What up guys new to the group need help, got a vehicle here with wifi hotspot icon- it’s a touring 22pilot as it states at the top, when clicking hot spot it says this feature is not supported in this vehicle with a link at the bottom that says need more help go to ATT.com/honda. You have to have a att account to log in so as the advisor I do not have customer info. Any help as next step? Will call tech line tomorrow photo attached.
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Get the customer to go through the steps and put their credentials in?