the osaka jdm motor co.
Do not buy anything from those poeple. I heard way too many bad stories about them. I myself wanted to purchase a complete h22 swap from them 4 months ago so I sent them an e-mail and they never got back to me at all. Nice service!!!
Go in the hybird section or do a search, lost of info.
Go in the hybird section or do a search, lost of info.
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Posts: n/a
i have only heard the so-called "bad" stories for the really common swaps, like B16s, B18C1s etc, and it's only b/c since they are such common swaps, sometimes they are out of stock, so people get pissed off and talk ****. when you are in retail like i am, you have to understand the people in general are ignorant and jump to conclussions that a business is BS, or that they suck b/c sometimes they are out of stock on a commonly sold item.
Osaka JDM Motors is good as long as they have what you need in stock. give them a call and see if they have it
Osaka JDM Motors is good as long as they have what you need in stock. give them a call and see if they have it
Honda-Tech Member
Joined: May 2002
Posts: 3,672
Likes: 0
From: With my POS D15B2, Whereever whenever, United States
spend the time and drive up there
from pa it should be a 10 hour drive if i remember correctly.
I mean if you see it, you really can't have any bad things to say
from pa it should be a 10 hour drive if i remember correctly.
I mean if you see it, you really can't have any bad things to say
On honda-tech alone, there are between 10-15 people (myself included) who have had poor transactions with the company. In most cases, the complaints stem from excessivley dirty motors, many broken or mising parts (including missing LSD's that were paid for), and horrible after-sale service. Personally, I have been waiting for over 6 weeks for a part I was told would be included with the engine swap, but was not ( I was also told this part was shipped 4 weeks ago, and yet Osaka cannot produce a tracking number for the package). I'm not gonna tell you where to buy your engine, but I will say if I had to do it over again, I would have gone with Import Auto Salvage in a heartbeat.
A few days ago, I started to suspect that Osaka was purposly ignoring my emails and IM's because either I have been "bashing" them, or they just didn't want to deal with my problem. So, I decided to conduct a little "experiment". I'm a "scientific" kinda' guy, so I'll break this down according to the scientific method. . .
Purpose: To determine if Osaka JDM Motors is ignoring my emails and IM's
Hypothesis: Yeah, I think they are intentionally ignoring me
Materials: Two different email addresses
Procedures:
First, I used my roomates email address to email the company, inquiring about buying a CTR engine swap:
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote »</TD></TR><TR><TD CLASS="quote">
Sent: Sunday, January 19, 2003 1:28 AM
To: sales@osakajdmmotors.com
Subject: WTB: B16b swap (CTR)
Hello, I was referred to you by a friend of mine. I love your new website and have heard a lot of good things about your company. I am intersted in purchusing a B16b (CTR) swap. I already have most of the necessary parts you don't include, and I can't smote the price. Please tell me how to finialize the transaction and send payment, I am very anxious to get this motor in the car! - Jack
</TD></TR></TABLE>
I then emailed Osaka from my email address (the address with which I have made all previous correspondences with the company through), inquiring about the status of my missing parts:
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote »</TD></TR><TR><TD CLASS="quote">
Sent: Sunday, January 19, 2003 1:33 AM
To: sales@osakajdmmotors.com
Subject: Update on missing parts?
I ordered a JDM H22 swap from you in early december. It was missing the down pipe I was told was included. Mark told me one was shipped to me in early January, but it still has not arrived and he cannot produce a tracking number for the package. I called last tuesday and a man named John told me to email and he would look into the situation. I have sent probably 5 emails trying to get this situation resolved, but all have been unanswered. The AOL AIM messages I have sent have also not been answered. Please update me on this situation, I have been without my car for almost 6 weeks now, and a month of that time has only been because of this ONE missing part which you assured me you "not be a problem to ship out quickly". Thanks, Tim Monroe
</TD></TR></TABLE>
The emails were sent within 10 minutes of each other, and both were sent to the exact same email address.
Data:
Emails recieved:
To Roomates email address:
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote »</TD></TR><TR><TD CLASS="quote">
Recieved: Sun, 19 Jan 2003 08:12:17
From: sales@osakajdmmotors.com
Subject: re: WTB: B16b swap (CTR)
Hello, the type-r swaps come complete with axles and shiftlinkage just thought I would let you know that,…..as for completing the buy I need to know where you are from so I can get you a price on shipping.</TD></TR></TABLE>
To MY email address:
None
Analysis of data:
Osaka JDM Motors replied to an inquiry about the purchuse of a $4000 engine swap within about 8 hours of recieving email from a "new customer". Osaka JDM Motors failed to reply to an inquiry regarding missing parts and poor service from a previous customer.
Conclusions:
My hypothesis was proved correct: Osaka JDM Motors IS, in fact, ignoring my requests for attention to my problems. When faced with the opputunity to make a $4000 sale, they will quickly reply to emails and attempt to be as helpful as possible. However, when asked to address existing problems for customers that have already made payment, they do not reply at all. Both emails arrived in the company's inbox within a few minutes of each other, so "not seeing the other email" seems unlikely. While it may be true that Osaka JDM Motors is currently trying to correct the problem, they have made no efforts to update me on the situation.
I'd say the above is a pretty undeniable example of "Osaka's commitment to customer service". Do I feel dirty and underhanded undertaking an experiment like this? Yes, I do. . .I don't like lying (much). Do I feel like the situation warranted misrepresenting myself via email? Yes, very much so. I hope no one else tries to convince me that "osaka has changed their ways" and they are "busting *** to solve all the old problems", because I'd say it's pretty obvious that is not the case. Anyone remember the Steve Miller Band song Take the money and run ?
A few days ago, I started to suspect that Osaka was purposly ignoring my emails and IM's because either I have been "bashing" them, or they just didn't want to deal with my problem. So, I decided to conduct a little "experiment". I'm a "scientific" kinda' guy, so I'll break this down according to the scientific method. . .
Purpose: To determine if Osaka JDM Motors is ignoring my emails and IM's
Hypothesis: Yeah, I think they are intentionally ignoring me
Materials: Two different email addresses
Procedures:
First, I used my roomates email address to email the company, inquiring about buying a CTR engine swap:
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote »</TD></TR><TR><TD CLASS="quote">
Sent: Sunday, January 19, 2003 1:28 AM
To: sales@osakajdmmotors.com
Subject: WTB: B16b swap (CTR)
Hello, I was referred to you by a friend of mine. I love your new website and have heard a lot of good things about your company. I am intersted in purchusing a B16b (CTR) swap. I already have most of the necessary parts you don't include, and I can't smote the price. Please tell me how to finialize the transaction and send payment, I am very anxious to get this motor in the car! - Jack
</TD></TR></TABLE>
I then emailed Osaka from my email address (the address with which I have made all previous correspondences with the company through), inquiring about the status of my missing parts:
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote »</TD></TR><TR><TD CLASS="quote">
Sent: Sunday, January 19, 2003 1:33 AM
To: sales@osakajdmmotors.com
Subject: Update on missing parts?
I ordered a JDM H22 swap from you in early december. It was missing the down pipe I was told was included. Mark told me one was shipped to me in early January, but it still has not arrived and he cannot produce a tracking number for the package. I called last tuesday and a man named John told me to email and he would look into the situation. I have sent probably 5 emails trying to get this situation resolved, but all have been unanswered. The AOL AIM messages I have sent have also not been answered. Please update me on this situation, I have been without my car for almost 6 weeks now, and a month of that time has only been because of this ONE missing part which you assured me you "not be a problem to ship out quickly". Thanks, Tim Monroe
</TD></TR></TABLE>
The emails were sent within 10 minutes of each other, and both were sent to the exact same email address.
Data:
Emails recieved:
To Roomates email address:
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote »</TD></TR><TR><TD CLASS="quote">
Recieved: Sun, 19 Jan 2003 08:12:17
From: sales@osakajdmmotors.com
Subject: re: WTB: B16b swap (CTR)
Hello, the type-r swaps come complete with axles and shiftlinkage just thought I would let you know that,…..as for completing the buy I need to know where you are from so I can get you a price on shipping.</TD></TR></TABLE>
To MY email address:
None
Analysis of data:
Osaka JDM Motors replied to an inquiry about the purchuse of a $4000 engine swap within about 8 hours of recieving email from a "new customer". Osaka JDM Motors failed to reply to an inquiry regarding missing parts and poor service from a previous customer.
Conclusions:
My hypothesis was proved correct: Osaka JDM Motors IS, in fact, ignoring my requests for attention to my problems. When faced with the opputunity to make a $4000 sale, they will quickly reply to emails and attempt to be as helpful as possible. However, when asked to address existing problems for customers that have already made payment, they do not reply at all. Both emails arrived in the company's inbox within a few minutes of each other, so "not seeing the other email" seems unlikely. While it may be true that Osaka JDM Motors is currently trying to correct the problem, they have made no efforts to update me on the situation.
I'd say the above is a pretty undeniable example of "Osaka's commitment to customer service". Do I feel dirty and underhanded undertaking an experiment like this? Yes, I do. . .I don't like lying (much). Do I feel like the situation warranted misrepresenting myself via email? Yes, very much so. I hope no one else tries to convince me that "osaka has changed their ways" and they are "busting *** to solve all the old problems", because I'd say it's pretty obvious that is not the case. Anyone remember the Steve Miller Band song Take the money and run ?
I am one of the 10-15 people that Red92s is talking about. With out going into my whole story, lets just say that theier "cheap" swaps gost me almost $3000.00 just to get it running. Three months later they did send me a refund check for $200.00, which BOUNCED!!!!!!!!!!!.
Since then i havent been able to get a hold of anyone there. So if you like risks, and like to waste your money then go ahead and buy from them....
Since then i havent been able to get a hold of anyone there. So if you like risks, and like to waste your money then go ahead and buy from them....
I and many others have had good luck with http://www.hmotorsonline.com
There are guys that have not been happy with them. But we got the motor in like 2 weeks.
There are guys that have not been happy with them. But we got the motor in like 2 weeks.
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I got my motor from hmotorsonline.com and they were easy to work with and i got the motor quick. not to mention I got my JDM headlights from steve for under 300 shipped to my door.
I too have had a negative experience with Osaka. Without going into too many details my engine was full of oil sludge, many broken parts. They dicked around forever too. The oil in my "under 40,000 mile engine" must have never been changed or the engine had a shitload of miles on it. Oil passages were clogged with sludge. If I wouldn't have looked inside, I'm sure the engine wouldn't have lasted long...They overcharged my credit card and I'm now rebuilding my "new" engine...
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