UPDATE ON PAGE TWO, PLEASE READ BEFORE MAKING ANY KIND OF JUDGEMENT.


basically, the design is horrible: B SERIES INTO EK, the mount is worthless, and it ripped my frame rail mounting location out.


i called AVID, they finally answered after 10 rings, i explain my situation, guy says im pretty much **** out of luck on the frame rail being torn, mounts have a lifetime warranty..as if i would want to have another piece of **** supporting my motor.

heres the email i sent, with pics, it was returned saying that they were "over their email quota." i called back 3 or 4 times, no answer.


"I spoke to someone earlier today(31st). I explained to him that i had
purchased a set of your mounts for a b-series into an EK. I had spent weeks
prior to making the purchase, reading and posting and asking questions and
taking advice.

The advice was to stay away from AVID mounts, specifically the ones for a
b-series into an ek.


I had read a handful of threads on honda-tech.com(in which i am a very
active user). i had spoke to many shops, talked to many personal friends and
friends that work at shops and deal with honda fabrication and tuning
everyday. EVERY person i talked to told me, "AVID doesnt have their crap
together with the mounts youre looking for, they have sent out the wrong
brackets and the fitment is bad." Not every person said the same thing
obviously, but it was more or less along those lines.


I was given an opportunity to purchase a set of brand new Hasport mounts for
my application for the same price i paid for yours. Being the supporter i am
of the honda community and the industry itself, i opted to drop my $350 on
YOUR mounts, hoping to have a good experience, let others know about it and
take away from the possibility of Hasport eventually being the only
manufacturer of aftermarket mounts. Hasport is obviously a very reputable
company and unless you know someone who can give you a deal, youre going to
pay for the quality of their product. I obviously chose yours because
instead of just trying to buy into the hype, im more interested in seeing
this industry grow more than it already has.

Now, being an unemployed student is very difficult, expecially when you just
moved to a new location youre not familiar with, havent found a job yet, and
have to start school which is 30 minutes away, on the 6th..which is in 6
days.

I do NOT have the funds right now to make another purchase on a set of
mounts, my car is my only car and i had planned on using it for reliable
transportation to and from school and when i find work where im at..to and
from work, which is why i eliminated the stock mounts with a set of longer
lasting, more dependable aftermarket mounts, which is why i purchased your
product.


As far as the damage goes, you can clearly see in the pictures what damage
has been done. I do believe that your product was as fault as i have RARELY
seen something like that happen, and if it has happend, it was always on
high horsepower drag cars or track monsters, not daily drivers which is what
i own.


So now im left with a destroyed mount, the upper tranny mount to be
specific, as well as the place where the bracket for your mount, mounts to
the frame rail, leaving me with a 3 hour fix, not to mention welding costs
to have a new mount location welded onto the frame rail. I HAVE TO DRIVE
THIS CAR TO SCHOOL! From my visual observation and obvious use of the
product, i can say that the design is very poor, heres why:

the bottom of the mount itself is flat, the transmission however, is not.
the problem here is that the stud closest to the firewall on the
transmission does not come through the mount enough to put a nut on,
obviously because that stud sits lower, refer to the pictures if you cant
see what im saying.

also, the mount itself is two pieces. it has started to seperate at the
joint in which its bolted together.

i looked at your design and couldnt comprehend why you didnt just design the
mount to bolt to the frame rail and use the stock d series bracket that
bolts to the tranny. Not only would that have saved costs on the bracket you
include, but there would be no bolt up problems.

Needless to say im very unhappy and i feel as though i should have taken
peoples advice and gone with another manufacturer because im stuck with a
car that i have to drive to school that i feel is very unsafe to drive in
the current condition of the mount, especially at freeway speeds.


PLEASE take care of this to the fullest extent in which me, the customer,
could walk away pleased, im sure thats what we both want.


thanks in advance,

me"


pics..




here you can see how the stud closest to the firewall doesnt even come close enough to being able to put a nut on it. WHERES THE R&D HERE?!



im lost as where to go from here. <U></U>


Modified by strictly.business at 12:25 PM 11/1/2006

 

If you don't hear anything from them, the only things that you can do that will make a difference is to call the Better Business Bureau and your attorney. That's what I would do anyways. If you can prove, without a doubt, that that mount is what tore your frame rail, you shouldn't have any problems holding Avid reliable for the damage.

 

lol. maybe you missed the part where i said "im an unemployed student." i cant afford a lawyer, especially when the damage is probably 3 times less what a lawyer would cost.

thanks for your input though man, much appreciated.

 

Avid racing SUCKS!!!!!!

I bought their traction bar....Fitment=crap

I have had friends buy thier products with less than successful results.


They blow...Never buy Avid products

ps....Good luck w/ your refund; I hear their customer service blows as bad as they do

 

jesus christ this sucks. I really hope the company bends over backwards and takes it IDB for you now that this has happened. I'll leave my self a reminder never to buy these mounts. I hope things work out for you... if all else fails, car pool to school!

 

that fawken sucks ***. the posts on h-t i read stopped me from purchasing avid mounts instead i went with innovative grays

but for you not sure it your car is drivable or not but if u get it to a muffler shop im sute a hammer and a few minutes of welding will have you back in business.

if it cant move buy a welder from sears on a credit card or cash if you have it use it and return it the same day

or if your lucky they have one of those iron fencing businesses in your area i know they have a welder in their truck for a decent price they can weld your car back up.

just a few suggestions sorry about your news good luck

 

bump. dont want people to miss this.

 

ur next best bet is to get it welded..so u can drive back and forth...looks too much stress was on ur car chassis/body....who torqued those mounts ???..

 

bob villa.

 

I'm glad that you put this out there to keep other people from making a mistake. Sorry that it happened to you.

 

in for the result... do you have the stock mounts to use so you can get back on the road?

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by EX-T &raquo;</TD></TR><TR><TD CLASS="quote">If you don't hear anything from them, the only things that you can do that will make a difference is to call the Better Business Bureau and your attorney. That's what I would do anyways. If you can prove, without a doubt, that that mount is what tore your frame rail, you shouldn't have any problems holding Avid reliable for the damage.</TD></TR></TABLE>

AVID RACING IS IN CANADA - NO SUCH THING AS BBB CLAIM BRO!!!



Wow these guys just called my shop too. They wanted to know if I wanted to carry/sell/use their products. We don't really do any swaps any more, so I have no need anyways, but I'd like to see how this develops to have an informed opnion on Avid in general.


Modified by B18C5-EH2 at 10:39 AM 11/1/2006

 

Hey, strictly.business I just saw your post. The other Avid rep here had told me about the problem and I was waiting for your e-mail. I take care of all warranties here at Avid. First off I want to apologize that this had happened to you. We had some issues with the EKB-series kit at the beginning of the year and that all went away. I'm looking at the pictures and it doesn't seem like the Avid mounts failed. My best guess is the bolt used in this swap was a bit to short and there wasn't enough thread to really hold on to factory frame rail bolt. As far as the bolt on the tranny. Avid supplies 2 - M12x1.25x50 bolts to replace the factory studs in the tranny. We all should realize that aluminum mounts are generally going to thicker then steel mounts. So that is why we supply new hardware. This is really the first time in my 4 years that I've seen a factory frame rail bolt rip off. Please don't quote on quote me. Please if you could just give me a call directly on our toll free and I'll be able to furthere assist you with this.

Also I saw another post with our traction bars. That's the first I've heard that. We have abundant amount cars using those and no issues. If there is a problem with installation, I can e-mail you or talk you through the installation.

 

wow! that company wont be around for long. im in texas and i get the same thing dont buy avid. i have hasports bitches

 

Im sorry to hear about your car and the school thing, makes **** hard.

That bracket being bent, how the hell did that happen?
who installed the mounts?
was the motor sitting correct before you mashed on it?

Before you give a bad rep to a company be sure that you had no role in what happen, AVID is a good company and has always worked with me. unlike Hasport that jacked me for lil over 400$.

AVID / HASPORT are no different. both good company's, i choose avid over hasport cuz of the people and customer service. as for there mounts, they seem great in all the cars that Ive seen professionally installed.

good luck with the fix, and no worries, if AVID was at fault im sure they will come forth. Good people there.

 

I have a set of avid b series eg mounts and i have had no issues with them,

however i had a set of avid axles on a stock b16a for about 6 months and the inner cvs died and the car has never been run on slicks.

 

I'm curious to see then "other posts with Avid problems" to support this claim that their mounts themselves are a problem, and not the install.

I mean people post **** all the time saying "I saw a bunch of other posts saying Avid sucks, etc. etc." but where are the links? Post some links to other people's problems with Avid, thanks.

And if you "knew" they sucked then:

WHY DID YOU STILL BUY THE MOUNTS?

Let's make this an actual discussion instead of a one way bash-all on Avid. I'd like to see valid arguments from both sides before i make my mind up.

 

Sucks that that happened to ya. As far as the ripped mount goes, thats an easy fix. All you need to do is scribe where the old one went, drill it off and weld on a new one from honda.

 

Yes, we did have an issue earlier in the beginning of the year with our EKB-series kit. But since then we have fixed that issue. We had tried to recall and got most of them back, but the ones we didn't ended up failing and found them posted on forums. We do understand that things do happen and thats why we offer a lifetime warranty. All other kits work great. Fitment, axle alignment and oil pan clearence is all there. We just released our new revised EKB-series kit last week, which is a one peice design. This is completely new kit. Customers don't realize but other companies also use 2 piece design on other models of mount kits as well. But even so this post is a problem, because one of our customers has an issue and we want to take care of it. Eventhough I have mentioned in my last post about the short bolt not being able to hold the bracket. Regardless at the end of the day. Strictly.business will be taken care of and that we'll stand by. Hands down.

Its funny on forums or anywhere you go. You do 5 great things for anybody, but as soon as you do one bad thing it sticks with you. Dang!

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by YZFR6AVID &raquo;</TD></TR><TR><TD CLASS="quote">Yes, we did have an issue earlier in the beginning of the year with our EKB-series kit. But since then we have fixed that issue. We had tried to recall and got most of them back, but the ones we didn't ended up failing and found them posted on forums. </TD></TR></TABLE>

So what EXACTLY was the problem then? "A problem" is a pretty vague description. Was it bad aluminum? Bad fitment? Poor engine positioning? Can you elaborate?

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote &raquo;</TD></TR><TR><TD CLASS="quote">Its funny on forums or anywhere you go. You do 5 great things for anybody, but as soon as you do one bad thing it sticks with you. Dang!</TD></TR></TABLE>

Unfortunately that's how it is when you run a business, especially one that caters to younger people which 1/2 of them already think they know everything, or when they make a mistake they can't admit it.

Try running a repair shop

I've been at my current shop for 6 years and out of countless hundreds or customers, thousands upon thousands of major and minor repairs the only "problem" customers I've ever had were people my age or younger with a few exceptions of older people that think others are out to get them.

I've had to on a few occasions post my side of a very misrepresented story on a few message boards because the customers were not telling the entire story. In most cases people would take the car from us in perfect running order, try and do some bullshit "upgrade" and then rig it back stock looking and then complain that the problem only started "after we did the work" which is completely false. This is the #1 reason my shop doesn't do high performance work or engine swaps very much or at all any more. I hate to say it but "tuners" are the ******* worst people to try and please, and I happen to be in the target area I'm ripping on right now.

You live by the internet, and you can die by the internet.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by ej1 assasin &raquo;</TD></TR><TR><TD CLASS="quote">wow! that company wont be around for long. im in texas and i get the same thing dont buy avid. i have hasports bitches</TD></TR></TABLE>

Hahaha...

 

To answer the question about our EKB-series having a problem. We had kits with the 2 peice design with imporper bolts that was supposed to used for another mount. We use grade 12.8 M12 socket head bolts ever since then. Also there was one issue on improper packaging. The driver side mount had a bracket fir our EKH-series kit so that threw off the motor. I'm bringing all this up to clear the air. We have then since the beginning of the year fixed that, but there were some still out there. For 2007 and the remainder of 06' everyone will see our new stuff on the EKB-series and other kits have been revised. Making swaps a little easier.

I feel you on the "running a repair shop"

 

yea, I've got the same problem also on the tranny mount, but mine is on a 93 civic hatch, the stud closest to the firewall don't come all the way thru also and it's causing a heck of vibration on my car, I guess i best put the stock mount back in or else I'm gonna end up have the same problem. I thought I was the only one with that problem but I guess not. I agree with him on how the tranny mount is flat on the bottom with the tranny is not flat and I know that is the reason why it is not sitting properly. So YZFR6AVID since you guys say you have tried to recall and got most of them back could I do the same I know I don't have n EK but my mount has the same problem with the stud and a flat bottom.

 

So having stated that hardware or mispackaging could be an issue, is it then reasonable to believe that improper hardware or misalignment stressed that frame rail mount to the point of it breaking like that?

 

No, I believe he has the newer version of the older model kits. Our new kit that got released last week is one peice.