Just talked to Osaka!
12-20-2002, 07:30 PM
#1
Honda-Tech Member
Thread Starter
Just talked to Osaka!
Ok well i just got an email back from an engine inquiry. As you know, there was a post on here that was trying to give Osaka a bad rep from a couple complaints they had. I have always known Osaka to be a very respectable company who cares about their customers and the reply i just got from them insured this. I talked to the sales representative and heres what he had to say
"Hello, at the present moment we have not been on the boards selling
really cause we are resolving the matters that have come to our
attention internally, our manager is the one that picks and makes sure
the engine is complete but when we started hearing all this **** on the
forums we had to track where the problem is, so anyways to make a long
story short we are letting the manager go, well I am not I am only sales
but my boss is letting him go. That's where I will play my part from
now when he is gone, since I deal with the customers my boss thought it
might better if I start to choose and package the motors that sell
through the internet, but as for making you feel better, Osaka started
off great then these little problems started, and we are taking care of
it, everything will be said and done by the 26 of dec."
I plan to purchase a complete swap from them in January and i have no doubt in my mind that i will be very pleased when i get the motor. Osaka is my # 1 choice because of their lowest prices and their customer staisfaction!Osaka: I hope that all of your problems are resloved and I look forward to talking to you in January!
"Hello, at the present moment we have not been on the boards selling
really cause we are resolving the matters that have come to our
attention internally, our manager is the one that picks and makes sure
the engine is complete but when we started hearing all this **** on the
forums we had to track where the problem is, so anyways to make a long
story short we are letting the manager go, well I am not I am only sales
but my boss is letting him go. That's where I will play my part from
now when he is gone, since I deal with the customers my boss thought it
might better if I start to choose and package the motors that sell
through the internet, but as for making you feel better, Osaka started
off great then these little problems started, and we are taking care of
it, everything will be said and done by the 26 of dec."
I plan to purchase a complete swap from them in January and i have no doubt in my mind that i will be very pleased when i get the motor. Osaka is my # 1 choice because of their lowest prices and their customer staisfaction!Osaka: I hope that all of your problems are resloved and I look forward to talking to you in January!
12-20-2002, 09:09 PM
#6
Moderator
Re: Just talked to Osaka! (DMS Racing)
Had you ever heard anything bad about JDMHONDA5??? If not then do a search in the Archives. I still have several Friends that still have issues with this person WHO is EMPLOYED by OSAKA.
No Flame Just Stating Facts
No Flame Just Stating Facts
yes some are LOOKING FOR MARK aka JDMHONDAcinco(5)
DIDN'T FLAME osaka just their choice of employees....
12-21-2002, 04:30 AM
#7
Honda-Tech Member
Thread Starter
Re: Just talked to Osaka! (Chad)
Well maybe he was the manager who is getting fired. All I am saying is that they are resolving their problems. Every company has some complaints, but if you compare them to all of the satisfied customers they are still the best place to buy motors.
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12-23-2002, 11:59 AM
#8
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Re: Just talked to Osaka! (-SpoonfedEG-)
well i got my motor from them today.....it look ok for having come 2400 miles and being transfered 3 times. I will get pics up later, so far so good
12-23-2002, 12:01 PM
#9
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Re: Just talked to Osaka! (-SpoonfedEG-)
"Hello, at the present moment we have not been on the boards selling
really cause we are resolving the matters that have come to our
attention internally, our manager is the one that picks and makes sure
the engine is complete but when we started hearing all this **** on the
forums we had to track where the problem is, so anyways to make a long
story short we are letting the manager go, well I am not I am only sales
but my boss is letting him go. That's where I will play my part from
now when he is gone, since I deal with the customers my boss thought it
might better if I start to choose and package the motors that sell
through the internet, but as for making you feel better, Osaka started
off great then these little problems started, and we are taking care of
it, everything will be said and done by the 26 of dec."
really cause we are resolving the matters that have come to our
attention internally, our manager is the one that picks and makes sure
the engine is complete but when we started hearing all this **** on the
forums we had to track where the problem is, so anyways to make a long
story short we are letting the manager go, well I am not I am only sales
but my boss is letting him go. That's where I will play my part from
now when he is gone, since I deal with the customers my boss thought it
might better if I start to choose and package the motors that sell
through the internet, but as for making you feel better, Osaka started
off great then these little problems started, and we are taking care of
it, everything will be said and done by the 26 of dec."
12-23-2002, 12:17 PM
#12
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Re: Just talked to Osaka! (JV)
I told you guys that, but no one beleived me. See I was one of the fucked over customers. Anyways just make sure you write down the serial# and take a pic if you want of the engine you chose. I did that but still got the wrong one? 
12-23-2002, 01:29 PM
#13
Unceasing Measure
Re: Just talked to Osaka! (get wet racing)
Ask B19CivicHB about Osaka and their "quality" merchandise. A month before they took on the Osaka name, the company sold him a JDM GSR swap with bent connecting rods, internal water damage, no axles/mounts/miscellaneous parts, shift-linkage, etc. They wouldn't send him anything that he was missing, even after he sent a legal document to the Better Business Bureau. He ended up paying for new internals, new connecting rods, cleaning, balancing/blueprinting, overbore to get rid of the rust and other detritus inside the cylinders, etc.
I'll never purchase anything from them.
I'll never purchase anything from them.
12-23-2002, 02:11 PM
#14
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Re: Just talked to Osaka! (Archidictus)
Indeed. This was my post from when I was dealing with it all.
" www.jspecauto.com
Seemed like a legit place back in september when i bought a swap from them. JDM GSR engine. Got the swap 2 weeks later. Missing axles, engine mounts. Opened up the engine to find a bent #1 connecting rod. Wiring harness had been submerged in water. Basically it was a total nightmare and he refused to replace any parts reassuring me that the engine would "run perfect once installed" even though i mentioned the bent connecting rod.
A few pictures to share the pain...
Bent Rod:
Gouges out of block from connecting rod:
Corroded Cylinder wall:
It gave me an excuse to rebuild the bottom end but has delayed the swap for over 10 months..."
When I recently looked at my shipping receipt from October, it said the engine was shipped from Osaka Japanese Motors in Canada. I dealt with a Mr Ismael Desjarlais. If he is the one at Osaka... watch out and PRAY that your engine comes in tact and run-able. He would NOT even begin to talk about compensation for the BENT CONNECTING ROD! that my engine came with. Im getting all worked up just talking about it.
Although I cant vouch for them now, back then it was horrible.
-Nick-
" www.jspecauto.com
Seemed like a legit place back in september when i bought a swap from them. JDM GSR engine. Got the swap 2 weeks later. Missing axles, engine mounts. Opened up the engine to find a bent #1 connecting rod. Wiring harness had been submerged in water. Basically it was a total nightmare and he refused to replace any parts reassuring me that the engine would "run perfect once installed" even though i mentioned the bent connecting rod.
A few pictures to share the pain...
Bent Rod:
Gouges out of block from connecting rod:
Corroded Cylinder wall:
It gave me an excuse to rebuild the bottom end but has delayed the swap for over 10 months..."
When I recently looked at my shipping receipt from October, it said the engine was shipped from Osaka Japanese Motors in Canada. I dealt with a Mr Ismael Desjarlais. If he is the one at Osaka... watch out and PRAY that your engine comes in tact and run-able. He would NOT even begin to talk about compensation for the BENT CONNECTING ROD! that my engine came with. Im getting all worked up just talking about it.
Although I cant vouch for them now, back then it was horrible.
-Nick-
Osaka
12-24-2002, 09:39 AM
#17
Honda-Tech Member
Thread Starter
Re: Just talked to Osaka! (XEventHorizonX)
Wow those are some horrible stories, sorry to hear about that 
. But i just made a new post about this site, tell me what you guys think : http://www.streetstyleracing.com
. But i just made a new post about this site, tell me what you guys think : http://www.streetstyleracing.com
12-24-2002, 10:45 PM
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Re: Just talked to Osaka! (kKdARIAN)
yah dude sorry to hear about the horror story, aww that sucks having to totally re friggen do your bottom end with go fast components.. i hate when that happens.. jk jk.. But when you got the legal paper from B.B.B. that didn't help at all? there is no justice just us..
12-24-2002, 11:33 PM
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Re: Just talked to Osaka! (98Hatch22a)
listen guys that wasnt their fault you can put the blame on the manager that they fired recently. As for Osaka, they are a great company and they WONT **** you over on anything. If its broken, theyll fix it. They just had a little problem with someone on the inside, but problem solved dont worry about getting bad products from them. believe i would know.... i talked to mark all the time. just tell him H22a type s Chris from PA sent you.
12-26-2002, 03:15 PM
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Re: Just talked to Osaka! (purek9hybrid)
Well, I have been trying to get the downpipe that I was told would be included with my swap for 2 weeks now. They have sworn over and over again that they would rectify the problem, but I have yet to see any results.
12-27-2002, 01:56 PM
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Re: Just talked to Osaka! (5thgenhybrid)
How did u fix the gouges in the block? from the bent connecting rod, did u sand it down or something....?
-Nick-