*sigh*

It seems the quality of the technitions at my nearest Acura dealership is slipping. They appear to be punk-*** kids for the most part.

I brought my car in for a routine oil/filter change (I don't like dealing with the mess or the recycling) on Saturday, 7/5. First thing I noticed was the kid who was taking it into the service bay had trouble with my clutch. C'mon, it's just an ACT street clutch. My girlfriend doesn't have any problem driving it, ya pansy. After the work was done I saw him take my car out on the streets by the dealership. I know that sometimes they take a little drive around to check for misc. things, but he was gone for a while. When I got my car back the seat was stunnafied (damn kid was at least 4" shorter than me, why the hell did he need to lay the seat back like a frigging Barcalounger?).

Noticed the 3 oz. puddle of oil on my garage floor Sunday. So this morning I took it back. A different punk-*** kid got in and revved my motor a few times before pulling in to the service bay. Dickweed.

I find out, much to my lack of surprise, that they had failed to tighten the drain plug enough. Nice service.

So it looks like I'm going to start dealing with the messy pain in the *** of changing my own oil again.

Damnit.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by MK Ultra &raquo;</TD></TR><TR><TD CLASS="quote">So it looks like I'm going to start dealing with the messy pain in the *** of changing my own oil again.

Damnit. </TD></TR></TABLE>

It's a rough life, isn't it?

 

I could be wrong, but you sound like you're acting like a big jerk!

You're insulting the techs at the dealer because of their age and you're being over critical on how they drive your car. Relax Bud, it ain't no Ferrari Enzo. You have no reason to think they mistreated your car.

I'm sure if you pointed out the problem, they would have fixed it and then some.

 

Lets see - they are there to fix/maintain the car, not to dick around with it. I can understand taking it for a ride after something needs to be fixed, but for an oil change?

There was another story on here, I think a dealer forgot to even put the drain plug on someones car, needless to say his motor is probably fucked..

 

MK didn't over react. I think the dealership got off easy. If it were me, I would've asked to speak to the service manager & the dealership manager.

It might be just an oil change, but if techs can't get the simple job done right, then they deserved to be handed their asses. MK's motor could've been screwed if he had been driving around w/ low engine oil.

One time ('01) a dumbass at a Honda dealer didn't tighten my tranny drain plug. Needless to say that was the last time I had work done at a dealership. I do all the work. If I can't, I ask fellow owners to help me out.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Mac8008 &raquo;</TD></TR><TR><TD CLASS="quote">I could be wrong, but you sound like you're acting like a big jerk! </TD></TR></TABLE>

I could be wrong, but it sounds like you're an idiot based upon my reading of your post.

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote &raquo;</TD></TR><TR><TD CLASS="quote">You're insulting the techs at the dealer because of their age and you're being over critical on how they drive your car.</TD></TR></TABLE>

Let's face it, most younger people are less mature than older people. A large number of younger people lack respect for other people's belongings, in my experience. How can you tell him he's being over critical? Now myself, I would never bring my car to a dealership because I only let those that I trust drive my car, and a dealership mechanic is certainly not someone I trust.

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote &raquo;</TD></TR><TR><TD CLASS="quote">Relax Bud, it ain't no Ferrari Enzo. You have no reason to think they mistreated your car.</TD></TR></TABLE>

No, it's not a Ferrari. But it is his car, not the mechanics. There is no reason to rev up a motor when it's in neutral, or even that much to get the car moving. ACT Street clutches are not hard to drive either. Taking the car for an extended "make sure everything is ok" test drive for an oil change is pointless.

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote &raquo;</TD></TR><TR><TD CLASS="quote">I'm sure if you pointed out the problem, they would have fixed it and then some.</TD></TR></TABLE>

Did you not read that he took it back in to them and that they did fix it? Reading comprehension owns you.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Cosworth &raquo;</TD></TR><TR><TD CLASS="quote">MK didn't over react. I think the dealership got off easy. If it were me, I would've asked to speak to the service manager & the dealership manager.

It might be just an oil change, but if techs can't get the simple job done right, then they deserved to be handed their asses. MK's motor could've been screwed if he had been driving around w/ low engine oil.

One time ('01) a dumbass at a Honda dealer didn't tighten my tranny drain plug. Needless to say that was the last time I had work done at a dealership. I do all the work. If I can't, I ask fellow owners to help me out.</TD></TR></TABLE>

Agreed, I would have been pissed. No reason for joy riding after an oil change, not to mention the whole drain plug issue.

 

Worse case I have herd about a acura dealership and oil change, was my friend whos car they forgot to refil

He got a block away before the engine seized. They blammed it on his "modifications", including the cam gears (which were set on 0,0), and a broken oil pressure indicator (which they claimed he did to increase HP )

Never did pay him any money, and no one would help him calling acura themselves.. it ended up he would pay more money trying to fight it legally than buying a new engine. So he just picked up a new engine.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by StyleTEG &raquo;</TD></TR><TR><TD CLASS="quote">Worse case I have herd about a acura dealership and oil change, was my friend whos car they forgot to refil

He got a block away before the engine seized. They blammed it on his "modifications", including the cam gears (which were set on 0,0), and a broken oil pressure indicator (which they claimed he did to increase HP )

Never did pay him any money, and no one would help him calling acura themselves.. it ended up he would pay more money trying to fight it legally than buying a new engine. So he just picked up a new engine.</TD></TR></TABLE>

I find that hard to believe. Everytime I've had people call Acura to complain about dealerships it was always worked out, quickly too.

Did he treat acura with respect, or did he call them in anger?

Suggestion for all, if you want something from someone, don't be an angry *** to them. (not saying he was, just making a statement.)

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by MK Ultra &raquo;</TD></TR><TR><TD CLASS="quote"> When I got my car back the seat was stunnafied (damn kid was at least 4" shorter than me, why the hell did he need to lay the seat back like a frigging Barcalounger?).</TD></TR></TABLE>

lol

 

It doesn't matter whether it's a Yugo or an Enzo; it's mine.

They had no reason to sit there and rev my engine in the service bay. They had no reason to chirp the tires in the parking lot. Yes, it has an aftermarket clutch, NO it is not difficult to drive.

 

Same thing happened to my sister. The Acura dealership did not bolt the drain bolt back on. ...to some Acura dealerships.

 

from my experiences working at dealerships during my college years, it doesn't take much to be a dealer mechanic these days.
there is usually that one great mechanic at each dealership which they pay an arm/leg to. but usually all others could be working at your local repair shop on the corner.

and there is no excuse for the mechanics to be revving the car or taking the car for a test drive after an oil change. this should be a complaint filed to american honda/acura and the service manager.

but believe it or not, mechanics abuse all the cars before delivery so they've all had their fair share of screeching tires in the parking lot before delivery.

 

thats just an oilchange... do you understand im at 36k+ miles and I still have not adjusted my valves in fear or stupid morons blowing my motor or making it worse than what it is.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by FizzleDaKlown &raquo;</TD></TR><TR><TD CLASS="quote">
Now myself, I would never bring my car to a dealership because I only let those that I trust drive my car, and a dealership mechanic is certainly not someone I trust.</TD></TR></TABLE>

I know what you mean. Looks like I'm going to have to do the same.

It's too bad. That dealership used to be a lot different. Until a couple of years ago the staff was very professional. I never witnessed anything like what happened recently. It's kind of funny that this happens now that the dealership has been remodeled and Acura is going for a more upscale customer base. I received much better service when they were just another boring Honda dealership.

And yes, I was polite with the service manager when I brought the car back, and didn't even mention the manner in which my car was being driven. The problem was resolved, however I was offered nothing in the way of compensation for their screwup which cost me time and money (I missed an hour of work for this).

After years of bringing my car there, I won't be back.

 

I would have definitely raised hell to everyone in that place. They made you take an extra trip back, etc, etc, not to mention the possibilities of what could have happened to your motor.

DIY is the way to go

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by MK Ultra &raquo;</TD></TR><TR><TD CLASS="quote">And yes, I was polite with the service manager when I brought the car back, and didn't even mention the manner in which my car was being driven. The problem was resolved, however I was offered nothing in the way of compensation for their screwup which cost me time and money (I missed an hour of work for this).</TD></TR></TABLE>

MK: That question was for the other guy, not yourself. I didn't picture you going in all pissed off because of it.. now maybe if the mechanic said he likes RSX front suspensions better than G3 Integras..

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Mac8008 &raquo;</TD></TR><TR><TD CLASS="quote">I could be wrong, but you sound like you're acting like a big jerk!

You're insulting the techs at the dealer because of their age and you're being over critical on how they drive your car. Relax Bud, it ain't no Ferrari Enzo. You have no reason to think they mistreated your car.

I'm sure if you pointed out the problem, they would have fixed it and then some.</TD></TR></TABLE>

I'd be pissed is someone revved myb 1999 Jeep Cherokee. I pay for it I am the ONLY one allowed to treat it anyway especially mistreat it. Period. It might not be a Ferrari but there is no reason they should treat it like anything but a Ferrari.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Asahi &raquo;</TD></TR><TR><TD CLASS="quote">

I'd be pissed is someone revved myb 1999 Jeep Cherokee. I pay for it I am the ONLY one allowed to treat it anyway especially mistreat it. Period. It might not be a Ferrari but there is no reason they should treat it like anything but a Ferrari.</TD></TR></TABLE>

Actually, if you told me to treat your car like a Ferrari I'd drive it harder than I would normally

-Dave, who would paint a Ferrari cammo in the dealer lot after buying one.. after I win the lotto

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote &raquo;</TD></TR><TR><TD CLASS="quote">It's a rough life, isn't it? </TD></TR></TABLE>

Don't I know it. My girlfriend says I'm going to have to start opening my own beers, too. Sheesh.

Fizzle: Oh, I know, I was just bringing it up since so many here have an inaccurate idea of my personality.

 

Dealers are so incompetent! I only go there to buy parts.

When my clutch blew on my old GSR the Acura of Riverside dealership didn't tighten one of my transmission mounts and ruined my AEM CAI by not installing it right.

They didn't admit to breaking my intake and they didn't want to replace it so I fought it and went all the way up to the owner... It never got replaced, but they did lose me as a customer and now the Service Manager got demoted and he works in the Parts Department

 

Sorry to hear what happened. Unfortunately it's not just that dealership that's slipping. It seems like all of them have been lagging lately.

Acura is the root of the problem. The techs suck so often, because Acura is too cheap to pay for the good techs. The whole system is a problem. A guy I know (best tech at the dealership near me) is leaving for another dealership because of numerous problems with management AND the fact that they didn't do anything to try and help him. No match or counter-offer. He is the only one I trust there on my car. I've never had a problem when he does the work, but when I don't request him, I end up going back to the dealership 2-3 times to get something else that they broke or neglected, fixed.

To put it bluntly, I'm doing the work on my car from now on because Acura has caused me too many problems.

 

My acura dealer is going downhill too.

Last time I took it in, I had to wait 3 hours, neither of the two problems I took it in for got fixed, and I was told AFTERWORDS that they took it out for a testdrive.

When I got in, my remote radar detector had falled down. This ONLY happens when you SLAM it into second. It would never happen under normal driving.

I need a way to record the RPMs and ask them why they needed to take it to redline on the street without my permission.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by FizzleDaKlown &raquo;</TD></TR><TR><TD CLASS="quote">

I could be wrong, but it sounds like you're an idiot based upon my reading of your post.

Let's face it, most younger people are less mature than older people. A large number of younger people lack respect for other people's belongings, in my experience. How can you tell him he's being over critical? Now myself, I would never bring my car to a dealership because I only let those that I trust drive my car, and a dealership mechanic is certainly not someone I trust.

No, it's not a Ferrari. But it is his car, not the mechanics. There is no reason to rev up a motor when it's in neutral, or even that much to get the car moving. ACT Street clutches are not hard to drive either. Taking the car for an extended "make sure everything is ok" test drive for an oil change is pointless.

Did you not read that he took it back in to them and that they did fix it? Reading comprehension owns you.</TD></TR></TABLE>

Thanks man, but next time you don't have to give me so much credit and dissect my post to the sentence. That's just a wate of time, but it's you're choice.

And no I wont face it that younger people act less mature than older people. Maybe you had an infantile attitiude when you were that age and that's why you feel that way.

I look at it this way. To become a tech at most dealerships, you have to go to some sort of automotive school. They put the time in to become what they desired and most are serious about what they do. In my experience, the younger techs are more helpful and usually try their best to answer my questions. Some of the older techs at the dealership don't care about helping others out.

I'm not looking for a battle with anyone. So if you don't mine, please save your comments for another post.

L8R

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Mac8008 &raquo;</TD></TR><TR><TD CLASS="quote">I could be wrong, but you sound like you're acting like a big jerk!

You're insulting the techs at the dealer because of their age and you're being over critical on how they drive your car. Relax Bud, it ain't no Ferrari Enzo. You have no reason to think they mistreated your car.

I'm sure if you pointed out the problem, they would have fixed it and then some.</TD></TR></TABLE>

You twisted MK's words/intent and then added in a very insignificant fact: it isn't an Enzo. Fine, I guess then that everything else is crap and should be treated accordingly.

Then you bitch about MK analyzing your post and responding. Gee, I wonder why. Maybe because you turned the entire original post around and didn't contribute anything positive.