call kuhmo

1 800 445 2645 x 342

they will send you victorracers or ecsta's......then you will get a voucher for NEW 710 compound when they come out!!!

william sulca is the contact info!!!

 

hmm...do we have to send them our old ones that are messed up? or proof of purchase? hmm...

 

http://www.tirerack.com/tires/kumho/kumho_710.html

 

https://honda-tech.com/zerothread?id=823332

 

chads tires look like dookey
i shure as heck hope they are good enough to fix the seperation problems and horrible wear problems

 

That's unreal...I can't believe they turned out so shitty.

 

I just got off the phone with Mr. Sulca...very nice guy and very helpful. UPS will be here to pick up my tires within "three to five business days."
I hate that this happened, but to Kumho for taking care of this very quickly and watching the back of thier customers...

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote &raquo;</TD></TR><TR><TD CLASS="quote">IMPORTANT NOTICE FOR ECSTA V710 TIRES

KUMHO Tire's priority is safety, and we are committed to supplying our customers with the highest quality and best performing tires that are available anywhere in the world. It is with this philosophy in mind that KUMHO is taking immediate action in discontinuing the sale of the ECSTA V710 Competition Tire.

The V710 has won several races and set numerous track records since it was introduced into the market on January 1, 2004. Although we have not experienced any air loss failures with the ECSTA V710 Competition Tire, we have discovered some inconsistent test results relating to tread splice and tread area durability.

The sale of the ECSTA V710 Competition Tire will, therefore, be discontinued immediately, and tires in use in the market will be collected from consumers. KUMHO will replace them with either the KUMHO ECSTA V700 or Victoracer tire free of charge.

An investigation into the cause of the inconsistencies has been carried out and modifications to the product and production methods have been made to ensure these inconsistencies do not re-occur.

Consumers who have purchased the ECSTA V710 Competition Tire must call the dealer where the tires were purchased or the following toll free number to arrange for tire return and replacement :

1-800-445-8646 Extension 342

Consumers will be given the choice of a free replacement of the ECSTA V710 with either the ECSTA V700 or Victoracer. They will also be provided a free set of the modified ECSTA V710 upon its arrival.

KUMHO is sincerely committed to the quality of our products and the total satisfaction of our customers. We regret any inconvenience to our customers.
</TD></TR></TABLE>

http://www.kumhousa.com/News/V710.asp

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote &raquo;</TD></TR><TR><TD CLASS="quote">That's unreal...I can't believe they turned out so shitty.</TD></TR></TABLE>

True. You'd have thought the problem would have surfaced during testing before production.

Still, at least it didn't take x number of people *dying* in accidents before they made good on it. Can't say that for Ford or Firestone, eh?

The tires have now been banned by the SCCA, according to their website.

http://www.scca.org/news/press04_57.html

Mike

 

I also heard a rumor that SCCA bought some 710s for independant laboratory testing, and found that they did not meet the standards for DOT approval, and thats the underlying reason for SCCAs ban.

 

I remember when I got my first set of Victoracers from Tire Rack last year I looked at the warranty card and threw it away. Who would expect a race tire to get recalled? Guess I was wrong, and I know I'll be filling that card out when it comes to all future R-compound tires.

While Kumho is indeed handling the situation pretty well, there are a handful of very upset autocrossers in my region (and others too I'm sure) who now have no tires to run on in this weekend's events.