I was asked to tell my story about my experience(s) thus far w/ Renntechnik (the company that produces the Speedmount product).

Speedmount.com are camera mounts for almost any type of vehicle. I purchased a kit for my S2000 because their kit was the only one availabe at the time of my puchase (Sept. 13, 2002).

I placed an order online on Sept. 13, 2002, for a Speedmount kit. I placed the order on the website using PayPal (which is offered through their website). I also paid an extra $22.00 for UPS "Blue Label" service. The reason I did not participate in the groupbuy on http://www.s2ki.com was because I wanted my Speedmount for the S2000 Dragonball Run - which I did not get to attend anyway. I e-mailed the company on Sept. 30, 2002, stating that I had not recieved my kit and wanted a status update. I recieved an e-mail from the company on Oct. 3, 2002, apologizing for the delay and stated my package would ship the next day and that my $22.00 for shipping would be refunded. I e-mailed the company again on Oct. 10, 2002, stating that my package still had not arrived and that I would be contacting PayPal on the matter. I contacted PayPal on Oct. 17, 2002, and also sent a "Request Money" to Renntechnik at the same time. PayPal stated that since I did not file the complaint w/in thirty calendar days that they may not be able to help me. Unfortunately, I already had the funds in my account, so I did not use a credit card for the transaction. I sent a fourth e-mail to the company yesterday, stating that I would contact PayPal again and also post threads on every automotive forum that I can source until the matter is resolved.

I have exhausted all my efforts in trying to purchase and/or recieve my money for a Speedmount product. I have left countless voicemails and have never recieved a reply other than the one e-mail I previously mentioned. If anyone could assist me in the matter, I would be humbly in their debt. Here is the e-mail address the company uses for it's PayPal transactions:

Patrick Schurtenberger: pschurtenberger@***.net

This is their general e-mail: sales@renntechnik.com

This is their telephone number: (949) 389-0168

Again, please take extreme caution when purchasing from this company. The are an extremely poor company; words cannot explain my distaste for this type of behavior. If anyone would like copies of my transaction via PayPal or the e-mails that have been sent -or- the one that has been recieved, please feel free to ask.

Renntechnik & Speedmount.com:

Best Regards.
Chris O'Quinn
Bristol, Tenn.


[Modified by coquinn, 1:48 PM 10/24/2002]