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Another SPARK RACING, DO NOT BUY FROM!!!!! Horrible customer service! SLOW! READ THIS (SPARK RACING

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Old Mar 31, 2004 | 07:27 AM
  #1  
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From: Texas Damnit
Default Another SPARK RACING, DO NOT BUY FROM!!!!! Horrible customer service! SLOW! READ THIS (SPARK RACING

I would have to agree with the title of this post...DO NOT BUY FROM.

They have has my B20 block on a "group buy" since Feb 16, 6 weeks . I keep getting "it will ship today" for two weeks now. Give me straight answers Spark Racing! PS: I am aware RS moved, but after calling them direct to get information on my block, they hadn't even started on it when Anthony said "The machinest should be here today with them."
Latest update: After calling RS to make sure my block was actually done, which it was, I hounded Anthony for a tracking number. One day I got "The guy that is in charge of shipping isn't here, I am trying to reach him. Call me back in a few hours." A few hours later, Anthony says he can not reach him but promises it has shipped out, and to call tomorrow, March 30th, and he will have a tracking number. I called, and sure enough he gave me a tracking number, which is valid but is only in the state of "Billing information Received". This was at 3:02pm March 30th. On that same day, at 9:40pm, the billing information was voided.
I will be calling my credit card compnay today to put a hold on the charge until things are striaghtned out.


Tired of lies.
Buyer Beware!
Old Apr 2, 2004 | 06:06 PM
  #2  
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From: Albany, NY
Default Re: Another SPARK RACING, DO NOT BUY FROM!!!!! Horrible customer service! SLOW! READ THIS (SPARK RAC

i have had good dealings with anthony, so this isn't a flame to anyone, just letting you know banks and credit cards usually have a 30 day time limit
Old Apr 2, 2004 | 07:37 PM
  #3  
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From: Texas Damnit
Default Re: Another SPARK RACING, DO NOT BUY FROM!!!!! Horrible customer service! SLOW! READ THIS (SPARK RAC

Nope, they have 60 days from when I get the statement. Action is currently taken. I have a tracking number, I am waiting till I get the package to validate everything. It only took me 2 weeks to get a straight answer to where my block was...
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