Clayton

iTrader: (1)

The feedback forum has been in operation for over a year. Before that, there was the giant list of scammers, since the beginning of this site.

iTrader can be manipulated to show false positives. Unfortunately there is no simple solution to this problem.

Until it's too late? So, do I need to hand hold everyone on here? When I am going to buy something, I research the living daylights out of the part, and the person before I ever enter a transaction. But, I like to take responsibility for my self and not blame someone else. This isn't to say that I can't still be screwed over, but I try and limit my own personal risk.

This, simply put is not true. There is NO liability for H-T or IB

IB makes money off of any posts period. It's page views that generate the income. As far as H-T giving a **** about our users, I'm really not sure that you're qualified to make that statement. I can tell you that I personally have visited people in an attempt to get someone their stolen money back. Other staff members have done endless hours of research to try and rectify a bad deal. I've had vendors removed from this site when the problem is presented in an actionable manner.

As far as the lawsuit aspect. From my (albeit limited) understanding, there is virtually no way for H-T or IB to be sued provided we act in accordance with the current laws on the books, which we do. The users however are not offered the same protection. The reason it is set up this way, is so that we cannot be sued for providing a venue for someone to speak their mind. We are obligated to delete personally identifying information (name, phone number, address) but ONLY if we are directly asked to by the person who's information has been posted.

People seem to think that it's H-T's responsibility to protect them when they make a purchase. Unfortunately, there are literally thousands of transactions on this site every single day, and we just simply cannot monitor every one of them. All the staff here are volunteers and do a damn good job if you ask me.

If someone wants to PM me with a real viable solution that might work to help our users, I'm more than willing to listen.

0xenocron

I agree with this 100%, no one is TAUGHT personal responsibility anymore. They just run to mom or dad (or johnny lawyer) when a choice they made doesn't work out how they expected (even when their expectations were unreasonable to begin with)

This is the first step...

The second step is rewarding the "good" companies over the bad ones, or the new and untested by giving them an advantage with more prominent banners, cheaper advertising etc...keeping those good companies around and making it easier for them to do business will keep them around longer.

93supercoupe

Most of the time, if you just do a LITTLE research, you can ID a bad company. Dont buy something because "your boy" had a good experience.

I have a list of companies that i dont deal with. I also have a longer list of companies I would send money to with out a question in my mind.

But i think the worst is when, a good company goes bad. Then theres a handful of people that get burned with out warning.

SPOOLINmatt

Im pretty careful who I buy from.

My Frequents are:
IPG
Exospeed
Lightning Motorsports
TDC Performance
Mainstream Performance

ProjectLSVTEG

Who I have bought from with GREAT success:

Kaizenspeed
SpeedFactory
Race Part Solutions
Jegs (obviously)
Titan Motorsports
Ace Stainless
Majestic Honda
Golden Eagle MFG.
B&R Fittings

Haven't bought anything from Sheepey, but after meeting him in person I wouldn't hesitate to in a split second. He is a stand up individual IMO.

EDIT: I've had luck with JHPUSA also, however I am pretty sure that's where my credit card info was stolen from. They sent me an email saying it was compromised... a few days later some BS charges started showing up. I caught them in time though and it was resolved. That part really wasn't their fault though.

harhoosh

The best people in the business:

Chris @ xenocron
Mike @ Laseky racing

been dealing with them since 2005 and will keep doing so

bads2k

not only just business man but a man in general that has helped me out more than he knows since i first met him in person in Maryland...Jason Hunt. I've yet to make it up to him with my car because car and transportation problems but he's always there to help even when I see him at the track with his customers there he's always busting his *** to get the cars down the track no matter what.

b18c5el

I have had nothing but great service from Rob@TPR. I can't say enough good things about this guy !! Product is always in stock and at my door step when i need it to be. Jason Hunt and Franklin Vu (Avid) have both been fantastic guys. They have helped in countless ways to turn my race program around and get me going in the right direction. With track support and answers to questions, i have learned a lot from these guys.
TPR
T1
Phearable
Xenocron
Ipg
All great sellers

fukenboostin

worst experience I had was with thmotorsports, placed an order on apr 9th still no package and I was told well actually lied to that it was shipping week after week and all items were in stock I was told.
AFI thumbs up! guys answer questions at midnight
phearable excellent
assultech awesome service
T1 always top notch

Redline130

Matt and Ricky at SpeedFactory have always given me awesome quality service. They always take the time to answer all my questions/concerns and provide honest, experienced answers. I never hesitate when I order anything from them.

James at Gear-Speed is another great guy to work with. I've been dealing with him for a long time, and he has never failed me in terms of customer service, parts knowledge, and promptness.

luck4rmkc

iTrader: (2)

In the interest of positively identifying companies we have had good luck with on this site I have a small amount of feedback.
TDAutowerkes - though I have only had a few small transactions with them compared to some of you with deeper pockets it has always gone well. I always rec'd great customer service and respect and so have those I referred as well.

ahobbs

Problem with saying who bad and good is everyone has diff experiences. I've read through some I've heard both good and bad from. Anyway. Back to observing

mrbsponge

Thanks Matt, we appreciate it! you know you can reach me at almost anytime too LOL.


I think James has a valid point at what hes trying to accomplish. I own TDC Performance in alabama and really only deal with a few different companies out there because I can depend on them, no BS, just plain ole good business. If I cant get parts fast, or end up with the wrong parts or defective parts, Im absolutely no good to our clients. They can go to ebay and get service like that, so in order to keep the system in check you have to deal with people who you can trust.

I like dealing with james@IPG cause hes stright to the meat and potatos, no crap. Guys like him are a blessing. Xenocron, phearable, O-star, Induction Performance, Majestic Motorsports, JKOBD etc.

GT35R_EF

I agree on so many points here. It's really sad to see what this industry has become. I feel like there's only a handful of shops I can trust now.

These are the ones who have never let me down...yet

- IPG
- Evans Tuning
- Laskey Racing
- T1
- Phearable
- English Racing (Myles, Lucas, Aaron)
- Speedfactory
- Rywire
- Summit Racing
- Golden Eagle
- Full Race

tagperformance

3 pages and only 2 companies put on blast?.

portenio78

iTrader: (1)

X2!

MR.johnson

anyone have any other ways to get ahold of wil at exospeed? email and phone are not working and i want my rear wheels.

ScorpioMk

Seriously. And also I have been on this forum a while and never heard of the feedback deal until this thread.

Clayton

iTrader: (1)

There is a sticky at the top of this very forum that tells you there is a "Scamers" feedback forum. Been there for a long while too.

sportfwddc2

What really frustrates me and this has happened to me a couple of times.

When you pay for a part to be fabricated or a fiberglass piece to be made and you wait months and months after paying and just keep getting told you're next you're next but weeks past then months and nothing, but you can see on honda-tech "sponsored cars" getting parts from the same place multiple times in the same period of time you've been waiting.

I realize the benefit for these companies sponsoring cars but if I'm not mistaken you sponsor them to bring in business but if you aren't going to take care of the business they help bring in whats the point...

just my .02

061000rr

iTrader: (2)

this is the reason i will never deal with exospeed directly. there has been way to many complaints on here and on fb about them. ifi ever do buy a front end of theres it will be from a dealer who has one in stock.

narfdanarf

What you don't realize is the bullshit that a lot of the "sponsored" people are going through to get it either....or the fact that they end up buying it from someone who has the part in stock.

Twenty47

the big names get the wheels and front ends in like a week.

sportfwddc2

If they buy it from someone that has it in stock you wouldn't see a special post to thank company X for the part. You should see a post to thank company Y the place that had it in stock...


Especially when company x still owes many other people the same part.

In the particular situation that I'm in right now nobody stocks this part to my knowledge they are all fabbed to order.

cluelessmale

iTrader: (1)

Can we just say these companies names because it make is hard to know what every is talking about when company abcdefghijklmnopqrstuvwxyz could be one of million things.

If the part is only fab to order I would think that the order should be placed over the off season and not at the start of the season. That way the parts is given time to be made and not rushed. Only the other hand it should not take 3 months to make anything unless it is 100 stories tall. If it is not planned to be built for 2 months the seller should give the customer a heads up about that.