Hybrid Garage
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Honda-Tech Member
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Joined: Aug 2001
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From: Ontario, Canada
Just wanted to know if anyone who have ordered stuff has been in contact with them, because i can not get in touch with them, and have not been able to for the past 2 weeks. They sold me a set of their function 7 rear control arms, and i have been waiting on them for almost 2 months
to their service anyone else had problems with them?
to their service anyone else had problems with them?
Man I was thinking the same thing. I have been waiting 5 weeks on my fuel pump. I email them got no response. I called them and I got a recording saying that there mail box was full. Honestly I WILL NEVER BUY ANYTHING FROM THEM AGIAN
Let me shed some light.
They had a BAD problem with bushing supply. The reason they went with the company they did was because they were promised quick delivery allowing them to release the arms for sale. Then they could not get enough bushings for the demand. At least that was how I understand it.
Adrian was the one who had to have surgery and the person who is able to make the arms on the CNC machine. He was down and out for a few days and the shop closed as a result.
Dawn is the lady you talked and the two of them are some of the most honest and nice people I have dealt with. They have had some slack employees that had to deal with and Adrian is picking up the slack now.
I got my arms the other day and have yet to put them on. I am sure they will give you the refund you requested but if you prefer I will ship you my arms and they can ship me yours when they get them ready. This is honestly how sure I am that I will see another set of arms soon.
Trey
They had a BAD problem with bushing supply. The reason they went with the company they did was because they were promised quick delivery allowing them to release the arms for sale. Then they could not get enough bushings for the demand. At least that was how I understand it.
Adrian was the one who had to have surgery and the person who is able to make the arms on the CNC machine. He was down and out for a few days and the shop closed as a result.
Dawn is the lady you talked and the two of them are some of the most honest and nice people I have dealt with. They have had some slack employees that had to deal with and Adrian is picking up the slack now.
I got my arms the other day and have yet to put them on. I am sure they will give you the refund you requested but if you prefer I will ship you my arms and they can ship me yours when they get them ready. This is honestly how sure I am that I will see another set of arms soon.
Trey
I tried to contact them about a custom cat, but I kept on getting there answering machine. So, I went and got from somebody else and ended up paying about 30% more for the part. I figured, they can't be that good if they can't even get back to there customers. I have heard good things about them, but I certainly did not have a good experience myself.
I got a PM from a person from Hybrid Garage, I can't remember his title, but he said that they just let go one of the employees and he (the guy who sent me the PM) was cleaning up the mess. They do have some awesome products and I understand if the had a shitbag employee but went I order a product the MOST important thing to me besides customer service is quick shipping. When I do not receive what I order promtly I [B][do not/B] order from the company again.
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