well after the tranny in my 01 accord blew up (not literally ) i broght it back to honda and they were not very helpful or nice. i have since filed a complaint with honda usa about their service and customer support.

basically they tried to blame the tranny on me and tried not to cover it under warranty. all this AFTER i recieved a letter in the mail about the extended warranty on my tranny...go figure.

after some talking they took the car for repairs and gave me a loaner car. now this loaner car was GREAT. No PS, No AC, 13" wheels and it smelled like dog crap inside.

after 1 week of absolute torture, i get my car back and it feels like a new car. after this i dont think i will be buying another honda. i dont know if it is just this dealership, but their customer service stinks!!!! i just think that honda is getting too big for its britches.

 

lol it depends..
where did you go tho'?
most of the stuff in my honda dealer is free or free..

 

Yeah, you probably got a bad dealer. But filing a complaint to Honda USA is a good thing. Too many complaints (justified) could make them loose their Honda concession.

 

Yeah I know what you mean about the service. Every time I brought my car in whether it be a check engine light, or the tranny slipping, they always told me I was "imagining things" or I was not taking care of my car! Changing the tranny fluid every 10,000 miles I guess is not taking care of it! It took them forever to admit there was a problem with the tranny. Finally I get the extended warranty in the mail, so I figure to go shove it in their face, lol. Well it so happens they did not have any loaner cars available for a week and a half! So nonetheless I skipped that. My personal experience with Honda service has not been that great, but hopefully the ones in my area will improve.