ummm i dont know if this goes in this forum but this is the only thing im authorized to post in....well anywho i ordered a full mugen lip for a 98+ bumper from them like a month ago, because i thought it was the best bang for my buck. when i first ordered i was emailed instantly by there autoresponder thing. they took my money out the very next day .After that i waited a week and checked my emails everyday but got no response from them excecpt from there autoresponder and my order verification, i believe i was quite patient . i finally waited the 8th day to email them back and recieve no response again except from there autoresponder. finally someone emailed me back sayin its finally going to get shipped out and they will give me my tracking number. i felt a little more relieved but then after checking my email everyday i recieved no further email about my tracking number. i had thouhgt i lost contact with them and wouldnt recieve my lip. THen the third week out of the blue i came home and the lip was juss laying on my porch. I guess im happy it came but there customer service wasnt the best espcially when they said the lip would come in a week at the latest. I test fitted the lip already and will be getinn it painted next week. The lip appears to fit right except for at the edge where it has a litte gap.