After 2 months of working on putting a crossmember in my 90 civic, I have had
an experience hopefully I can help someone else avoid.
The 2 crossmembers available of any note are, The Jimfab or the Z10. The
Jimfab costs about a $100 less. Jimfab has no address or phone # and after
several failed attempts to order, I went and bought the Z10. Bad Mistake!
$500 later, 2 crossmembers later and I still have problems.

1. Tow hook holes wouldn't line up with tow hook holes in unibody. I had to ream out all 6 holes about 80 thousandths.
2. It, the z10 doesn't come with radiator mounts, (they don't tell you this). You are suppose to cut up your old rubber mounts to make this work. My civic was assembled in canada and the mounts are different, they wont work with the z10.
3. Jim at z10 said they would send me the mounts to make it work. 2 weeks later
and 4 or 5 phone calls later, I find out from the manager that, this idiot Jim has
been lying for 2 weeks about sending me the mounts, and had no intention of doing so.
4. The z10 has about $45 worth of material and about an hour of labor. It isn't worth the money at all. The people at z10 are rip offs and would be best avoided.

Just because it costs alot doesn't mean its the best product and the z10 crossmember prooves this.

Ralph Spencer

 

Thats to bad, I have always heard good from z10.
I was supposed to get a jim fab but who I was getting it through just dissapered?

 

We Tried to help you.. You were nothing but hostile everytime on the phone. We have sold hundreds of these kits with no complaints.. If they dont line up . Then your Chassis is tweaked. Its made on a JIG they should all fit the same. You ordered the WRONG KIT.. Then got mad. You asked for the SI radiator Kit. Not the OEM one. And after that happend We sent you another one out FREE OF CHARGE ASAP. And you still complained. The rubber mount issue has never been brought up before you EVER.. And we even still tryed to help you. I was there for the whole conversation between you and Rob Schultz you even threatened him on the phone. That is Complete BS that post and its not mature at all. We tried to help you the best we could and you didnt want to hear it. Jim Fab doesnt provide those rubber mounts either NOBODY Does there part of your car.. You are supppose to reuse them. It just so happens for some reason your car had diffrent ones being from canada. It would of took a simple call to Honda and probaly 10$ If anyone was being unfair in this whole situation it was you not us. We tried and tried. You dindt want to hear it. We even tried to locate the parts for you which isnst our job. We deal with tons of pro racers and people everyday and get comments constantly about great customer service you just were not being fair..

 

You sent the wrong crossmember, I didn't order the wrong one.
I paid to reship it back, not you.
You led me on for 2 weeks believing mounts were coming, but
intentionally lied the whole time.
You call intentionally making someone wait 2 weeks for something
you never intended to send being helpful.
Honda doesn't sell those mounts.
6 weeks from a $500 purchase and I still can't make your junk work, no mounts.
Maybe this link will let people know alot of stuff that you don't tell people on your
web site, such as the modifications you will have to make to get your stuff to fit or the fact that you play games with customers. In all of my conversations with Z10
engineering, I have yet to come across a single Engineer. If there is one, he would know that trying to built a 10 hole jig to fit all 89-91 civics is ridiculous because all
of those cars are built on different jigs at different factories. The statisical process control is the same, but the jigs never are from plant to plant. I am an engineer, and I just happen to design welding fixtures for the automotive industry. It isn't
your design that is the biggest problem though, it is your lack of info to customers before they over pay you, and your willingness to play games with peoples time and money.

 

i can get you the crossmember you need, pm me if your interested.

 

You really need to grow up.? Your an engineer? But your not smart enought to just break out a McMaster Carr catalog or goto home depot and make a bushing?

Ive had tons of little probs in the past with companys like ground - control getting the wrong parts and wrong info. Doest mean there a buch of morons and doesnt mean there service sucks just means i didnt have luck with them the first time. You really need to grow up if you have to come on here and try to scumbag a company over 2 little rubber mounts. My Kit worked fine bolted right in like it was suppose to with no problems at all and they have always been very courteous to me.. I just dont get how your " An Engineer " but a little rubber bushing had you stumped ? ?

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by dimebag9 &raquo;</TD></TR><TR><TD CLASS="quote">You really need to grow up.? Your an engineer? But your not smart enought to just break out a McMaster Carr catalog or goto home depot and make a bushing?

Ive had tons of little probs in the past with companys like ground - control getting the wrong parts and wrong info. Doest mean there a buch of morons and doesnt mean there service sucks just means i didnt have luck with them the first time. You really need to grow up if you have to come on here and try to scumbag a company over 2 little rubber mounts. My Kit worked fine bolted right in like it was suppose to with no problems at all and they have always been very courteous to me.. I just dont get how your " An Engineer " but a little rubber bushing had you stumped ? ?
</TD></TR></TABLE>

Good point Alot of aftermarket parts do need a little modding and some elbow grease to make them properly work sometimes.

 

Maybe your car was in an accident??? that will make a big diffrence. Rob

 

My z10 x-member didn't line up either, but I knew that my chassis wasn't straight. All it took was a little notching of the the bolt holes and that was that. I think it's a little unreasonable to think that every part you get will bolt on smoothly. If it does, then good, if not, work on it. I think it's way better that z10 used a jig that was from a straight chassis than one that wasn't. My lower radiator mounts didn't fit either, so I just made my own from rubber bottle stoppers from the hardware store. Cost me about $0.15 each.

 

I spoke with the guy. Hes unreasonable And i got no wheres but slandorous remarks etc. I Offered you your money back + your shipping fees. Im not
going to be abused over this. WHAT DO U WANT? Makes no sense. If your
not happy simply ship it back and i will cover all shipping charges you incurred.

 

If they are so cheap and readily available, one would think z10 would provide
this 15 cent part rather than asking the customer to make their own.
My issue isn't with having to tweek the holes, my issue is with not being given
enough info up front by Z10 and being led to believe for 2 weeks that they had
shipped the bushings to me, when they hadn't nor had they planned to.
Playing games with peoples time and money. Beyond that, their crossmember
is way overpriced.

 

To put the z10 in I had to cut my radiator mounts out and I am up the proverbial creek, I am stuck with it now. Way to much work to try to get new radiator mounts
welded to the frame. You shouldn't have lied to me for 2 weeks, making me think they were on the way like that. The truth is not slander.
You knew when you offered this refund just now that I had already cut the mounts off the unibody and was stuck with your product. No going back if you put in a Z10.

 

yet another reason why i will be going jimfab

u z10 guys sound pretty defensive about something you claim to have done nothing wrong on.

 

2phast... youre being kinda childish. settle this through PM..

 

This is the Email I recieved. This is slander.


ralphs@comcast.net

I am going to stay on you like stink on **** til the idiot that lied to me for 2
weeks about radiator mounts gets fired. "JIM".
I have contacted Summit Racing (Their logo is on your cover page.) to tell them of my experience with z10.
You will find my comments about z10 all over the net.
You will find that I don't take being screwed lightly. **** Z10 repeatedly and often.
The $500 and weeks of time you screwed me out of will continue to haunt you as long as you are still in buisness, I will see to it.

Ralph Spencer

 

an e-mail to you is not slander, since he is talking directly to you and nobody else

 

The Part is already in your crossmember. You simply pull the rubber gromit / bushing out and put it in the Z10 Unit. Thats it. ( you just seem to have a rare canada car that is diffrent ) Mine installed fine. I also have an accident free car.
Your not supposed to cut or weld anything off of your stock x-member. The z10 setup is fully able to return to stock. If you cut stuff off thats your own bad i never
read that in my directions to install.

 

Canadian cars dont mount the radiator on the crossmember.
The radiator mounts are welded to the front unibody, this is
done to help keep the radiator from freezing. Z10 has decided
to publish my email, and I stand by every word of it. What he
didn't publish was all of the other emails I have sent.
He knew what my setup was and that I had a canadian car.
Such as photos of my setup, photos of the radiator bracket, and
attempts to get the problems corrected the civil way.
To use the z10 crossmember the radiator brackets had to be cut from the
unibody, not the crossmember. There is no going back. If anyone would
like I have photos. Email me at ralphs@comcast.net

The same photos they have had for weeks I might add.
I tried to work with these people, Lots of calls and unanswered emails.
Straight up lies when I did contact them, or one hand not knowing what the other was doing. One of their idiots played alittle game, telling me a big story how he went out and got some bushings from another car on his own time and that he had shipped them UPS on Nov. 17th. I find out after waiting and calling Jim for 2 weeks
that he never shipped anything. I found this out from th manager Robert. All of the calls I made where he said it should be there by now were scam.

 

Whoa now your lying.. We dont have any pictures of your car at all unless you sent them within the last 2 hours.. NOT 1 PICTURE of your car with a diff radiator setup. Moderators please lock these useless beligerant post's.. This is not how you handle something like this. You handle it in private on the phone or via email. This is the last post I will make as i am representing my company and this is not how we do business. If there was that many problems with Radiator mounts you would be able to read about it everywheres.. THERE ISNT just with your car or now that we know canadian cars and we said we would help you or to send it back for a full refund.. As I said on the phone WHAT DO U WANT ME TO DO ? I can call honda and try to get you the US Spec Inserts thats the best I can do. Or you can goto a local junkyard and find them I dont know what more you want. Ive tried to keep you happy and its just not working

 

My Z10 on my USDM CRX also had to have the lower radiator mounts cut out. Of course we only popped out the spot welds (not cut the thing right off) and the parts are just fine ready to be rewelded at anytime.... not that I would because my Z10 fits perfectly. I thought everyone knew that you had to take the lower mounts out!

Anyways, Z10 service was outstanding for me and the crossmember is a fine peice of engineering. Ask anyone who knows their **** to look at a Z10 and I am sure you will get the same answer.

There are boys, and there are men. What are you?

 

The guy appears to be upset due to one of your workers that lied to him about sending out some bushings and he had his car down for 2 weeks waiting for them to come... I don't think you are really going to make the guy happy, the damage has been done

 

i'm all for z10...i'll be buying one soon. 2phast, sounds like you have an attitude problem....and an engineering problem. you waited around for 2 weeks for bushings? i would have waited 3 minutes and said "screw this, i'm an engineer" and made my own ****...sheesh, its a SIMPLE FIX..... i would have tried to give you the run-around too probably, you sound like one of those customers that has so much stupid **** goin on in their life that they need to take it out on others and ruin other's day....look at you, you joined honda-tech simply to bash z10, when you should have dealt with them. you get no credibility in my book, i feel bad for z10 having to sell you anything. personally i'd send you your money back just to get you to shut the F$%K up you lazy whiny dork...get a life and show some dignity. its people like you that make honda-tech a stupid place sometimes...

 

Yeah 2phast.. Just leave H-T we will forget about this whole little situation.. I dont post alot but ive been on here alot to learn and read. And this post is useless and just proves your ignorance.. And is a waste of bandwidth and space..

 

jeez, if your that pissed off, he already told you send him the crossmember back and take your money, sounds to me like z10 tired to settle this the best they could.

 

I have a 91 si hatch w/ the z10 system , i also cut off the lower rad. mounts the car is also a canaidian . I followed the directions exactly as z10 said and did not have any problems. Also i work at honda and the rad. pillow monts are available for less than $20 i will list part #s tomorrow , stop being stupid and cheap. Also if it took you 2 months to put the z10 system you are a complete sped and belong nowhere near a car or a toolbox