Detailing Auto Detailing and Concours

A letter from a customer.

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Old Nov 8, 2010 | 04:21 AM
  #1  
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Default A letter from a customer.

I received this email from a customer who's car I did an exterior on Saturday. Thought I would share as I usually do not get follow up praise like this, and thought it was nice of her.

XXXXX,

The detail work that you did yesterday on my white '02 Camry is just short of a miracle. The finish was so oxidized, stained and dull that I thought it was beyond saving. I expected you'd return it to me with your apologies, but what I got is the beautiful showroom finish that I remember when it was new. Three people asked me today if I'd bought a new car. I feel so much more confident about facing the harsh winter weather and road chemicals now. Your service is well worth the investment, and I will certainly recommend you.

Thank you so much,

XXXXXX
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Old Nov 8, 2010 | 08:51 AM
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Default Re: A letter from a customer.

thats awesome man, any pics of the car?
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Old Nov 8, 2010 | 09:17 AM
  #3  
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Default Re: A letter from a customer.

Yeah I do, but I need photography lessons. I will post some up later.
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Old Nov 8, 2010 | 12:08 PM
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Default Re: A letter from a customer.

Its alway's good to get a nice good job slap on the ***!But a letter is good to lol are you going to frame that letter?
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Old Nov 8, 2010 | 05:03 PM
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Default Re: A letter from a customer.

Where are you located? If you're close, I'd like to drop off my car!
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Old Nov 8, 2010 | 05:58 PM
  #6  
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Default Re: A letter from a customer.

Originally Posted by Ozne99
Where are you located? If you're close, I'd like to drop off my car!
Cincinnati if your ever driving by lol.

Here are the pics like i said I need some photography lessons. The pics really don't show how bad it was. The fact that I didn't take a good before shot doesn't help.

These are just after buffing.
Here is my attempt at a half and half picture.


Trunk before


Trunk After



And final product.


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Old Nov 8, 2010 | 10:41 PM
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Default Re: A letter from a customer.

It does look like a new car.
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Old Nov 15, 2010 | 05:58 AM
  #8  
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Default Re: A letter from a customer.

Good job. For the pics, I find it always helps to put a light on the car to take the pics. Especially for the "before" pics.
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