***Koni Super Sale | 92-00 Civic 94-01 Integra + | Koni Shocks and Struts***
10-31-2007, 09:25 AM
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Re: ***Koni Super Sale | 92-00 Civic 94-01 Integra + | Koni Shocks and Struts*** (paulzy)
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by paulzy »</TD></TR><TR><TD CLASS="quote">how much for a set of rears for 92-95 civic?</TD></TR></TABLE>
PM'd and awaiting your call
PM'd and awaiting your call
11-01-2007, 08:30 AM
#258
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Re: ***Koni Super Sale | 92-00 Civic 94-01 Integra + | Koni Shocks and Struts*** (.Smitty.)
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by .Smitty. »</TD></TR><TR><TD CLASS="quote">You have PM</TD></TR></TABLE>
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11-15-2007, 08:37 AM
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Re: (string)
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by string »</TD></TR><TR><TD CLASS="quote">Eddie what is going on? Truehonda.com no longer exists? Still awaiting my response you said would come on the 12th or 14th.</TD></TR></TABLE>
Our servers for Truehonda.com have been acting up. We still opperate our main store at http://www.thmotorsports.com
. We have changed our H-T name as well to reflect that. i sent you a PM back
11-18-2007, 07:16 PM
#274
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Still waiting for the update you said would come on the 14th. Expecting a reply tonight (19th for you) as you've had thursday, friday and monday to contact the post office.
I want to know for sure, tonight, if the package is lost or not. I simply cannot wait any longer. In 2 days time, it will have been 3 months since I paid, and 2 months since the item "shipped".
2 months should be more than enough time to demand a refund due to a lost item I would think.
Here is a time-line of what has gone on so far as to make sense of why I am incredibly frustrated.
I undertook your business in an attempt to get my goods within 10 days of payment, which was on the 21st of August. I realise that this was a tall order, but I would have been understanding if it came a week or so later. I understand that USPS may have lost the package in transit, however the package was not even "shipped" until the 23rd of september, 19 days after I actually needed it.
It took over a month for you to order my custom rate GC's from ground control even though you claim only 2-3 days extra?
On the 30th of August you said you were on the phone to Ground Control, and relayed information to me saying they were waiting on the two rear springs and "shipping tomorrow".
On the 5th of september you were "still waiting". Who was lying? You or ground control?
On the 18th of september I inquire about where the springs are.
You reply the next day claiming you "just got them in". Is it truly such a coincidence that they arrive as soon as I hit you up? Why did they take 3 weeks to get to you?
After a few emails of not much information, on October 13 you tell me that "The item and tracking is recorded in their system", however from day one, up until this day, entering the tracking number into the system reveals nothing other than that the label exists - it still says "Electronic Shipping Info Received" as status.
Early november you tell me that the post office will be contacting you on the 12th. The next day you tell me you will contact me after the 14th when you are called. 14th rolls around and I remind you about it, you email me back saying that today is the 14th and you'll call them tonight about it.
You have not gotten back to me since, hence my expectation of a reply tonight with a conclusion.
Mark.
I want to know for sure, tonight, if the package is lost or not. I simply cannot wait any longer. In 2 days time, it will have been 3 months since I paid, and 2 months since the item "shipped".
2 months should be more than enough time to demand a refund due to a lost item I would think.
Here is a time-line of what has gone on so far as to make sense of why I am incredibly frustrated.
I undertook your business in an attempt to get my goods within 10 days of payment, which was on the 21st of August. I realise that this was a tall order, but I would have been understanding if it came a week or so later. I understand that USPS may have lost the package in transit, however the package was not even "shipped" until the 23rd of september, 19 days after I actually needed it.
It took over a month for you to order my custom rate GC's from ground control even though you claim only 2-3 days extra?
On the 30th of August you said you were on the phone to Ground Control, and relayed information to me saying they were waiting on the two rear springs and "shipping tomorrow".
On the 5th of september you were "still waiting". Who was lying? You or ground control?
On the 18th of september I inquire about where the springs are.
You reply the next day claiming you "just got them in". Is it truly such a coincidence that they arrive as soon as I hit you up? Why did they take 3 weeks to get to you?
After a few emails of not much information, on October 13 you tell me that "The item and tracking is recorded in their system", however from day one, up until this day, entering the tracking number into the system reveals nothing other than that the label exists - it still says "Electronic Shipping Info Received" as status.
Early november you tell me that the post office will be contacting you on the 12th. The next day you tell me you will contact me after the 14th when you are called. 14th rolls around and I remind you about it, you email me back saying that today is the 14th and you'll call them tonight about it.
You have not gotten back to me since, hence my expectation of a reply tonight with a conclusion.
Mark.
11-19-2007, 08:50 AM
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Mark,
since you decided to post this online. I will reply in with exactly what happened on our end.
1. Your GC's too an extra long amount of time to get in from GC. We have 0 control over this. it took time for Ground Control to order your size of spring with the correct spring rate you suggested. I relayed exactly what G. Control told us to you. We do not build or stock the custom rate GC's ourselves, so we can only be the middle man in the transaction.
2. we shipped your box. Dropped it off at USPS. Again, when it comes to the shipping of the United States Postal Service, we have no control over how they conduct their business. The package was untraceable at the time, and I put in a request to have it tracked.
3. On the 14th, I told you I would get a call from USPS giving us a final word. Guess what, not one soul called. I sent you a message letting you know I didnt get a response. Please check your email. I spent 2 hours on the phone on Friday, the 16th yelling at USPS getting no where. they said the claim we put in was in the "wrong department" and had me call the express line. So far, we are out of the product, out of shipping $$$, and so are you in aggregate.
I have to go down to the post office today during lunch and literally inspect the office to where I dropped off the packages, as I have a suspicion its just sitting somewhere in the back hence the "electronic shipping received..." . I want answers as much as you and it has been a HORRID time dealing with USPS and we will NEVER ship international with them again. I dont care if we loose customers to cheaper shipping rates else where, BUT, this is not worth it at all.
You are angry because its been over 60 days with nothing. We are pissed because we dont have answers at all to give you, and are getting the ultimate run-around. I'm giving it the results of this week and just probably gonna refund you unless the package is not in the USA anymore. This has been going on for too long and it may just be time to take the loss, move on, and call it a day.
Ill keep you updated as I have been via emails. I dont know why you post on here like we are the enemy stealing your funds. We are in a horrid situation with the shipping service provider. Please try to help us out and see if your post office knows anything on their end, or if they have the package. We need all the help we can get to resolve this matter as USPS seems not to care at all. You have the claim conf number, the tracking number, and if you want I can give you all the numbers we were told to call and the people's names we spoke to. Let me know.
Eddie
since you decided to post this online. I will reply in with exactly what happened on our end.
1. Your GC's too an extra long amount of time to get in from GC. We have 0 control over this. it took time for Ground Control to order your size of spring with the correct spring rate you suggested. I relayed exactly what G. Control told us to you. We do not build or stock the custom rate GC's ourselves, so we can only be the middle man in the transaction.
2. we shipped your box. Dropped it off at USPS. Again, when it comes to the shipping of the United States Postal Service, we have no control over how they conduct their business. The package was untraceable at the time, and I put in a request to have it tracked.
3. On the 14th, I told you I would get a call from USPS giving us a final word. Guess what, not one soul called. I sent you a message letting you know I didnt get a response. Please check your email. I spent 2 hours on the phone on Friday, the 16th yelling at USPS getting no where. they said the claim we put in was in the "wrong department" and had me call the express line. So far, we are out of the product, out of shipping $$$, and so are you in aggregate.
I have to go down to the post office today during lunch and literally inspect the office to where I dropped off the packages, as I have a suspicion its just sitting somewhere in the back hence the "electronic shipping received..." . I want answers as much as you and it has been a HORRID time dealing with USPS and we will NEVER ship international with them again. I dont care if we loose customers to cheaper shipping rates else where, BUT, this is not worth it at all.
You are angry because its been over 60 days with nothing. We are pissed because we dont have answers at all to give you, and are getting the ultimate run-around. I'm giving it the results of this week and just probably gonna refund you unless the package is not in the USA anymore. This has been going on for too long and it may just be time to take the loss, move on, and call it a day.
Ill keep you updated as I have been via emails. I dont know why you post on here like we are the enemy stealing your funds. We are in a horrid situation with the shipping service provider. Please try to help us out and see if your post office knows anything on their end, or if they have the package. We need all the help we can get to resolve this matter as USPS seems not to care at all. You have the claim conf number, the tracking number, and if you want I can give you all the numbers we were told to call and the people's names we spoke to. Let me know.
Eddie