

b20sedan

Yeah that's exactly what I figured it was, thanks for the explanation too. I'm going to try and give them a call tomorrow and go from there. Do you think I should just take the cartridge? The exhaust housing is an original Garrett (Jet Hot coated though) but the compressor might not be (came with my PowerLab turbo kit).

ryguy2588

iTrader: (11)

They told me to keep the housings. I would just take the cartridge.

ryguy2588

iTrader: (11)

Ya I talked to Mike. I'm gonna run it to see what it does, and if something is wrong, I'll send it to them to see what they can do.

Hyper16-Johnny

http://www.customturbo.com/

Contact these guys, they're great guys and have been in the business since 1968. They will rebuild just about any turbo you give them. I brought them a Greddy 18g that had shaft play, they said it would cost around $250 to rebuild depending on the problem. They opened it up, checked it, tightened something down, re-assembled it, and gave it back to me. The guy said here you go, so I asked, "How much?" He said, "Nothing." He fixed it and didn't even charge me. I believe he was either the Manager or the owner's son, can't remember which.

ryguy2588

iTrader: (11)

You can't rebuild Garrett ball bearing turbos. That's why he was asking about the exchange program.

TheShodan

iTrader: (14)

Take the compressor cover off, but you can keep the turbine housing on.

Hyper16-Johnny

Gotcha, I forgot the OP was talking about a GT35R.

eg:R

I got my 30r compressor wheel replace at comp turbo...

b20sedan

More details!
How much was the replacement cost? Did they just replace the wheel or the entire cartridge?

b20sedan

I spoke with Mike @ Turbos Direct about an hour ago and he told me they can do the exchange for $425 as long as the cartridge meets there specifications… so we’re headed down to Glendale tomorrow! iA everything will go smooth!

ryguy2588

iTrader: (11)

Sleepy.Bear

I would like to know how you discovered this damage. It looks like a fair amount of material came off that blade.

b20sedan

I’m installing a built motor in my G35, so since the engine was apart I was also adding a few extras pieces including an Exhaust Backpressure Sensor from ProEFI… so, to install the backpressure sensor I had to take the turbo apart and drill a hole in the exhaust housing and when I separated the exhaust housing from the cartridge I noticed the damage.

TheShodan

iTrader: (14)

this a compressor wheel replacement that doesn't require the cartridge to be disassembled. that does not mean that it is a rebuild. If it were the turbine wheel / shaft that was destroyed or damaged, you're SOL.

eg:R

I think it was around $250. It was a while ago. Only the compressor blade was replace and balance

b20sedan

$425 later my 6 month old turbo has been replaced!

Thanks to Mike @ Turbos Direct in Glendale and everyone that posted in this thread.

ryguy2588

iTrader: (11)

Sweet! Have fun!